| Service Days |
Monday–Friday; some Saturday service available. |
| Service Area |
Available throughout the U.S. and for certain international shipments. |
| Special Instructions |
FedEx location addresses are available on our drop-off locator. Packages will be held for pickup at the designated FedEx Office Print & Ship CenterSM, FedEx World Service Center® or FedEx OfficeSM Ship Center. A government-issued photo ID is required when picking up a shipment. |
| Special Fees |
This service is free. |
| Availability |
Hold at FedEx Location is available with the following shipping services:
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| How to Use |
Within the U.S., when a recipient wishes to pick up a package rather than have it delivered, the sender must select Hold at FedEx Location on shipment documentation and enter the address of the FedEx location where the package is to be held. If you include the recipient's telephone number, we'll try to contact the recipient after the package arrives at our facility. For location addresses and hours, check our drop-off locator or call 1.800.GoFedEx 1.800.463.3339 and say "find FedEx locations."
Internationally, this service is available at select locations; please call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 and say "international services" for details. To request it, select Hold at FedEx Location on shipment documentation and enter the recipient street address and phone number, plus the location code, which we can provide when you call us at 1.800.GoFedEx 1.800.463.3339 and say "international services." Shipments not picked up by the recipient within five business days at the destination location will be considered undeliverable. |
| Additional Information |
FedEx Priority Overnight and FedEx 1Day Freight shipments normally are available for pickup by 9 a.m. (Monday–Friday) the next business day after shipment at most FedEx locations. FedEx Standard Overnight shipments normally are available for pickup by noon the next business day. FedEx 2Day, FedEx Express Saver, FedEx 2Day Freight and FedEx 3Day Freight shipments normally are available by noon (Monday–Friday) on the scheduled day of delivery at most FedEx locations. (This service is not available for FedEx SameDay® or FedEx First Overnight®.) Please call 1.800.GoFedEx 1.800.463.3339 for Hold at FedEx Location times in Alaska and Hawaii.
FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day Hold at FedEx Location shipments not picked up within five business days from the date of shipment will be considered undeliverable. If a FedEx Express® Freight "hold" shipment is not picked up, we will attempt to contact the recipient. After three attempts to notify the recipient or shipper, or five business days after the initial notification, whichever occurs first, or if the recipient refuses a freight shipment and delivery cannot be completed, the shipment will be considered undeliverable. |
