Service Guide
The FedEx Service Guide is your shipping encyclopedia. It includes all the information you need to ship, track, manage your account and more.
View the FedEx Service Guide PDF
How to use this guide: Ship, learn and save
- View the FedEx Service Guide PDF from the upper-left corner of every page.
- Create personalized resources at the New Customer Center.
- Search the FedEx Service Guide using the site index.
Find information about FedEx shipping services for packages and freight
If you're shipping packages or freight in the U.S. or to international destinations, or if you need to manage return shipments, you can find FedEx shipping service details here.
Choose shipping options that add value for your business
You can customize delivery with pickup and delivery options, find shipping solutions developed for your industry, and get special handling services for your shipments.
Learn how to ship dangerous goods and hazardous materials
We have a vast library of resources to help you ship dangerous goods (FedEx Express® shipments) and hazardous materials (FedEx Ground® shipments) securely and efficiently.
Prepare your shipment with these tools
You can access packing resources for packages or freight, and find information about rates and surcharges. Plus, learn about labels, documentation and locations, from creating shipping documents electronically to the services available at FedEx Office locations.
Use these resources after you ship
Start here when you need to learn how to track the status of a package, choose account-management tools, or research shipping terms and conditions.
New Customer Center
- View your personal shipping resources.
- Watch how-to videos.
- Connect to the most-used FedEx shipping tools and resources.
