Service Guide

International Freight

Move your freight around the world with our menu of international services — time-definite express delivery, LTL options, direct-distribution solutions and more.

View the FedEx Service Guide PDF

  • FedEx International Freight

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International freight shipping: greater than 150 lbs.

Choose these international freight delivery services to ship freight to or from international locations.

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Urgent delivery

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FedEx® International Next Flight: urgent shipments 24 hours a day, 365 days a year

Service Details
Delivery Times and Coverage

Export
Within hours between major cities worldwide, 24 hours a day, depending on flight availability.
From the U.S. to more than 220 countries and territories.

Import
Inbound delivery to U.S. customers from more than 220 countries and territories on the fastest available flight. See Import Pricing on page 101 of the FedEx Service Guide.

Service Days

7 days a week; 365 days a year.

Package Size and Weight

Up to 2,200 lbs. per piece (or more with prior approval). Unlimited total shipment weight.

Additional Information

Door-to-door, customs-cleared service.

Pickup in as little as 60 minutes after your call.

Proactive monitoring and notification.

Hand Carry is available. If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction.

View Terms & Conditions.

Learn more about how to ship internationally via FedEx.

How to Use

Call 1.800.974.7333 to request a rate quote or schedule a pickup. Have a government-issued photo ID ready when the courier arrives with a specialized air waybill for you to complete.

FedEx Network

FedEx Express

FedEx Custom Critical®: time-critical deadlines and specialty shipments

Time-critical and specialty-freight delivery by surface and air in Canada and Mexico; and worldwide expedited air solutions. Learn more.

Time-definite delivery

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FedEx International Priority® Freight: 1, 2 or 3 business days

Service Details
Delivery Times and Coverage

Export
Time-definite delivery typically in 1, 2 or 3 business days to most major world markets. Check transit times.
Reach major cities in Canada typically in 1 business day, major cities in Europe typically in 2 business days and major cities in Asia typically in 3 business days.
From the U.S. to more than 130 countries and territories.

Import1
Time-definite delivery typically in 1, 2 or 3 business days. Check transit times.
To the U.S. from more than 105 countries and territories.

1The terms and conditions of the country of origin apply to U.S. import shipments.

Service Days

Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.

Additional Information

Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807. Customs-cleared service.

Flexibility to choose pickup and delivery at doorstep or airport.

View Terms & Conditions.

For an explanation of FedEx Express Freight international service areas and delivery commitment times, see Express Freight Delivery Commitments.

Learn more about how to ship internationally via FedEx.

Special Instructions

Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).

Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.

Options

Saturday Pickup
Saturday Delivery
FedEx International Broker Select®
FedEx International Controlled Export — customs-cleared, door-to-door delivery with a reliable time-definite commitment for certain controlled exports.
FedEx® Third Party Consignee
FedEx® Electronic Trade Documents — complete and submit your customs documents online.
Global Returns
FedEx Priority AlertTM — dedicated support for high-value, time-critical or temperature-sensitive shipments (contract-only service available for the healthcare, financial services, aerospace, electronics and industrial machinery [plant-down disruption] industries).
SenseAware® Powered by FedEx — enhanced visibility and insight into your supply chain (contract-only service).
FedEx SupplyChain®
FedEx® HealthCare Solutions
Dangerous Goods
Hold at FedEx Location

FedEx Network

FedEx Express



Exports of Controlled Items

You must use either FedEx International Premium®, FedEx International Express Freight® or FedEx International Airport-to-AirportSM services, or the FedEx International Controlled Export service option with FedEx International Priority Freight service, to export items covered by a U.S. State Department license and other shipments requiring additional documentation processing or governmental "sign-off" prior to export. Such shipments include those covered by a U.S. Drug Enforcement Administration export permit, carnet, drawback, temporary import bond or certificate of registration.

 

FedEx provides International Traffic in Arms Regulations (ITAR) shipment handling processes that align with ITAR regulations. In order for us to properly handle your ITAR shipments, you must identify them by selecting the appropriate check box under the special service option available on your electronic shipping platform. When processing ITAR shipments:
  • U.S.-origin and Puerto Rico-origin customers must choose the ITAR (Exempt) or FedEx International Controlled Export service options.
  • Non-U.S.-origin and non-Puerto Rico-origin customers must choose the ITAR (Controlled) service option.
This functionality is not available with paper air waybills. Process all ITAR-controlled commodity shipments using FedEx International Priority® or FedEx International Priority Freight services.

FedEx International Economy® Freight: within 5 business days

Service Details
Delivery Times and Coverage

Export
Time-definite delivery typically within 5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico). Flexible pickup and delivery options are available. Check transit times.
From the U.S. to more than 130 countries and territories.

Import
Time-definite delivery from Canada and Puerto Rico to the U.S. typically in 2 or 3 business days.

Time-definite delivery from Mexico and key Asian, Latin American and European markets to the U.S. typically within 5 business days.

Check transit times.

Service Days

Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.

Additional Information

Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807. Customs-cleared service.

Flexibility to choose pickup and delivery at doorstep or airport.

View Terms & Conditions.

For an explanation of FedEx Express Freight international service areas and delivery commitment times, see Express Freight Delivery Commitments.

Learn more about how to ship internationally via FedEx.

Special Instructions

Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).

Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.

Options

Saturday Pickup
FedEx International Broker Select®
FedEx® Electronic Trade Documents — complete and submit your customs documents online.
Global Returns
SenseAware® Powered by FedEx — enhanced visibility and insight into your supply chain (contract-only service).
FedEx® SupplyChain
FedEx® HealthCare Solutions
Dangerous Goods
(Accessible and inaccessible dangerous goods are accepted from the U.S. to international destinations. To Puerto Rico, only inaccessible dangerous goods are accepted.)
Hold at FedEx Location

FedEx Network

FedEx Express

FedEx Express Multiweight® pricing: for multiple-piece shipments

To help you save money, FedEx automatically offers multiweight pricing on FedEx Express® U.S. and international services. With U.S. multiweight pricing, multiple-piece shipments traveling from one origin to one destination, and totaling 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments) are rated on a price-per-package basis and on a price-per-total-shipment-weight basis. You are charged the lower of the two rates. A 15-lb. average minimum package weight for the shipment applies.
With international multiweight pricing, multiple-piece shipments traveling from one origin to one destination are rated on a price-per-total-shipment-weight basis. Per-pound rates apply if the total shipment weight is 100 lbs. or more.

Single-piece shipments weighing more than 100 lbs. may also be subject to multiweight pricing.

For additional information, see Multiple-Piece Shipments.

Package and Shipment Size

Standard U.S. and international package limitations and shipping terms apply.

Multiweight Benefits

  • Shipments are supported by a money-back guarantee.
  • Shipments do not require palletizing, shrinkwrapping, staging or shipment segregation.
  • Multiweight pricing is available for both regular and on-call pickups.
  • With multiweight pricing, you can ship up to 999 packages on one airbill.
  • Multiple packages in one shipment may have different weights, dimensions and declared values.
  • Multiweight pricing is available for shipments to Alaska and Hawaii, depending on the selected FedEx Express service.
  • Saturday delivery is available for shipments traveling via FedEx Priority Overnight®, FedEx 2Day® and FedEx International Priority®.

Multiweight pricing is offered with the following U.S. services:

FedEx First Overnight®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx 2Day® A.M.
FedEx 2Day®
FedEx Express Saver®

Multiweight pricing is offered with the following international services:

FedEx International First®
FedEx International Priority®
FedEx International Economy®

See FedEx Express Multiweight rates in the FedEx Service Guide.

FedEx International Premium®: controlled items, dangerous goods and consolidated shipments

Service Details
Service Description

Priority, time-definite service when you are shipping controlled items, dangerous goods, and consolidated shipments using the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.

Delivery Times

Time-definite delivery in 1, 2 or 3 business days to more than 30 countries.

Service Days

Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.

Delivery Area

The world's major markets (19 Kb PDF).

Skid Size and Weight

Skids exceeding 70" in height, 119" in length and/or 80" in width require prior approval.

Skids exceeding 2,200 lbs. require prior approval.

Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, shrinkwrapped and banded to a skid.

No minimum per-shipment or per-piece weight.

Unlimited total shipment weight.

Additional Information

Advance confirmation required. Book space by calling 1.800.332.0807.

View Terms & Conditions.

Learn more about how to ship internationally via FedEx.

Exceptions

Airport-to-airport delivery (no pickup, no delivery).

No customs clearance included.

Pickup and delivery are available in the U.S. for an additional charge.

Special Instructions

Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. should be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded should have an exterior lock or clamp (glue, nails and screws are not sufficient).

Use the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.

Options

Dangerous Goods

FedEx Network

FedEx Express

 

Exports of Controlled Items

You must use either FedEx International Premium, FedEx International Express Freight® or FedEx International Airport-to-AirportSM services, or the FedEx International Controlled Export service option with FedEx International Priority® Freight service, to export items covered by a U.S. State Department license and other shipments requiring additional documentation processing or governmental "sign-off" prior to export. Such shipments include those covered by a U.S. Drug Enforcement Administration export permit, carnet, drawback, temporary import bond or certificate of registration.

FedEx® international air cargo services: airport-to-airport services

We offer airport-to-airport services that accept virtually all commodities, sizes and weights.

  • No FedEx customs clearance.
  • No pickup and delivery.
  • No money-back guarantee.

For details, call FedEx Express Freight Customer Service at 1.800.332.0807. These services require the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.

FedEx International Express Freight® Service Details
Delivery Times

Transit times vary (typically 2 or 3 business days).

Service Days

Monday–Friday.

Delivery Area

The world's major markets (21 Kb PDF).

Skid Size and Weight

Skids exceeding 70" in height, 119" in length and/or 80" in width require prior approval.

Skids exceeding 2,200 lbs. require prior approval.

Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, shrinkwrapped and banded to a skid.

No minimum per-shipment or per-piece weight.

Unlimited total shipment weight.

Additional Information

Advance confirmation required. Book space by calling 1.800.332.0807.

View Terms & Conditions.

Learn more about how to ship internationally via FedEx.

Exceptions

Airport-to-airport delivery (no pickup, no delivery).

No customs clearance included.

Pickup and delivery are available in the U.S. for an additional charge.

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).

FedEx IATA (023) Air Waybill or IATA Air Waybill required with customer's broker clearance.

FedEx Network

FedEx Express

 

FedEx International Airport-to-AirportSM Service Details
Delivery Times

Typically 3–5 business days.

Service Days

Monday–Friday.

Delivery Area

International airport-to-airport delivery.

Additional Information

Advance confirmation required. Book space by calling 1.800.332.0807.

Learn more about how to ship internationally via FedEx.

Exceptions

Airport-to-airport delivery (no pickup, no delivery).

No customs clearance included.

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).

FedEx IATA (023) Air Waybill or IATA Air Waybill required with customer's broker clearance.

FedEx Network

FedEx Express

For U.S. freight shipping, please see FedEx Express® Freight — U.S.

 

Exports of Controlled Items
You must use either FedEx International Premium®, FedEx International Express Freight or FedEx International Airport-to-AirportSM services, or the FedEx International Controlled Export service option with FedEx International Priority® Freight service, to export items covered by a U.S. State Department license and other shipments requiring additional documentation processing or governmental "sign-off" prior to export. Such shipments include those covered by a U.S. Drug Enforcement Administration export permit, carnet, drawback, temporary import bond or certificate of registration.

Puerto Rico services

You have priority and economy delivery services to choose from when shipping from the U.S. to Puerto Rico.

Freight Service to Puerto Rico
Service H1 and H2
FedEx International Priority® Freight Next business day by 5 p.m. to most areas1
FedEx International Economy® Freight 3 business days by 5 p.m. to most areas1

 

1Check transit times.

Day-definite delivery

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FedEx Freight®

Choose FedEx Freight® Priority when speed is critical to your supply-chain needs or FedEx Freight® Economy when you can trade time for savings. Either way, you can count on FedEx reliability. Learn more.

 

FedEx Freight® Priority
Shipping Need

For fast transit delivery of time-sensitive less-than-truckload (LTL) freight. Specializing in reliable service with fast transit times to support supply chain needs.

Why choose this FedEx Service Option

If you need a reliable source for your time-sensitive freight just mark FedEx Freight Priority on your Bill of Lading.

Service Benefits

All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico (see FedEx Freight U.S. for U.S. service information).
Proven reliability.

FedEx Freight Advance Notice®.

No-fee money back guarantee (for customers on our standard rate tariff).*

Log in to fedex.com to manage account information.

Canada

Service between the U.S. and Canada, and within Canada.

Seamless, single-source solution.

Streamlined border clearance.

End-to-end shipment tracking.

Origin-to-destination pricing.

A.M. Delivery: delivery by 10:30 a.m. on the standard delivery date (where available; $95 up-charge). Check your destination postal code eligibility at fedex.com/amfreight.
Dedicated international customer service at 1.866.393.4685.

Mexico

Service between the U.S. and Mexico, and within Mexico.

End-to-end shipment visibility.

Origin-to-destination pricing.

Dedicated international customer service at 1.866.393.4695.

Puerto Rico

Fast transit to-and-from shipping with complete island coverage.

Defined transit standards from origin to delivery.

Multiple weekly sailings.

End-to-end shipment control.

Origin-to-destination pricing.

Full-containerload capabilities.

Expedited island delivery service available.

Unique Solutions

Volume Services: provides solutions for large-volume shipments and spot market quotes.

Distribution and Consolidation: offers customized solutions to manage your supply chain. Call 1.866.393.4585 for more information.

 

FedEx Freight First Delivery® enables you to select your shipment's delivery time or even receive your shipment one day earlier than the published FedEx Freight Priority transit time. Call FedEx Expedited Freight Services at 1.800.398.0625 for more information.

 

*All services are subject to the terms and conditions as contained in the FXF 100 Series Tariff.

 

 

FedEx Freight® Economy
Shipping Need

For cost-effective delivery of LTL freight. Specializing in reliable service to meet basic freight shipping needs.

Why choose this FedEx Service Option

If you want reliable and economical freight delivery just mark FedEx Freight Economy on your Bill of Lading.

Service Benefits

All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico and Canada (see FedEx Freight U.S. for U.S. service information).

Proven reliability.

Log in to fedex.com to manage account information.

Canada

Service between the U.S. and Canada.

Seamless, single-source solution.

Streamlined border clearance.

End-to-end shipment tracking.

Origin-to-destination pricing.

Dedicated international customer service at 1.866.393.4685.

Mexico

Only offered with FedEx Freight® Priority service.

Puerto Rico

Cost-effective to-and-from shipping with complete island coverage.

Defined transit standards from origin to delivery.

Multiple weekly sailings.

End-to-end shipment control.

Origin-to-destination pricing.

Full-containerload capabilities.

Unique Solutions

Volume Services: provides solutions for large-volume shipments and spot market quotes.

Distribution and Consolidation: offers customized solutions to manage your supply chain. Call 1.866.393.4585 for more information.

 

FedEx Freight First Delivery enables you to select your shipment's delivery time or even receive your shipment one day earlier than the published FedEx Freight Priority transit time. Call FedEx Expedited Freight Services at 1.800.398.0625 for more information.

 

*All services are subject to the terms and conditions as contained in the FXF 100 Series Tariff.

FedEx Ground Multiweight® (Canada): bulk ground shipments

Service Details
Service Description

A cost-saving service if you have many packages moving as a unit to the same destination on the same day. This pricing option allows you to combine packages to Canada for a multiweight rate. Pricing is based on the combined weight of your packages.

Delivery Times

Door-to-door delivery in 3–7 business days, depending on distance to the destination.

Service Days

Monday–Friday.

Delivery Area

To and from Canada.

Package Size and Weight

Multiple-piece shipments with a total weight of 150 lbs. or more can qualify.

Average package weight should be 15–20 lbs.

Up to 150 lbs. per package, 108" in length, 130" in length plus girth (L+2W+2H).

Additional Information

Service includes inside delivery and up to three delivery attempts.

Shrinkwrapping or palletizing shipments is not required.

Packages are processed like any other FedEx International Ground® shipment.

Contract pricing is required.

Exceptions

FedEx Ground cannot deliver to P.O. boxes.

No hazardous materials.

How to Use

To see if you qualify, contact your FedEx account executive.

FedEx Network

FedEx Ground

Additional freight services

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FedEx® Charters: use of an entire aircraft

Service Details
Service Description

This service allows you to full-charter a FedEx aircraft. You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally. We provide build and break of cargo, load and unload of cargo, a professional loadmaster for the flight, and 24-hour access to FedEx Charters Flight Operations and our sales representatives.

Delivery Area

Available in the U.S. and internationally for one-time or long-term use.

Addtional Information

FedEx Charters specializes in general cargo; hard-to-move cargo; and animals, including zoo animals, horses and cattle. Individualized security options and temperature-sensitive cargo environments are also available. For more information, go to the FedEx Charters website.

How to Use 

For more information or to request a quote, email chartersales@fedex.com, or call 1.800.238.0181 (customers in the U.S. and Canada), 1.901.224.6500 (customers in South America) or (49)69.69810.135 (customers in Europe and Asia).

FedEx Network

FedEx Express

FedEx Truckload BrokerageSM: full-truckload shipping solutions

Full-truckload shipping solutions. Learn more.

FedEx Trade Networks®: air freight forwarding

Service Details
Service Description

FedEx Trade Networks offers international air freight forwarding services connecting all major global markets: inbound and outbound, intercontinental and interregional. Simplify your supply chain, maximize transit flexibility and contain costs with end-to-end service support. FedEx Trade Networks gives you the benefit of regional gateway options, multiple daily air carrier schedules, contracts with multiple carriers and access to the world's largest air-cargo carrier, FedEx Express.

FedEx Trade Networks also offers ocean freight-forwarding solutions via FedEx International Direct Economy OceanSM and FedEx International Direct Priority OceanSM.

Delivery Times
  • Premium option: Airport-to-airport* in 1–3 business days
  • Standard option: Airport-to-airport* in 3–5 business days

*Pickup and delivery service also available.

Coverage Area

North America, the Asia-Pacific region, Europe, the Middle East, India, Africa and Latin America.

Size and Weight

Specific origin and destination restrictions may apply.

Additional Information

FedEx Trade Networks can help you customize and optimize your international air freight forwarding program with a full portfolio of services, including:

  • Airport-to-airport, airport-to-door, door-to-airport and door-to-door service and pricing options.
  • Consolidation, palletization, and direct-to-consignee service.
  • Competitive economy air freight forwarding service.
  • Online shipment visibility via My Global Trade Data.
  • Cargo insurance arrangements.
  • Customs-broker-inclusive and broker-select options.
  • Multiple flexible cross-dock and distribution scenarios.
  • Split billing.
  • Document preparation.
Exceptions

FedEx Trade Networks air freight forwarding does not accept restricted cargo as identified in IATA/ICAO regulations. Commodities such as dangerous goods and perishables are reviewed on a case-by-case basis.

How to Use

For more information about FedEx Trade Networks air freight forwarding, visit ftn.fedex.com or call 1.800.249.2953.

FedEx Network

FedEx Trade Networks

FedEx International Direct Economy OceanSM: Flexible ocean freight forwarding to major markets worldwide

Service Details
Service Description

FedEx International Direct Economy Ocean offers you a flexible ocean solution designed to streamline your supply chain and keep your customers happy — perfect for products that have a flexible delivery schedule but demand the reliability and confidence of the FedEx brand.

Coverage Area

North America, Latin America, the Asia-Pacific region, Europe, India, the Middle East and Africa.

Size and Weight

Full-container load (FCL) and less-than-container load (LCL) options.

Additional Information

The following additional services are available to customers using FedEx International Direct Economy Ocean from FedEx Trade Networks*:

  • Flexible final delivery options via FedEx Trade Networks carrier portfolio
  • A wide range of service options including:
    • Door-to-door
    • Door-to-port
    • Port-to-door
    • Port-to-port
  • Customs brokerage (available in most locations)
  • Cargo Insurance arrangements (contact your FedEx account executive for details)
  • Automated Manifest System filing (available in the U.S.)
  • Filing of Importer Security Filing data (available in the U.S.)
  • Consolidation services to reduce fees and speed customs clearance
  • Shipment visibility via My Global Trade Data, Global Order Logistics, FedEx InSight® and fedex.com (available)

*Additional fees may apply.

Exceptions

Some commodities are restricted or reviewed on a case-by-case basis.

How to Use

For more information about FedEx International Direct Economy Ocean, visit ftn.fedex.com or call 1.800.249.2953.

FedEx Network

FedEx Trade Networks

FedEx International Direct Priority OceanSM: Reliable ocean delivery to the U.S. from origins in Asia and Europe

Service Details
Service Description

FedEx International Direct Priority Ocean provides reliable ocean delivery services to a choice of U.S. destinations from Asia and Europe, including premier full-container load (FCL) and less-than-container load (LCL) forwarding, U.S. customs brokerage, final delivery and online visibility.

Coverage Area

From select origins in Asia and Europe to a single destination in the contiguous U.S. (not available to Alaska and Hawaii).

Size and Weight

Palletized or non-palletized freight weighing less than 20,000 pounds.

Additional Information

The following additional services are available to customers using FedEx International Direct Priority Ocean from FedEx Trade Networks*:

  • Delivery for LCL shipments via FedEx Freight.
  • Delivery for FCL shipments provided by a dedicated truck with team drivers.
  • Service options include:
    • Door-to-door
    • Port-to-door
  • Customs brokerage (available)
  • Shipment visibility via My Global Trade Data, Global Order Logistics and fedex.com (available)

*Additional fees may apply.

Exceptions

Some commodities are restricted. Please contact the FedEx Trade Networks team at inside_sales@ftn.fedex.com to determine if FedEx International Direct Priority Ocean is a fit for your company.

How to Use

For more information about FedEx International Direct Priority Ocean, email inside_sales@ftn.fedex.com.

FedEx Network

FedEx Trade Networks, FedEx Freight

Direct distribution

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FedEx International Priority DirectDistribution®: FedEx Express® direct-delivery package shipments

Service Details
Service Description

An innovative service that helps you manage your supply chain by sending consolidated shipments. We clear your shipment through customs as a single entry, and then deliver to individual recipients in the destination country. Some restrictions may apply.

Delivery Times

FedEx International Priority® transit time plus 1 business day; delivery typically in 1–4 business days.

Service Days

Pickup and delivery available Monday through Friday. Saturday pickup and delivery available if Saturday is a regular business day in the origin or destination country. Some restrictions may apply.

Delivery Area

Available between more than 60 countries, including the U.S., Canada and Mexico. Contact your FedEx account executive for more information.

Package Size and Weight

Individual pieces up to 108" in length, 70" in height, 130" in length plus girth (L + 2W + 2H). Individual pallets up to 119" in length, 70" in height; 300" in length plus girth. There is no limit to total shipment weight; however, a shipment can consist of loose pieces or packages up to 150 lbs. (68 kg) and large pieces or skidded packages of 151 lbs. (69 kg) or more, with a maximum piece or skid weight of 2,200 lbs. (1,000 kg). Prior approval is required to ship skids or pieces exceeding these limits; contact your FedEx account executive.

Additional Information

Available to most European Union (EU) countries. Multiple-piece, multiple-recipient shipments to more than one country within the EU can be cleared as a single entry before being delivered to destination countries. This single point of clearance is available for shipments destined to EU countries from the U.S., Canada and several Asian countries.

Includes the FedEx Money-Back Guarantee.

View Terms & Conditions.

Learn more about how to ship internationally via FedEx.

Options

Dangerous Goods (inaccessible items only)

How to Use

If you would like more information about FedEx International Priority DirectDistribution, please contact your FedEx account executive.

FedEx Network

FedEx Express

FedEx International Priority DirectDistribution® Freight: FedEx Express® direct-delivery freight shipments

Service Details
Service Description

An innovative distribution service for your large palletized shipments. Your shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country.

Delivery Times

FedEx International Priority® Freight transit time plus 1 business day; delivery typically in 1–4 business days.

Service Days

Monday–Friday.

Delivery Area

Available between more than 40 countries including to and from the U.S., Canada and Mexico. Contact your FedEx account executive for more information.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment:

  • Individual pieces over 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).
Additional Information

You can choose from two service options. Select Appointment Delivery if you want FedEx to arrange a delivery time at the destination ramp with the recipient. Select Piece-Count Verification if you want us to verify the number of pieces on your skids at both origin and destination. Fees may apply.

View Terms & Conditions.

Includes the FedEx Money-Back Guarantee.

Learn more about how to ship internationally via FedEx.

Options

Dangerous Goods (inaccessible items only)

How to Use

If you would like more information about FedEx International Priority DirectDistribution Freight, please contact your FedEx account executive.

FedEx Network

FedEx Express

FedEx International Economy DirectDistributionSM: economical direct-delivery in 4–7 business days

Service Details
Service Description

This service is a cost-effective, streamlined way to move shipments straight from the point of manufacture to multiple customers or end users. We clear your consolidated shipments through customs on a single Commercial Invoice, and then deliver to the addresses you’ve specified in the destination country.

Delivery Times

Typically FedEx International Priority transit time plus 2–4 business days; delivery typically in 4–7 business days.

Service Days

Monday–Friday.

Delivery Area

Available from 25 Asia-Pacific and Latin America countries to more than 40 countries worldwide including the U.S. Contact your FedEx account executive for more information.

Skid Size and Weight

Individual pieces up to 108" in length, 70" in height, 130" in length plus girth (L + 2W + 2H). Individual pallets up to 119" in length, 70" in height; 300" in length plus girth. There is no limit to total shipment weight; however, a shipment can consist of loose pieces or packages up to 150 lbs. (68 kg) and large pieces or skidded packages of 151 lbs. (69 kg) or more, with a maximum piece or skid weight of 2,200 lbs. (1,000 kg). Prior approval is required to ship skids or pieces exceeding these limits; contact your FedEx account executive.

Additional Information

The FedEx Money-Back Guarantee is not standard; restrictions may apply.
View Terms & Conditions.
Learn more about how to ship internationally via FedEx.

Options

Dangerous Goods (inaccessible items only)

How to Use

If you would like more information about FedEx International Economy DirectDistribution, please contact your FedEx account executive.

FedEx Network

FedEx Express

FedEx® International DirectDistribution Air Solutions: direct-delivery air shipments

Service Details
Service Description

A customized air solution for shipping from Asia, Europe and Latin America into the U.S. and Canada. The shipment clears customs as one entry and then is delivered to multiple end destinations via the FedEx network, without the need for a warehouse or distribution center.

Delivery Times

Typically 3–10 business days from departure at origin to final delivery address.

Service Days

Monday–Friday.

Delivery Area

From Asia, Europe and select locations in Latin America to multiple destination delivery addresses in the U.S. and Canada. Not all services are available in Canada.

Package Size and Weight

Shipments must meet the criteria of the FedEx® network handling the final delivery.

Additional Information

FedEx International DirectDistribution Air Solutions offers:

  • Delivery flexibility with the complete portfolio of FedEx delivery services.
  • Single point of contact and management of shipment, start to finish.
  • Peace of mind with FedEx reliability and efficiency.
  • Improved supply-chain visibility with online tracking from My Global Trade Data, Global Order Logistics and FedEx InSight®.
  • Reduced order-cycle time and fewer handoffs.
  • Minimized risk of loss, damage and theft due to less handling.
  • Reduction in your total cost by lowering clearance fees, warehousing costs, inventory-carrying costs and in-transit inventory.
  • Consolidation of shipments at origin.
How to Use

For more information about FedEx International DirectDistribution Air Solutions, contact your FedEx account executive.

FedEx Network

FedEx Trade Networks will coordinate final delivery by FedEx Express, FedEx Ground, FedEx Home Delivery®, FedEx SmartPost®, FedEx Freight or FedEx Custom Critical.

FedEx® International DirectDistribution Surface Solutions: direct-delivery surface shipments within North America

Service Details
Service Description

Ship a consolidated shipment across the border to multiple recipients using FedEx Express or your own carrier. Once your shipment arrives in the U.S., you can choose from FedEx Express®, FedEx Ground® or FedEx Freight® (Mexico only) services for final delivery in the U.S.

Delivery Times

Typically 1–6 business days.

Service Days

From Mexico to the U.S.: Monday–Friday. Saturday pickup is available on an exception basis only.
From Canada to the U.S.: Monday–Friday. Saturday delivery is available for FedEx Express shipments. FedEx Ground is available Monday–Friday, and FedEx Home Delivery operates Tuesday–Saturday.

Delivery Area

From Canada and Mexico to the U.S.

Package Size and Weight

Shipments must meet the criteria of the FedEx® network handling the final delivery.

Additional Information

FedEx International DirectDistribution Surface Solutions offers:

  • Consolidated cross-border delivery.
  • Availability of FedEx Trade Networks® customs brokerage.
  • Flexible delivery options.
  • Support from electronic shipping solutions and in-country customer service.
Options

Dangerous goods (inaccessible items only)

How to Use

For more information about FedEx International DirectDistribution Surface Solutions, contact your FedEx account executive.

FedEx Network

FedEx Trade Networks will coordinate final delivery in the U.S. by FedEx Express, FedEx Ground or FedEx Freight.

FedEx International Ground® Distribution: direct-delivery shipments to Canada

Service Details
Service Description

FedEx International Ground® Distribution is a distribution service that may save you money on your consolidated shipments to Canada. Once your shipment arrives at a FedEx Ground hub in Canada, FedEx Ground breaks down the consolidation and delivers individual shipments to the final destination.

Delivery Times

1–5 business days from the FedEx Ground hub in Canada.

Service Days

Monday–Friday.

Delivery Area

From the U.S. to 100 percent of Canada.

Package Size and Weight

Up to 150 lbs.1, 108" in length; 130" in combined length plus girth (L+2W+2H).

170 lbs. maximum for shipments destined to the Yukon, Northwest Territories, Nunavut or Labrador.

Exceptions
  • FedEx Ground cannot deliver to P.O. boxes.
  • No hazardous materials.
  • See the FedEx Ground Tariff for commodity restrictions.
  • Contract-only service. To integrate it into your supply chain, contact your FedEx account executive.
Options

FedEx Ground® C.O.D. (Canada)

Return Solutions (Canada)

FedEx® Delivery Signature Options

How to Use
FedEx Network

FedEx Ground

FedEx® International DirectDistribution Ocean Solutions: direct-delivery ocean shipments

Service Details
Service Description

A customized ocean solution for shipping from Asia, Europe and Latin America into the U.S. and Canada. The shipment clears customs as one entry and then is delivered to multiple end destinations via the FedEx network, without the need for a warehouse or distribution center.

Delivery Times

Offers a variety of transit options providing the reliability of FedEx.

Service Days

Monday–Friday.

Delivery Area

From Asia, Europe and select locations in Latin America to multiple destination delivery addresses in the U.S. and Canada. Not all services are available in Canada.

Package Size and Weight

Shipments must meet the criteria of the FedEx® network handling the final delivery.

Additional Information

FedEx International DirectDistribution Ocean Solutions offers:

  • Delivery flexibility with the complete portfolio of FedEx delivery services.
  • Single point of contact and management of shipment, start to finish.
  • Peace of mind with FedEx reliability and efficiency.
  • Improved supply-chain visibility with online tracking from My Global Trade Data, Global Order Logistics and FedEx InSight®.
  • Reduced order-cycle time and fewer handoffs.
  • Minimized risk of loss, damage and theft due to less handling.
  • Reduction in your total cost by lowering clearance fees, warehousing costs, inventory-carrying costs and in-transit inventory.
  • Consolidation of shipments at origin.
How to Use

For more information about FedEx International DirectDistribution Ocean Solutions, contact your FedEx account executive.

FedEx Network

FedEx Trade Networks will coordinate final delivery by FedEx Express, FedEx Ground, FedEx Home Delivery®, FedEx SmartPost®, FedEx Freight or FedEx Custom Critical.

Delivery commitments

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International express freight delivery commitments

FedEx Express® Freight provides you with delivery times to meet your degree of urgency. Download the Express Freight Delivery Commitments chart (48 Kb PDF) to determine delivery times for FedEx Express Freight services for your area.

 

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To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807.

Countries served

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FedEx International Priority® Freight and FedEx International Economy® Freight

FedEx Express provides freight service to more than 130 countries and territories.

International shipping resources

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Tools and resources for international shippers

For more international shipping resources, including FedEx® Global Trade Manager and information on our cross-border trade solutions, go to FedEx® International Services.

 

In addition, FedEx Trade Networks offers a variety of international shipping tools and resources, including Global Order Logistics, My Global Trade Data, WorldTariff® and Trade & Customs Advisory Services.

Terms and conditions

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