FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Operations During Super Bowl 50

February 2 – 7, 2016

FedEx will be operating in Santa Clara and San Francisco, CA areas during Super Bowl 50 festivities from February 2 to February 7, 2016. Some customers in Santa Clara and San Francisco, CA areas may experience service delays or disruptions during this time because of government security measures in place for Super Bowl 50. We encourage all customers shipping into the area to check with your recipients to understand their locations relative to the security zones. We encourage Santa Clara and San Francisco, CA area customers to track packages on fedex.com or by calling 1-800-GO-FEDEX. Our customer service teams can assist you in locating an alternate delivery location as needed. We have implemented contingency plans and our teams will minimize delays to the fullest extent possible.

Please continue to check FedEx Service Alerts for updates.

Delays can be anticipated in and around government security zones as well as in the following ZIP Codes and locations:

FedEx Express
Santa Clara, CA - 95052, 95054, and 95056
San Francisco, CA - 94102, 94103, 94104, 94105, 94107, 94108, 94111, 94115, 94123, 94129, 94130, 94133, 94138, 94154, and 94158

FedEx Ground
Santa Clara, CA - 95050, 95051, 95052, 95053, 95054, 95055, and 95056

For additional information on local conditions, please visit the following official websites:

 

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after Super Bowl 50.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Super Bowl 50 are not eligible for a refund or credit under the money-back guarantee policy.

 

Operations During Mardi Gras in Alabama, Louisiana, and Mississippi

February 4 – 9, 2016

FedEx anticipates local delays in Alabama, Louisiana, and Mississippi February 4 – 9 because of Mardi Gras 2016 celebrations. As a result of closed roads in Alabama, Louisiana, and Mississippi, unavoidable service delays are anticipated. FedEx is committed to providing service to the best of our ability and will continue to do so in areas that are accessible during this time.

Click here to download additional details on cities, states and ZIP Codes affected.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after Mardi Gras celebrations. Shipments not delivered due to road closures and local restrictions will be secured in one of our facilities. Delivery will be attempted when roads have reopened and local restrictions have been lifted.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Mardi Gras 2016 celebrations are not eligible for a refund or credit under the money-back guarantee policy.