FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Hurricane Maria

Last updated: September 23, 2017

FedEx is closely monitoring Hurricane Maria. Our contingency plans are in place and, as always, our priorities are the safety and well-being of our team members and minimizing the effects of potential storms on service. FedEx will be prepared to provide service to the best of our ability in areas affected by the storm and as local conditions allow.

Click here to download affected cities, states and ZIP Codes.

 

Earthquake in Mexico

Last updated: September 23, 2017

FedEx is closely monitoring the impacts of the earthquake in Mexico. Our contingency plans are in place and, as always, our priorities are the safety and well-being of our team members. FedEx is prepared to provide service to the best of our ability in areas affected by the earthquake and as local conditions allow.

 

Post-Tropical Cyclone Jose

Last updated: September 23, 2017

FedEx is closely monitoring Post-Tropical Cyclone Jose. Our contingency plans are in place and, as always, our priorities are the safety and well-being of our team members and minimizing the effects of potential storms on service. FedEx will be prepared to provide service to the best of our ability in areas affected by the storm and as local conditions allow.

 

Impacts of Hurricanes Irma and Harvey

Last updated: September 23, 2017

The impacts of Hurricanes Irma and Harvey continue to cause hazardous conditions in the south central and southeastern regions of the U.S. Our top priority is the safety and well-being of our team members. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments in the south central and southeastern regions of the U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed.

Click here to download affected cities, states and ZIP Codes.

Up to date information on weather advisories can be found at the National Weather Service.

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries.

Note that potential service disruptions may not affect all FedEx operations the same. This may result in different levels of impact as well as cities, states, territories or postal codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the disruption(s) are not eligible for a refund or credit under the money-back guarantee policy.