Creating Shipping Labels and Shipping Documents

Creating your shipping labels and shipping documentation is easy — and nearly automatic — with FedEx.

ShowElectronic shipping tools
FedEx Ship Manager® at fedex.com

You can access FedEx Ship Manager at fedex.com 24 hours a day, 7 days a week to:

  • Create shipping labels for FedEx Express®, FedEx Express® Freight, FedEx Ground®, FedEx Freight®, FedEx Home Delivery® and FedEx SmartPost® shipments.
  • Schedule FedEx® Address Checker to confirm addresses in the U.S., Canada and Puerto Rico, and determine if an address is commercial or residential.
  • Notify yourself, your recipient and others when:
    • Shipment information has been sent to FedEx.
    • The shipment has been picked up.
    • A critical shipping event has affected the shipment.
    • The shipment has been delivered.
  • Generate FedEx Express and FedEx Ground return labels and tags, as well as FedEx SmartPost® Returns labels, for your return-shipping needs.
  • Use Preferences to set defaults for the options and information you use most when shipping.
  • Store up to 300 Shipment Profiles for repeat shipments to the same address.
  • Create labels for multiple-piece shipments, up to 25 pieces, in one shipping transaction and track with only one tracking number.
  • Get courtesy rate quotes — both account-specific and standard list rates — for FedEx Express, FedEx Express Freight, FedEx Ground and FedEx Freight shipments.

Ship now.

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FedEx Ship Manager® Lite

FedEx Ship Manager Lite gives you a fast, easy way to ship your single-piece shipment. FedEx Ship Manager Lite provides:

  • Simplified step-by-step navigation that allows you to quickly complete your shipment and generate a label.
  • Rates, service options, delivery commitments and other key shipping information in an easy-to-use format.
  • Ability to "ship on the go" by accessing the application via a smartphone, tablet or PC. FedEx Ship Manager Lite adapts to fit the size and style of your device, so you will not experience any distortion in viewing your shipping information.
  • Ability for non-FedEx-account-holders to ship within the U.S. and U.S.-outbound, and pay via a credit card.
  • A streamlined international shipping experience. The number of fields required to complete an international shipment have been reduced significantly.
  • The option to have copies of your shipping label and Commercial Invoice sent to your email address for your records.

FedEx Ship Manager Lite cannot be used for the following shipments (please use FedEx Ship Manager® at fedex.com instead):

  • Multiple-piece shipments.
  • Shipments containing dangerous goods, hazardous materials or alcohol.
  • FedEx Express® Freight and FedEx Freight® shipments (shipments weighing more than 150 lbs./68 kgs.).
  • Items that are subject to International Traffic in Arms Regulation (ITAR).
  • Shipments where the Terms of Sale or Importer of Record need to be changed.
  • Shipments that require additional customs documentation.
  • Single-commodity shipments with a declared value over $2,500 USD (U.S.-outbound only).
  • Items shipped with an export license/permit (U.S.-outbound only).

To get started using FedEx Ship Manager Lite:

  • Select "Create Shipment" from the Ship tab, then the FedEx Ship Manager Lite radio button.
  • Select "Ship Now with Credit Card" from the Quick Access menu at fedex.com/us.

Ship now.

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FedEx® Mobile

With FedEx Mobile you can create shipping labels, track shipment status, find locations, and more from your mobile phone or
web-enabled device.

  • Ship packages. Create and email shipping labels while on the go. You can also view your ship history and access your fedex.com address book.
  • Create shipping labels. With Mobile Shipping Label you can create a shipment without ever needing a printer. Generate a barcode that can be scanned at the nearest FedEx Office location or FedEx World Service Center®.
  • Track shipment status. Access up-to-date shipment-status details on your phone, without logging in. Find out when your shipments are in-transit, delivered, and even when there are exceptions. You can also nickname critical shipments.
  • Get rates and transit times. Obtain rate quotes and estimated delivery times while you're on the road.
  • Find locations. Find the nearest FedEx Express® Drop Box or other FedEx shipping location — all without having to log in.
  • Schedule a pickup. Just enter your address and shipment information, and we'll come to you.

Go to the FedEx Mobile website to learn more and download apps for your mobile device.

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FedEx Return Manager®

FedEx Return Manager gives you the insight and power to manage returns effectively. Using a single web tool, you can improve the efficiency of your returns-management process, leading to reduced costs and increased customer satisfaction.

Simply log in to this user-friendly, return-centric application to manage all aspects of your return shipments, from scheduling to exception reporting to tracking. It's an ideal solution for e-tailers, manufacturers and distributors, pharmaceutical and medical firms, and the finance and mortgage industries.

  • Initiate returns with the convenience of the web.
  • Receive return-shipment exception notifications (e.g., packages not picked up).
  • Identify trends and forecast with greater accuracy using customized reports.
  • Keep orders moving with helpful automation features that provide increased visibility and other benefits.

FedEx Return Manager is available for shipments sent throughout all 50 states. For more information, view the FedEx Return Manager demo, then contact your FedEx account executive for details.

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fedex.com® Integration Manager

If your small business or e-commerce company sells items on multiple online channels, fedex.com Integration Manager can help you consolidate and streamline. It aggregates all your orders received across various channels — such as eBay®, Amazon®, Google CheckoutTM and others — for seamless order review, shipment processing and label creation.

Simply set up your web store by entering your e-commerce providers’ account information, and fedex.com Integration Manager will automatically gather and consolidate your orders. With this solution you can:

  • Review and process shipments from a single, consolidated location.
  • Decrease manual data entry and reduce shipping errors.
  • Receive tracking numbers automatically in your e-commerce store.
  • Use your existing account-specific rates.

For more information on fedex.com Integration Manager, go to fedex.com/integrationmanager.

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FedEx Ship to Friends

With the FedEx Ship to Friends app, you can create shipping labels online without leaving Facebook. To get started, go to the FedEx Facebook page and select the FedEx Ship to Friends icon.

  • From the landing page, click “Start Shipping.”
  • Provide basic details on the package’s origin, destination, dimensions and estimated weight.
  • Choose the level of service desired — either “Premium Choice” or “Best Deal” — and compare the estimated rates.
  • Enter payment information via the secure payment platform.
  • A shipping label and tracking number in PDF format will be sent directly to you via email.
  • Simply print the label, affix it to the package and drop it off at the most convenient FedEx location.

You can also add a message to your recipient's Facebook timeline indicating that you have sent a package.

The following service restrictions apply:

  • U.S. shipments only (within the 50 states and the District of Columbia).
  • Choose from a selection of FedEx Express® and FedEx Ground® services only.
  • Shipments over 150 lbs., and multi-package shipments, are not supported.
  • Payment by credit card or debit card only. Shipments cannot be billed to a FedEx account number.
  • Shipments must be dropped off at a FedEx location. Scheduled pickups are not supported.
  • Customer packaging only.
  • No Saturday delivery option.
  • No dangerous goods, hazardous materials or alcohol shipments.

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More tools

FedEx® electronic shipping tools simplify your shipping process and paperwork by:

  • Providing online airbills and air waybills, Commercial Invoices, and other customs documentation.
  • Preventing delays caused by inaccurate or incomplete documentation.
  • Saving you time so you can focus on more important matters.

FedEx Web Services
FedEx Web Services is our online solution for businesses that want to integrate FedEx shipping technology into a custom software program or other Web-based application — such as an online shopping cart feature, for example, or a corporate intranet site. Learn more.

FedEx Ship Manager® Software
FedEx Ship Manager Software is an ideal solution if you ship fewer than 150 packages a day but need the ability to customize reports, integrate shipping capabilities into your daily operation and coordinate with FedEx systems. Contact your FedEx account executive for more information.

FedEx Ship Manager® Server
Designed for large, high-volume shippers, FedEx Ship Manager Server is a customizable solution that speeds shipment processing and provides a direct connection to FedEx. Contact your FedEx account executive for more information.

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ShowDocuments for U.S. shipments
FedEx Express Package US Airbill: for most FedEx Express® shipments

Use the FedEx Express Package US Airbill for most FedEx Express package shipments within the U.S. except FedEx SameDay®, FedEx® Collect on Delivery (C.O.D.) and FedEx Express freight shipments, which have their own airbills. Go to the Order Supplies page or call 1.800.GoFedEx 1.800.463.3339 and say "order shipping supplies" to order preprinted peel-and-stick airbills.

You can also process shipments online with FedEx Ship Manager® at fedex.com.

 

US Airbill Label
  1. Sender Information
  2. Internal Billing Reference
  3. Recipient Information
  4. Service
  1. Packaging
  2. Special Handling and Delivery Signature Options
  3. Payment



1. Sender Information
Enter your shipping information. This includes the address you are shipping from, your name, your phone number and your FedEx account number. If you need a FedEx account number, register for one now.

2. Internal Billing Reference
You may assign any internal billing numbers or codes here. The first 24 characters will appear in your invoice.

3. Recipient Information
Complete the details for your shipping destination. This includes recipient name, address and phone number. FedEx cannot deliver to P.O. boxes or to P.O. box ZIP codes in the U.S., including U.S. military P.O. box addresses such as APO and FPO.

Note: If you would like us to hold the shipment at a FedEx location for pickup, select the appropriate Hold at FedEx Location option box and enter the FedEx location on the address line of the Recipient Information section. Addresses are available at our drop-off locator.

4. Service
Indicate which service you are using.

  • If no service is marked, we will send your shipment via FedEx Priority Overnight®.

5. Packaging
Indicate the FedEx Express packaging you are using, or mark "other" if you are using your own packaging.

6. Special Handling and Delivery Signature Options
Mark "Yes" or "No" to indicate whether your shipment contains dangerous goods. If "Yes" per the attached Shipper’s Declaration, include three copies of a Shipper’s Declaration for Dangerous Goods. Restrictions apply for dangerous goods — see the FedEx Express U.S. Terms and Conditions.

This is also where you can choose other special handling options including Saturday delivery (when available) or delivery signature options. Select from these signature options: No Signature Required, Direct Signature or Indirect Signature. Click here for more information on FedEx® Delivery Signature Options.

7. Payment
Bill To: If billing to sender, recipient or third party, include the payer's FedEx account number.

Credit Card: If paying by credit card, write the credit card number and expiration date. FedEx accepts American Express®, Carte Blanche®, Diners Club®, Discover Card®, MasterCard®, Optima® and Visa®.

Cash: If paying by cash or check, payment is requested at time of shipment.

All trademarks are the property of their respective owners.

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FedEx Express Freight US Airbill: for most FedEx Express® freight shipments

Use the FedEx Express Freight US Airbill for most FedEx Express freight shipments within the U.S. except FedEx® Collect on Delivery (C.O.D.), which has its own airbill. Go to the Order Supplies page or call 1.800.GoFedEx 1.800.463.3339 and say "order shipping supplies" to order preprinted peel-and-stick airbills.

You can also process shipments online with FedEx Ship Manager® at fedex.com.

 

US Airbill Label
  1. Sender Information
  2. Internal Billing Reference
  3. Recipient Information
  4. Service
  1. Special Handling and Delivery Signature Options
  2. Payment



1. Sender Information
Enter your shipping information. This includes the address you are shipping from, your name, your phone number and your FedEx account number. If you need a FedEx account number, register for one now.

 

2. Internal Billing Reference
You may assign any internal billing numbers or codes here. The first 24 characters will appear in your invoice.

 

3. Recipient Information
Complete the details for your shipping destination. This includes recipient name, address and phone number. FedEx cannot deliver to P.O. boxes or to P.O. box ZIP codes in the U.S., including U.S. military P.O. box addresses such as APO and FPO.

 

Note: If you would like us to hold the shipment at a FedEx location for pickup, select the appropriate Hold at FedEx Location option box and enter the FedEx location on the address line of the Recipient Information section. Addresses are available at our drop-off locator.

 

4. Service
Indicate which service you are using. Include the booking number on the line provided.

  • If no service is marked, we will send your shipment via FedEx 1Day Freight®.

 

5. Special Handling and Delivery Signature Options
Mark "Yes" or "No" to indicate whether your shipment contains dangerous goods. If "Yes" per the attached Shipper’s Declaration, include three copies of a Shipper's Declaration for Dangerous Goods.

This is also where you can choose other special handling options including Saturday delivery (when available), Inside Pickup or Inside Delivery, and delivery signature options. Select from these signature options: No Signature Required, Direct Signature or Indirect Signature. Click here for more information on FedEx® Delivery Signature Options.

 

6. Payment
Bill To: If billing to sender, recipient or third party, include the payer's FedEx account number.

 

Credit Card: If paying by credit card, write the credit card number and expiration date. FedEx accepts American Express®, Carte Blanche®, Diners Club®, Discover Card®, MasterCard®, Optima® and Visa®.

 

Cash: If paying by cash or check, payment is requested at time of shipment.

 

All trademarks are the property of their respective owners.

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FedEx Ground barcode label (U.S.)

Every FedEx Ground® package sent within the U.S. needs a barcode label and an address label. This can be:

  • A combined barcode and address label produced by FedEx® electronic shipping solutions or a third-party-vendor shipping device registered by FedEx.
  • A preprinted barcode label plus an address label you create yourself. These barcode labels contain your company's shipper number and a unique tracking number for routing your package.

 

You can order FedEx Ground barcode labels by calling 1.800.GoFedEx 1.800.463.3339. Alternatively, FedEx Ship Manager® at fedex.com can help you generate labels electronically right from your desktop. Remember, there is a different barcode label for every service or service option you choose. If you don't have your own barcode labels, you can also take your U.S. ground packages to most FedEx drop-off locations and we can process them for you.

 

If you prefer using manual preprinted barcode labels, you may also need to complete the FedEx Ground Declared Value Shipment Form.

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FedEx Ground Declared Value Shipment Form: for use with preprinted labels

There's no need to complete a declared value shipment form manually if you prepare your FedEx Ground combined barcode and address label using FedEx Ship Manager® at fedex.com or our other electronic shipping tools, which automatically transmit your package information to us and generate a manifest. If you prefer using manual preprinted barcode labels, complete this form and send it along with each day's shipments only if they have declared value.

  • Enter pickup date and shipper address.
  • Enter your FedEx account number. List the total FedEx Ground® U.S., FedEx International Ground® and FedEx Home Delivery® packages and barcode labels for that day that are being shipped with declared value.
  • Use this form with shipments that have declared value only. Any other extra service information will be captured automatically and does not need to be documented.

For more information on declared value, go to Declared value: our maximum liability for packages.

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FedEx Home Delivery® barcode label

Label Requirements
You must use a FedEx Home Delivery 128 barcode and address label on each residential package. In addition to adhering to the shipping label requirements in the FedEx Ground Multicode Bar Code Label Guide, you must incorporate the following:

  • Print a large, bold "H" using block font with a minimum font point size of 44. Ideally, the "H" should be located immediately to the left of the Ship To address. It should have a minimum height of 3/4" and a width of 1/4". If it is not possible to print the "H" immediately to the left of the Ship To address, you may place it elsewhere, but it must be within one inch of the Ship To address.
  • If you are not able to print an "H" on the address label of your package, you may use preprinted "H" stickers that your FedEx account executive can provide. The sticker, too, must be placed within one inch of the Ship To address.

EDI Requirements
If you process FedEx Home Delivery packages from your location, you must transmit an electronic manifest that contains all of your package information directly to FedEx Ground via FedEx Ship Manager® at fedex.com or another electronic shipping solution.

  • The transmission must include package weight, destination ZIP code, and recipient name and address.
  • For a FedEx Appointment Home Delivery® package, you must include a telephone number with area code.
  • For a FedEx Date Certain Home Delivery® package, include a telephone number with area code, and a selected delivery date that falls within standard FedEx Home Delivery transit times, Tuesday through Saturday, excluding holidays.

The manifest file must be in an approved format such as EDI 215 Pick-Up Manifest (version 4010 or above) or FedEx Ground proprietary flat-file format — and can include specific delivery instructions such as "Leave package on the back porch."

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FedEx Freight Bill of Lading: for FedEx Freight shipments

Use the FedEx Freight Bill of Lading for FedEx Freight shipments within the U.S. You can also process shipments online with FedEx Ship Manager® at fedex.com.

For FedEx Freight Bill of Lading instructions, Click here.

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ShowDocuments for international shipments
FedEx® International Air Waybill: for most FedEx Express shipments

This air waybill is for most FedEx Express® U.S. export package shipments up to 150 lbs., including shipments to and from Puerto Rico. Use the FedEx® Expanded Service International Air Waybill for shipping freight, dangerous goods, FedEx International Broker Select® and other shipments.

 

International Airwaybill Label
1. Sender Information
2. Recipient Information
3. Shipment Information
4. Service
5. Packaging
6. Special Handling
7. Payment
8. Internal Billing Information
9. Required Signature



1. Sender Information
Enter your shipping information. This includes the address you are shipping from, your name, your phone number and your FedEx account number. If you need a FedEx account number, register for one now.

2. Recipient Information
Complete the details for your shipping destination. This includes recipient name, address and phone number. You may send certain international shipments (including Puerto Rico shipments) to P.O. box addresses, if you include a telephone, fax or telex number. FedEx cannot deliver to U.S. military P.O. box addresses such as APO and FPO.

3. Shipment Information

  • Commodity Description. Be specific and detailed. Indicate whether the shipment is not for resale. List each commodity separately. Use the Commercial Invoice for any description details that don't fit on the air waybill.
  • Harmonized Code. Go to FedEx® Global Trade Manager or call 1.800.GoFedEx 1.800.463.3339 and say "international services" for information.
  • Total Value for Customs. Enter the selling price or fair market value (even if not sold or for resale) of your shipment contents. It must agree with the number on your Commercial Invoice.
  • Total Declared Value for Carriage. Must not exceed the "Total Value for Customs" amount.
  • U.S. Export Section. Indicate the specific government regulation that exempts your shipment from the Electronic Export Information filing requirement, or indicate your AES Proof of Filing citation.

4. Service
Indicate your choice of international service. If no service is marked, we will send your shipment via FedEx International Priority®.

5. Packaging
Indicate the type of FedEx Express packaging you are using, or mark "other" if you are using your own packaging.

6. Special Handling
Choose special handling options including Saturday delivery (when available) or Hold at FedEx Location.

7. Payment
Select a method of payment and provide the appropriate FedEx Express account number or credit card number.

  • If billing to sender, recipient or third party, include the payer's FedEx account number.
  • If the recipient or third party fails to pay shipping charges, duties and taxes, the sender is responsible for payment.

8. Internal Billing Information
To help with your records, use this optional area for your internal shipping numbers or codes. We'll print the first 24 characters of this code on your invoice.

9. Required Signature
Sign your air waybill here.

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FedEx® Expanded Service International Air Waybill: for FedEx Express® shipments including freight, dangerous goods and specialized services

This air waybill may be used for international documents and packages but must be used for express freight, dangerous goods, FedEx International Broker Select® and certain types of shipments covered by a letter of credit.

  • Use FedEx Ship Manager® at fedex.com to prepare documents online.
  • Order preprinted air waybills online or by calling 1.800.GoFedEx 1.800.463.3339 (say "order shipping supplies").
  • Complete customs documentation quickly and accurately with FedEx International Document Assistance®.
  • FedEx International Premium®, FedEx International Express Freight® and FedEx International Airport-to-AirportSM services use the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill, available by calling 1.800.GoFedEx 1.800.463.3339 (say "international services").
International Expanded Airwaybill Label
1. Sender Information
2. Recipient Information
3. Shipment Information
4. Service
5. Packaging
6. Special Handling
7. Payment
8. Internal Billing Information
9. Required Signature
10. Courier Receipt



1. Sender Information
Enter your shipping information. This includes the address you are shipping from, your name, your phone number and your FedEx account number. If you need a FedEx account number, register for one now.

2. Recipient Information
You can use P.O. box addresses for certain international locations (including Puerto Rico shipments), but you must include a telephone, fax or telex number.

3. Shipment Information

  • Commodity Description. Be specific and detailed. Indicate whether or not the shipment is for resale. List each commodity separately. Use the Commercial Invoice for any description details that don't fit on the air waybill.
  • Harmonized Code. Go to FedEx® Global Trade Manager or call 1.800.GoFedEx 1.800.463.3339 and say "international services" for information.
  • Total Value for Customs. Enter the selling price or fair market value (even if not sold or for resale) of your shipment contents. It must agree with the number on your Commercial Invoice.
  • Total Declared Value for Carriage. Must not exceed the "Total Value for Customs" amount.
  • U.S. Export Section. Indicate the specific government regulation that exempts your shipment from the Electronic Export Information filing requirement, or indicate your AES Proof of Filing citation.

4. Service
Indicate your choice of international service. If no service is marked, we will send your shipment via FedEx International Priority® (if you're shipping packages) or FedEx International Priority® Freight (if you're shipping freight). Freight shipments must be booked in advance at 1.800.332.0807; write booking number in space provided.

5. Packaging
Indicate the type of FedEx Express® packaging you are using, or mark "other" if you are using your own packaging. If you mark "other," enter the type of packaging (for example, drum, pail, box).

6. Special Handling
If you're shipping dangerous goods, include three copies of a typed or computer-generated Shipper's Declaration for Dangerous Goods. For details, see dangerous goods or call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" to reach the Dangerous Goods/Hazardous Materials Hotline. Restrictions apply for dangerous goods — see the FedEx Express International Terms and Conditions.

This is also where you can choose other special handling options, including Saturday delivery (when available) and Hold at FedEx Location.

7. Payment
Select a payment method and provide the appropriate FedEx account number or credit card number.

  • Include the bill-to party's FedEx account number if it is different from yours.
  • If the recipient or third party fails to pay shipping charges, duties and taxes, the sender is responsible for payment.

8. Internal Billing Information
To help with your records, use this optional area for your internal shipping numbers or codes. We'll print the first 24 characters of this code on your invoice.

9. Required Signature
Sign under "Required Signature," to certify that your shipment does not require a U.S. State Department license or U.S. Drug Enforcement Administration (DEA) export permit.

10. FedEx Courier Receipt
Obtain your courier's signature for letter-of-credit shipments that call for a "courier receipt" as defined by UCP 500 article 29(b).

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Certificate of Origin: a record of where the products you ship were manufactured

Depending on commodity and destination, your export shipments may require a Certificate of Origin. If you are not sure whether one is needed, go to Find International Documents on FedEx® Global Trade Manager or call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services"). You can also complete a Certificate of Origin online using FedEx Ship Manager® at fedex.com, or print a Certificate of Origin (123 Kb PDF) and complete it by hand. FedEx can also prepare a Certificate of Origin for a fee; call 1.866.684.6023 or email us at preparecoo@mail.fedex.com.

Eligible shipments to Mexico and Canada may qualify for preferential tariff treatment on North American-origin commodities if you file a NAFTA Certificate of Origin.

 

When using a Certificate of Origin:

  • One original is required.
  • Eligible shipments to Israel can qualify for preferential tariff treatment on U.S.-origin commodities if you complete a U.S.-Israel Certificate.
  • A Certificate of Origin is frequently required for textiles exported to the European Union.
  • For shipments to Canada valued at less than CAD$1,600, the following statement can be written on the Commercial Invoice in place of the NAFTA Certificate of Origin: "I certify that the goods referenced in this invoice/sales contract originate under the rules of origin specified for these goods in the North American Free Trade Agreement (NAFTA), and that further production or any other operation outside the territories of the parties has not occurred subsequent to production in the territories."
  • The completed Certificate of Origin must be notarized and validated by a chamber of commerce. (The NAFTA Certificate of Origin, for shipments to Canada and Mexico, does not require these steps.)
  • The Certificate of Origin contains much of the same information as the Commercial Invoice. The descriptions and amounts on the two documents must be consistent.

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NAFTA Certificate of Origin: for eligible shipments to Canada and Mexico

Eligible shipments to Mexico and Canada may qualify for preferential tariff treatment on North American-origin commodities if you file a NAFTA Certificate of Origin. If you are not sure whether one is needed, go to Find International Documents on FedEx® Global Trade Manager or call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services"). You can also complete a Certificate of Origin online using FedEx Ship Manager® at fedex.com. FedEx can also prepare a NAFTA Certificate of Origin for a fee; call 1.866.684.6023 or email us at preparecoo@mail.fedex.com.

When using a NAFTA Certificate of Origin:

  • One original is required.
  • For shipments to Canada valued at less than CAD$1,600, the following statement can be written on the Commercial Invoice in place of the NAFTA Certificate of Origin: "I certify that the goods referenced in this invoice/sales contract originate under the rules of origin specified for these goods in the North American Free Trade Agreement (NAFTA), and that further production or any other operation outside the territories of the parties has not occurred subsequent to production in the territories."
  • The Certificate of Origin contains much of the same information as the Commercial Invoice. The descriptions and amounts on the two documents must be consistent.
  • A blanket NAFTA Certificate of Origin is valid for up to 12 months and should be provided to the importer, importer’s broker, or both. This may vary by country, however.

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Commercial Invoice: required for most international shipments

The Commercial Invoice is the official transaction record between an exporter and an importer. In most cases, it’s the form that customs officials use to clear your shipment. If you are not sure whether one is needed, go to Find International Documents on FedEx® Global Trade Manager or call 1.800.GoFedEx 1.800.463.3339 and say "international services." You can also complete a Commercial Invoice online using FedEx Ship Manager® at fedex.com. Or print a Commercial Invoice and complete it by hand: Use either the FedEx Express form (142 Kb PDF) or the form for FedEx International Ground® shipments (137 Kb PDF).

Your own corporate invoice is the preferred format if it contains specific information. FedEx can provide a form you can copy onto your letterhead. For help, go to Find International Documents.

 

FedEx Express: A Commercial Invoice typically is required when you ship nondocument commodities. You must submit one signed original and two copies. For express shipments from the U.S. to Canada, use either the Commercial Invoice or a Canada Customs Invoice.

 

FedEx International Ground: Three copies of the Commercial Invoice are required for each FedEx International Ground shipment. For FedEx International Broker Select® shipments to Canada, you must include contact information for the broker designated to clear the shipment.

 

Here's what to include on your Commercial Invoice:

  • Full name and address — including a contact name, telephone number and fax number — for the shipper, recipient and broker (if applicable).
  • Importer-of-record information, including nonresident importer (NRI) designation if applicable.
  • A FedEx® International Air Waybill number or FedEx Ground tracking ID (list the individual tracking ID for every package in the shipment).
  • Date of exportation.
  • Export references (optional).
  • Country of export and country of ultimate destination.
  • Detailed description of each commodity, including, but not limited to:
    • Packing elements
      • Marks, numbers and symbols under which the commodity is packaged and sold
      • Number of packages
      • Type of packaging
    • Commodity description
      • Full description
        • Grade
        • Composition, construction of product, or both
        • Harmonized System (HS) classification number
        • Country of manufacture
        • Generic or scientific name
      • Units of measure
        • Quantity with appropriate unit of measure
        • Weight with appropriate unit of measure (pounds or kilograms)
      • Value
        • Sale price or fair market value of each item
        • All charges and discounts associated with the transaction (such as packaging, shipping and insurance)
        • Total invoice value
        • Terms of sale (such as Free Carrier [FCA] or Carriage and Insurance Paid To [CIP])
  • Destination control statement required for most U.S. exports: "These commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to United States law is prohibited."
  • Destination control statement for U.S. exports controlled by the U.S. Department of State: "These commodities are authorized by the U.S. government for export only to [country of ultimate destination] for use by [end user]. They may not be transferred, trans-shipped on a noncontinuous voyage, or otherwise be disposed of in any other country, either in their original form or after being incorporated into other end-items, without the prior written approval of the U.S. Department of State."
  • Signature and date. Your Commercial Invoice must also include this statement, known as the Shipper’s Declaration: "I declare all the information contained in this invoice to be true and correct."

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Electronic Export Information (EEI): options for filing government-required EEI

Electronic Export Information (EEI), formerly known as the Shipper's Export Declaration (SED), is used for compiling official U.S. export statistics and to enforce U.S. export laws. By law, EEI filing records must be retained for five years from the date of export.

You have several options for meeting U.S. Foreign Trade Regulations requirements for filing EEI.

  • You can self-file EEI directly to the U.S. Census Bureau's AESDirect website or link to AESDirect during your shipping transaction on FedEx Ship Manager® solutions.
  • Or you can authorize us either electronically or via fax to file EEI on your behalf. A filing fee and certain limitations apply.

Self-filing option. You can self-file by registering with AESDirect, which is a free internet application supported by the U.S. Census Bureau that allows you or your authorized agent to transmit EEI to the Automated Export System (AES), at aesdirect.census.gov.

You can also connect to AESDirect using a FedEx Ship Manager solution with AESWebLink. Based on information you enter during your shipping transaction, the FedEx Ship Manager solution may notify you that EEI is required. If it is, you can connect to the AESDirect website to submit the required information. You will receive an AES proof-of-filing citation — which is an internal transaction number (ITN) — via email to enter in the appropriate field on your FedEx Ship Manager solution's processing screen.

Agent-filing options. Using FedEx Export AgentFile®, you can authorize us either electronically or via fax to file EEI on your behalf. A filing fee and certain limitations apply:

  • Electronic option. Before preparing your shipping label, submit your shipment information via the FedEx Export AgentFile® application on FedEx® Global Trade Manager, which provides exporters with a streamlined EEI filing and shipping label preparation process. Once the AES has approved the EEI record and issued an ITN, it will download directly to your FedEx Ship Manager solution to use in processing your shipment. The application stores your filings, creating a record you can access online anytime within 45 days of its submission. This option is available only for FedEx Express® shipments.
  • Fax option. You can also use the FedEx Export AgentFile manual fax process to authorize FedEx to file EEI on your behalf. Go to EEI Filing Options to download the required forms or call 1.800.GoFedEx 1.800.463.3339, say "international services" and speak with an international shipping representative to request the appropriate EEI Agent Filing packet. Complete and sign the FedEx Export AgentFile form and fax it to 1.866.879.9037. This option is available for FedEx Express shipments, including those that require the FedEx IATA (023) Air Waybill. It cannot be used by forwarders or consolidators, who must file electronically.

When EEI Is Required1

Shipments EEI Requirements
U.S.2 or Puerto Rico shipments B
U.S. or Puerto Rico to foreign countries other than Canada A, B, C
U.S. to Puerto Rico or U.S. Virgin Islands A
U.S. or Puerto Rico to other U.S. territories3 No EEI required
U.S. Virgin Islands to U.S., Puerto Rico or other U.S. territories No EEI required
U.S. Virgin Islands to foreign countries (including Canada) A, B, C
U.S. territories to U.S., Puerto Rico, or other U.S. territories No EEI required
Puerto Rico to U.S. or U.S. Virgin Islands A


A.
When merchandise classified under the same Schedule B commodity number is valued at more than US$2,500 and is sent from the same exporter to the same recipient on the same day.
B. When the shipment contains merchandise of any value that requires an export license or permit; is subject to International Traffic in Arms Regulations (ITAR); is classified as rough diamonds; or is sent for storage in Canada, but ultimately destined for third countries (see 15 CFR, part 30.36). Rough diamonds are classified under Harmonized/Schedule B commodity numbers that begin with 7102.10, 7102.21 and 7102.31.
C. For shipments to a proscribed country regardless of the value or contents.4

The AES proof-of-filing citation or FTR exemption legend must be included when you complete documentation for your shipment. Learn more about filing EEI.

1Go to www.census.gov/foreign-trade/regulations for comprehensive EEI information.
2U.S.: the 50 states, the District of Columbia and U.S. foreign trade zones.
3American Samoa, Baker Island, Northern Mariana Islands, Guam, Howland Islands, Jarvis Island, Johnston Atoll, Kingmen Reef, Midway Islands, Navassa Island, Palmyra Atoll and Wake Island.
4Proscribed countries currently include Cuba, Iran, North Korea, Sudan and Syria, and are subject to change. For the most current list of proscribed countries, refer to Country Group E:1 (EAR 15 CFR 740). FedEx does not currently serve Cuba, Iran, North Korea or Sudan and does not offer service for U.S. export shipments or U.S.-origin goods to Syria.

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FedEx International Ground® package preparation: documentation requirements

Providing complete, accurate documentation helps ensure that your FedEx International Ground shipments to Canada arrive on time. Use the following guidelines to ensure both packages and shipments are prepared correctly.

Each FedEx International Ground package requires:

  • Commercial Invoice. Three copies are required for each FedEx International Ground shipment. For FedEx International Broker Select® shipments, you must include contact information for the broker designated to clear the shipment. For multiple-piece shipments to a single recipient, only one complete set of Commercial Invoices is required.
  • FedEx International Ground barcode label. Use FedEx Ship Manager® at fedex.com or another electronic shipping tool to create a combination barcode and address label. Or use a preprinted FedEx International Ground barcode label plus an address label you create yourself.
  • Blue FedEx International Ground shipment label. This label helps identify packages for special handling and helps keep the packages of a multiple-piece shipment (to a single recipient) together for international clearance. This decreases the chance of a split shipment being held at customs or returned to the shipper. For a multiple-piece shipment, fill in the boxes on the blue FedEx International Ground Shipment label to number the packages that are part of that shipment, for example, package 1 of 3, package 2 of 3 and package 3 of 3.
  • FedEx Ground Customs Document envelope. This is the plastic pouch that holds your set of Commercial Invoices and is affixed to the package or, in the case of a multiple-piece shipment, to the lead package.
  • FedEx Ground Manifest or the FedEx Ground Declared Value Shipment Form. If you process your shipments electronically, print your daily FedEx Ground Manifest. If you use preprinted barcode labels, complete a FedEx Ground Declared Value Shipment Form only if your packages have declared value. Give the manifest or declared value form to your FedEx Ground driver along with your shipments.
  • Completed NAFTA Certificate of Origin. This is required to obtain duty-free status for goods that qualify under the NAFTA Rules of Origin, if applicable.
  • Signed, notarized Certificate of Origin. This may be required if the goods you're shipping originate outside of NAFTA areas.

To order preprinted FedEx International Ground barcode labels, blue FedEx International Ground shipment labels, FedEx Ground Customs Document envelopes and FedEx Ground Pick-Up Records, call 1.800.GoFedEx 1.800.463.3339.

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FedEx Ground barcode label (international)

Providing complete, accurate documentation helps ensure that your FedEx International Ground® shipments to Canada arrive on time. Use the following guidelines to ensure both packages and shipments are prepared correctly.

Each FedEx International Ground package requires either:

  • A combined barcode/address label produced by FedEx electronic shipping tools or third-party parcel-processing equipment, or
  • A preprinted barcode label plus an address label you create yourself. These barcode labels contain your company's shipper number and a unique tracking number for routing your package.

The address label must include the business name of your recipient, plus the street address (with suite or floor number, if any), city, state or province, ZIP or postal code, and destination country, as well as a contact name and complete phone number.

 

Attach a blue international shipment label as well. Number each to indicate how many packages are in your shipment (for example, "1 of 5").

FedEx Ground international shipment label

Three copies of the Commercial Invoice are required for each FedEx International Ground shipment.

All export documents go into the Customs Documents Enclosed pouch and must be attached to your shipment. Keep all international ground packages together for pickup.

You can prepare your shipping labels and Commercial Invoices online using FedEx Ship Manager® at fedex.com. Refer to FedEx Document Preparation Center on FedEx® Global Trade Manager to print blank customs forms or get additional shipping assistance.

If you want to complete your paperwork manually, your FedEx account executive can provide forms preprinted with your address. Or you can have blank forms faxed to you (call 1.800.851.3336).

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FedEx Ground Declared Value Shipment Form: for use with preprinted labels

There's no need to complete a declared value shipment form manually if you prepare your FedEx Ground combined barcode and address label using FedEx Ship Manager® at fedex.com or our other electronic shipping tools, which automatically transmit your package information to us and generate a manifest. If you prefer using manual preprinted barcode labels, complete this form and send it along with each day's shipments only if they have declared value.

  • Enter pickup date and shipper address.
  • Enter your FedEx account number. List the total FedEx Ground® U.S., FedEx International Ground® and FedEx Home Delivery® packages and barcode labels for that day that are being shipped with declared value.
  • Use this form with shipments that have declared value only. Any other extra service information will be captured automatically and does not need to be documented.

For more information on declared value, go to Declared value: our maximum liability for packages.

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FedEx IATA (023) Air Waybill: for FedEx International Premium® and air cargo shipments

Use this air waybill, or the IATA Neutral Air Waybill, for FedEx International Premium®, FedEx International Express Freight® and FedEx International Airport-to-AirportSM shipments.

International Airwaybill Label

1. Air Waybill Number
2. Shipper Information
3. Recipient Information
4. Carrier Information
5. Airport of Departure and Requested Routing
6. Routing and Destination
7. Airport of Destination
8. Requested Flight/Date; CHGS Code
9. Accounting Information
10. Optional Shipping Information
11. Currency
12. WT/VAL (PPD or COLL); Other (PPD or COLL)
13. Declared Value for Carriage/Declared Value for Customs
14. Insurance
15. Handling Information
16. Shipment Information
17. Rate Information
18. Signature of Shipper or His Agent



1. Air Waybill Number
The preprinted FedEx IATA (023) Air Waybill number is located in the top-left corner of the air waybill. Enter the origin-city airport code in the blank space provided.

2. Shipper Information
Enter your shipping information. This includes the address you are shipping from, your name, your FedEx account number, and one or more methods of contact (telephone, telex and/or telefax numbers). If you need a FedEx account number, register for one now.

3. Recipient Information
Enter your recipient's information, including name, address, FedEx account number, and one or more methods of contact (telephone, telex and/or telefax numbers). You can use P.O. box addresses for certain international locations (including Puerto Rico shipments), but you must include a telephone, fax or telex number.

4. Carrier Information
Enter the name and location of your agent, forwarder or broker, and their IATA numeric code (if applicable) and FedEx account number.

5. Airport of Departure and Requested Routing
Enter both the full city name and the three-digit airport code.

6. Routing and Destination
Enter the three-digit destination airport code on the To line, and "FX" (to designate FedEx Express) on the By First Carrier line.

7. Airport of Destination
Include the full name of the destination airport (the three-digit airport code is also required if more than one airport serves the city).

8. Requested Flight/Date; CHGS Code
For FedEx Express use only.

9. Accounting Information
Enter any special accounting information for which no line exists elsewhere on the air waybill, such as a credit card number, third-party account number, CCA number or rate-quote amount.

10. Optional Shipping Information

  • Reference Number. To help with your records, you (or your agent, broker or forwarder) can use this optional area to enter an internal reference number.
  • Product Type. Enter FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport.
  • Service Option. Codes for special controlled shipments include SDL (U.S. State Department License), DEA (U.S. Drug Enforcement Agency), TIB (Temporary Importation Bond), FTL (Foreign Trade Zone), CAR (Carnet) and RLF (Remote Location Filing — requires preapproval).

11. Currency
Provide the three-letter code for the currency of the airport of departure (USD for U.S. exports).

12. WT/VAL (PPD or COLL); Other (PPD or COLL)
Indicate whether weight, valuation and all other charges incurred at the origin are wholly prepaid or wholly collect by placing these amounts in the appropriate boxes. Weight and valuation charges must be paid in the same way (one cannot be prepaid and the other collect).

13. Declared Value for Carriage/Declared Value for Customs
You must provide a Declared Value for Carriage on the air waybill. Enter a specific amount or NVD (no value declared). For Declared Value for Customs, enter the selling price or fair market value — even if not sold or for resale — of your shipment contents. If you’re not declaring a customs value, enter NCV (no commercial value). The Declared Value for Carriage cannot exceed the Declared Value for Customs.

14. Insurance
FedEx does not offer insurance.

15. Handling Information
If your shipment contains dangerous goods, enter the following statement: "Dangerous goods as per attached Shipper’s Declaration." For shipments that must travel on cargo aircraft only, enter "Cargo aircraft only." If you want us to notify a contact upon arrival at the destination, enter "Notify upon arrival" and a complete name, address and phone number.

  • If an agent has elected to report consignment details (including house waybill details) to Customs, the statement "House information transmitted by" or "AGT" must be entered here on the master air waybill followed by the appropriate agent identifier (e.g., ABI filer code or the FIRMS code for the U.S.).
  • If a local transfer at destination is required and known, then the statement "Local transfer at destination to" or "FIRMS" must be entered here followed by the appropriate location identifier (e.g., FIRMS code for the U.S.).

16. Shipment Information

  • Number of Pieces RCP. If your shipment contains more than one piece, enter the total number below the line at the bottom of the column. A piece is an individual box, carton or package, even if contained in a unit load device (ULD).
  • Gross Weight. Enter the gross weight of each piece. If you have more than one entry, enter the total below the line at the bottom of the column.
  • Commodity Item Number. Enter the International Air Transport Association (IATA) description number for the commodity or commodities you’re shipping.
  • Chargeable Weight. Enter the piece’s actual weight or dimensional weight, whichever is greater.
  • Nature and Quantity of Goods. Enter a description of the goods contained in your shipment, such as dimensions, ULD number (and number of pieces within the ULD), and a description of any dangerous goods.
    • Enter a detailed description of the commodities contained in the shipment and their dimensions. The shipper or agent may enter the appropriate harmonized commodity description and coding system number and, if applicable, the country of origin of the goods.
    • If the shipment is unitized, the shipper load and count (SLAC) on each unit must be recorded on a blank line (e.g., 2 SKID 48x48x48 [SLAC 50 pcs@]). The corresponding ULD identification designation must be recorded on the line below.
    • If you’re tendering a consolidated shipment for which the air waybill has one or more associated house waybills, your entry must state "Consolidation as per attached list."
    • If the dimensions and total volume are not available and cannot be included on the air waybill at the time of completion, enter “No dimensions available."
    • If you’re tendering U.S.-origin shipments only, then proof that Electronic Export Information (EEI) was filed with the U.S. Automated Export System (AES) must be shown here in the form of an AES proof-of-filing citation. If there is an exemption from filing EEI, show the U.S. Foreign Trade Regulations (FTR) exemption legend here.
    • Dimensions are not required for cargo tendered intact in authentic prebuilt aircraft containers or pallets.

17. Rate Information
If your shipment contains dangerous goods, enter the following statement: "Dangerous goods as per attached Shipper’s Declaration." For shipments that must travel on cargo aircraft only, enter "Cargo aircraft only." If you want us to notify a contact upon arrival at the destination, enter "Notify upon arrival" and a complete name, address and phone number.

  • Weight Charge/Valuation Charge. Weight and valuation charges must be either wholly prepaid or wholly collect.
  • Tax. Enter any tax imposed by the government or other official authority that is related to the weight and valuation charges.
  • Total Other Charges Due Agent. Enter charges you would like FedEx to collect from the recipient, such as for air waybill preparation.

18. Signature of Shipper or His Agent
Printed, signed or stamped signatures are acceptable. If a broker or agent is tendering the shipment, the broker or agent must record the shipper’s name on the first line and its own signature on the second line.

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