Return services: tags

FedEx ExpressTag^®: schedule express return pickups

Service Details

Service Description	You arrange for us to create and deliver return shipping labels to your customer and collect the item for return. You schedule the pickup: the same day or the next business day, Monday through Friday. Your customer simply needs to have the package ready for pickup when the FedEx Express courier arrives. A shipping label and customer receipt will be printed on-site. We make one pickup attempt as part of this service.
Delivery Area	Available for FedEx Priority Overnight®, FedEx Standard Overnight® and FedEx 2Day® deliveries in the majority of cities throughout all 50 states. Coverage is limited in remote areas. We can pick up from both commercial and residential locations.
Instructions	Schedule a FedEx ExpressTag online using FedEx Ship Manager® at fedex.com. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive.
Exceptions	FedEx SameDay®, FedEx First Overnight®, FedEx Express Saver® and FedEx Express® Freight services are not available. FedEx ExpressTag labels are not available through FedEx Ship Manager® Software and FedEx Ship Manager® Server. Dangerous goods, hazardous materials and dry ice cannot be shipped.
Special Fees	A $4 per-package service fee will apply.
Additional Information	Additional service options available include Saturday delivery and Hold at FedEx Location. FedEx ExpressTag labels are available through the following electronic shipping tools: FedEx Ship Manager® at fedex.com (including for Shipping Administration users), FedEx Ship Manager® API (including ESDS and XML) and FedEx Ship Manager® Direct. The maximum declared value is $50,000, payable upon loss or visible damage noted at time of delivery. Concealed damage is not covered.

FedEx Ground^® Call Tag: schedule ground return pickups

Service Details

Service Description	We create and deliver a return shipping label to your customer, and collect the item for return. Your customer simply needs to have the package ready for pickup when the FedEx Ground driver arrives. You can schedule a pickup for the next business day and up to 10 business days in advance. Business days are Monday through Friday for commercial pickups; Tuesday through Saturday for residential pickups. We make three pickup attempts as part of the service.
Delivery Area	Available for FedEx Ground® deliveries throughout all 50 states and intra-Canada (no transborder service to or from Canada).
Instructions	Schedule a FedEx Ground Call Tag online using FedEx Ship Manager® at fedex.com. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive. You can also schedule a FedEx Ground Call Tag by selecting Schedule a Pickup from the Ship tab, then selecting FedEx Ground Call Tag. Or call 1.800.GoFedEx 1.800.463.3339 and say "schedule a pickup."
Exceptions	Dangerous goods, hazardous materials and dry ice cannot be shipped. The FedEx Ground Call Tag is not available through FedEx Ship Manager® Server.
Special Fees	$6 per package (commercial pickup requested via electronic shipping solutions or by selecting Schedule a Pickup from the Track tab). $7 per package (commercial pickup requested via FedEx Customer Service). $7 per package (residential pickup).
Additional Information	Additional service options available include residential pickup. The FedEx Ground Call Tag is available through FedEx Ship Manager® at fedex.com (including for Shipping Administration users), FedEx Ship Manager® API (including ESDS and XML), FedEx Ship Manager® Software, FedEx Customer Service (call 1.800.GoFedEx 1.800.463.3339 and say "schedule a pickup") or by selecting Schedule a Pickup from the Ship tab, then selecting FedEx Ground Call Tag. The maximum declared value is $25,000.

Return services: labels

FedEx Print Return Label: create, print and provide to customers

Service Details

Service Description	Use FedEx Ship Manager® to create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location. The FedEx Print Return Label also gives you flexibility — no charges are assessed until the label is used. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments.
Delivery Area	Available for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day®, FedEx Ground®, FedEx Home Delivery®, FedEx 2Day® Freight and FedEx 3Day® Freight shipments throughout all 50 states.
Instructions	Ship online using FedEx Ship Manager® at fedex.com. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive.
Exceptions	FedEx SameDay®, FedEx Express Saver® and FedEx 1Day® Freight services are not available. FedEx Express® Freight services are not available through FedEx Ship Manager at fedex.com. Dangerous goods (except dry ice) and hazardous materials cannot be shipped.
Special Fees	A $0.50 per-package service fee will apply after the label has been used. A $4 fee may apply for FedEx Express courier pickup if the shipper does not have regular scheduled pickup.
Additional Information	Additional service options available include Saturday pickup and delivery, dry-ice service, and Hold at FedEx Location. The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager® at fedex.com (including for Shipping Administration users), FedEx Ship Manager® Software, FedEx Ship Manager® API (including ESDS and XML), FedEx Ship Manager® Direct and FedEx Ship Manager® Server. The maximum declared value is $1,000 for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight® and FedEx 2Day®; $50,000 for FedEx 2Day® Freight and FedEx 3Day® Freight; and $100 for FedEx Ground® and FedEx Home Delivery®, payable upon loss or visible damage noted at time of delivery. Concealed damage is not covered.

FedEx E-Mail Return Label: create and provide electronically to customers

Service Details

Service Description	The customer receives an e-mail with a link to the label, prints the label and applies it to the package, then calls for pickup or drops the package off at the nearest FedEx drop-off location. For your customer’s convenience, the e-mail also includes links for scheduling a pickup and finding drop-off locations in the area. The FedEx E-Mail Return Label also gives you flexibility — you decide how much time your customer has to print the label, and no charges are assessed until the label is used. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments.
Delivery Area	Available for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day®, FedEx Ground®, FedEx Home Delivery®, FedEx 2Day® Freight and FedEx 3Day® Freight shipments throughout all 50 states.
Instructions	Ship online using FedEx Ship Manager® at fedex.com. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive.
Exceptions	FedEx SameDay®, FedEx Express Saver® and FedEx 1Day® Freight services are not available. FedEx Express® Freight services are not available through FedEx Ship Manager at fedex.com. Dangerous goods (except dry ice) and hazardous materials cannot be shipped.
Special Fees	A $1 per-package service fee will apply after the label has been used. A $4 fee may apply for FedEx Express courier pickup if the shipper does not have regular scheduled pickup.
Additional Information	Additional service options available include Saturday pickup and delivery, dry-ice service, and Hold at FedEx Location. The FedEx E-Mail Return Label is available through the following electronic shipping tools: FedEx Ship Manager® at fedex.com (including for Shipping Administration users), FedEx Ship Manager® Software, FedEx Ship Manager® API (including ESDS and XML), FedEx Ship Manager® Direct and FedEx Ship Manager® Server. The maximum declared value is $1,000 for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight® and FedEx 2Day®; $50,000 for FedEx 2Day® Freight and FedEx 3Day® Freight; and $100 for FedEx Ground® and FedEx Home Delivery®, payable upon loss or visible damage noted at time of delivery. Concealed damage is not covered.

FedEx Express^® Billable Stamps: preprinted labels

Service Details

Service Description	These preprinted labels are an easy way to manage your returns and other inbound FedEx Express® shipments. They’re trackable, time- and cost-effective solutions that enable you to choose a FedEx® delivery service in advance. FedEx Express Billable Stamps take the place of airbills. No charges are assessed until the stamp is used. The recipient’s information is preprinted on the stamp, and shipment weight is determined by the FedEx courier at the time of pickup.
Delivery Area	Available for FedEx Priority Overnight®, FedEx Standard Overnight® and FedEx 2Day® delivery throughout the U.S. Saturday delivery is also available.
Instructions	To order, download our online order form. If you have any questions, please download FedEx Express Billable Stamps FAQs. Minimum order is 50 billable stamps. You must specify a FedEx Express delivery service to be printed on the stamp. You must have a valid FedEx account number to order billable stamps.
Exceptions	FedEx SameDay®, FedEx First Overnight®, FedEx Express Saver® and FedEx Express® Freight services are not available. Dangerous goods and hazardous materials cannot be shipped.
Special Fees	A $4 fee may apply for courier pickup if the shipper does not have regular scheduled FedEx pickup.
Additional Information	Additional service options available include Hold at FedEx Location (available Monday–Friday only).

FedEx Express^® Prepaid Stamps: prepaid labels

Service Details

Service Description	These prepaid shipping labels for FedEx Express® shipments allow you to allocate shipping costs — and specify a FedEx® delivery service — upfront. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. FedEx reserves the right to bill an additional amount for packages that exceed standard acceptance limits or require special handling.
Delivery Area	Available for FedEx Priority Overnight®, FedEx Standard Overnight® and FedEx 2Day® delivery throughout the contiguous U.S.
Instructions	To order, download our online order form. If you have questions, please download FedEx Express Prepaid Stamps FAQs. Minimum order is 25 prepaid stamps. You must specify a shipment weight and FedEx Express delivery service. You must have a valid FedEx account number to order prepaid stamps.
Exceptions	FedEx SameDay®, FedEx First Overnight®, FedEx Express Saver® and FedEx Express® Freight services are not available. Dangerous goods and hazardous materials cannot be shipped.
Special Fees	A $4 fee may apply for courier pickup if the shipper does not have regular scheduled FedEx pickup.
Additional Information	Additional service options available include Hold at FedEx Location (available Monday–Friday only).

FedEx Ground^® Package Returns Program (PRP): preprinted labels

Service Details

Service Description	FedEx Ground PRP simplifies package returns from your customers who have a high volume of returns in the U.S. and Canada, such as vendors returning seasonal merchandise. You provide a preprinted return label to your customer, who can apply it as needed. No pickup fee applies for the FedEx Ground Package Returns Program.
Delivery Area	Available for FedEx Ground® delivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation).
Instructions	Contact your FedEx account executive to set up an account. Next-business-day pickups can be scheduled up to 11 p.m. EST.
Exceptions	FedEx Ground PRP is not available through FedEx Ship Manager® at fedex.com or other FedEx Ship Manager® solutions.
How to Use	Schedule a FedEx Ground PRP return pickup at a commercial location in one of three ways: Go online to FedEx Ground Return Package Pickup. Call 1.888.777.6040. Call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 and say "schedule a pickup." Residential customers must drop off returns at a staffed FedEx drop-off location.

Return services: FedEx Return System

FedEx Return System: returns at FedEx shipping locations

FedEx Return System makes it easier for your customers to make merchandise returns, while providing you with a streamlined return process that can help differentiate your business, through enhanced efficiency, visibility and customer service.

Customers can simply drop off merchandise at select FedEx shipping locations. You authorize the return by issuing a Return Material Authorization (RMA) number, or you can integrate with FedEx Return System and the transaction will be completely paperless for your customer. All the customer needs to tender the return shipment is their name. You focus on your customers, while we deliver merchandise-return expertise.

• Ideal for customer-direct retailers.
• Our network of staffed FedEx locations makes the return process easy for your customers.
• A face-to-face return experience coupled with receipt confirmation increases customer satisfaction.
• A merchant-accessible visibility tool enables you to generate reports and track returns inbound to your processing center or warehouse.
• Available throughout all 50 states.
• Contact your FedEx account executive for details.

Dangerous goods (FedEx Express)

Hidden and undeclared dangerous goods: requirements

FedEx Express is a world leader in the transport of dangerous goods and has specialists on staff to assist with dangerous goods questions. The first step is for you to identify whether your shipment contains dangerous goods. This category includes aerosol sprays, airbags, ammunition, butane, car batteries, cologne, dry ice, fireworks, gasoline, jet fuel, lighters, lithium batteries, matches, nail polish, nail polish remover, nitrogen-refrigerated liquid, paint, perfume, solvents, some chemicals, and more.

Shipments with dangerous goods must be tendered to FedEx Express in accordance with current International Air Transport Association (IATA) regulations for air transport and the FedEx Express Terms and Conditions. This is required regardless of the routing and whether the shipment ends up physically moving by air transportation, ground transportation, or a combination of these.

If you are unsure whether your commodity meets the critieria for dangerous goods or which dangerous goods identification and classification applies to your shipment, contact the U.S. Department of Transportation at 1.800.467.4922. If you have further questions on shipment preparation, call our Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 (say "dangerous goods"). Learn more about shipping hazardous materials via FedEx Ground.

Shipping Information

Within the U.S., accessible dangerous goods may be shipped using only FedEx Priority Overnight^® or FedEx 1Day^® Freight. Inaccessible dangerous goods may be shipped using FedEx Priority Overnight^®, FedEx Standard Overnight^®, FedEx 2Day^®, FedEx Express Saver^®, FedEx 1Day^® Freight, FedEx 2Day^® Freight and FedEx 3Day^® Freight.

Internationally, accessible dangerous goods may be shipped only by FedEx International Priority^®, FedEx International Priority^® Freight, FedEx International Premium^® or FedEx International Express Freight^® (IXF). Inaccessible dangerous goods may be shipped by FedEx International Priority^®, FedEx International Economy^® (to Canada and Puerto Rico only), FedEx International Priority^® Freight, FedEx International Premium^®, FedEx International Priority DirectDistribution^®, FedEx International Priority DirectDistribution^® Freight, FedEx International Airport-to-Airport^SM (ATA) and IXF. (Call FedEx Express Freight Services at 1.800.332.0807 before you ship via ATA or IXF.)

If you use paper air waybills rather than an electronic shipping solution to process dangerous goods shipments to international locations, you cannot use the standard FedEx^® International Air Waybill:

• If you're shipping via FedEx International Priority, FedEx International Economy, FedEx International Priority DirectDistribution, FedEx International Priority Freight or FedEx International Priority DirectDistribution Freight, you must use the FedEx^® Expanded Service International Air Waybill.
• If you're shipping via FedEx International Premium, IXF or ATA, you must use either the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.

Dangerous goods service is not available for FedEx SameDay^®, FedEx First Overnight^® (except for dry ice), FedEx^® International Next Flight, FedEx International First^® (except for dry ice) or when using a FedEx stamp. FedEx stamps can be used for dangerous goods that do not receive a dangerous goods handling code or surcharge (see Special Handling Fees, "Dangerous goods that are not assessed a surcharge").

A special handling fee applies. However, there are some dangerous goods we do not surcharge: dangerous goods in Excepted Quantities (IATA 2.7); excepted package radioactive materials (IATA 10.5.8); small quantities under 49 CFR 173.4 (U.S. and Puerto Rico shipments only); Biological Substance, Category B, UN 3373; and shipments containing primary (non-rechargeable) lithium batteries and cells that are prepared under IATA Part 1 of Packing Instruction 968 and that require the FedEx Express Part 1 label (UN 3090).

FedEx is not required to add dry ice to packages. If you have a dry-ice shipment prepared according to IATA regulations, you do not need a Shipper's Declaration. However, you must check the Dry Ice block and enter the dry-ice information on the airbill, air waybill or electonic shipping device. Where dry ice is tendered as a refrigerant with dangerous goods that require a declaration, the Dangerous Goods block and the Dry Ice block on the airbill or air waybill must be checked, and the dry-ice information completed. All dry-ice shipments require package marking and labeling. Call our hotline for assistance: 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods."

FedEx Express prohibits the expediting of dangerous goods, except for shipments in which dry ice or IATA Part 1 lithium batteries are the only dangerous goods in the shipment.

The following dangerous goods may be shipped within the U.S. and Puerto Rico in accordance with the current edition of Title 49 Code of Federal Regulations (49 CFR), which applies to air transportation:

• Magnetized material
• Toxics in exemption packaging
• ORM-D (Shipper's Declaration for Dangerous Goods required)
• Small quantities under section 49 CFR 173.4
• Some U.S. Department of Transportation (DOT) exemptions that have been approved for air transportation

Effective Jan. 1, 2007, FedEx Express no longer transports Division 1.3 explosives. Division 1.3 explosives are prohibited for all FedEx Express^® services.

Infectious substances affecting humans (UN 2814) and infectious substances affecting animals (UN 2900) are considered dangerous goods. NOTE: Regulated infectious substances must not be shipped in the FedEx^® Clinical Pak. IATA regulations apply. Noninfectious blood and urine must meet FedEx standards. In addition, Biological Substance, Category B, must meet the packing and marking standards in IATA Packing Instruction 650. A new FedEx^® UN 3373 Pak is now available. For additional information on FedEx standards for UN 3373 Biological Substance, Category B, download our How to Pack brochure (2.36 Mb PDF), which has guidelines on shipping blood; urine; and Biological Substance, Category B.

Shippers must also comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products regardless of whether they are infectious. Blood; urine; and Biological Substance, Category B (UN 3373), shipments may not be deposited in a FedEx Express^® Drop Box. For information, call our hotline: 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods."

Dry Shippers/Dry Dewars meeting the note in IATA Packing Instruction 202 must have an indication on the outer package that the shipment is not restricted or nonhazardous and is a Dry Shipper or Dry Dewar.

Within the U.S., Highway Route Controlled Quantity or Fissile Class III radioactive materials will not be accepted for carriage without advance arrangements. Call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" for details.

In Alaska, dangerous goods are acceptable in many communities¹ in our primary service area. Dangerous goods may be shipped to and from Hawaii with some restrictions. No dry ice or dangerous goods are allowed to ZIP code 96742, Kalaupapa on Molokai.

Internationally, Class 7 radioactives are accepted only between specified locations in the U.S., United Kingdom, Canada, the Caribbean and France (preapproval required). Call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" for information. Class 7 substances will not be accepted outside the U.S. without preapproval. Class 1.4 explosives are acceptable as FedEx Express shipments to Canada, France, Germany, Japan, United Arab Emirates and the United Kingdom. NOTE: United Arab Emirates allows only Class 1.4 explosives to be shipped via Hold at FedEx Location service to the FedEx Express facility in Dubai.

For dangerous goods shipments picked up on Saturday and destined for any European city, one day will be added to the delivery commitment. Hold at FedEx Location service for dangerous goods shipments is available only at certain FedEx locations in Europe, Canada and Japan. Call our hotline for details. To confirm commodity acceptability, call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services").

¹Anchorage, Anchor Point, Big Lake, Birchwood, Chugiak, Clam Gulch, Cooper Landing, Eagle River, Eileson, Elmendorf, Ester, Fairbanks, Ft. Richardson, Ft. Wainwright, Girdwood, Homer, Houston, Indian, Kasilof, Kenai, Kodiak, Moose Pass, Ninilchik, North Pole, Palmer, Peters Creek, Seward, Soldotna, Sterling, Talkeetna, Trapper Creek, Wasilla and Willow.

Shipper's Responsibility

As the shipper, you are responsible to identify, classify, package, mark, label and complete documentation for dangerous goods according to all national and international governmental regulations. Failure to do so could create dangerous conditions on the aircraft and result in the shipper being subject to governmental fines and penalties under applicable laws. In addition, FedEx can accept Shipper's Declarations for Dangerous Goods only in typed or computer-generated formats, not hand-written (certain exceptions apply). See sample Shipper's Declaration forms for additional information.

Effective Jan. 19, 2008, FedEx^® electronic shipping solutions can accept different designations of dangerous goods for individual packages within a multiple-package shipment in the U.S. You must label each package appropriately and provide dangerous goods documentation for the entire shipment.

Ground vs. Air Regulations

Some items may not be regulated as dangerous goods if they travel by ground, but are regulated by IATA if they are offered for transportation via FedEx Express^® services. One common example is:

• Dry ice (carbon dioxide solid), UN 1845

If you receive a package with an ORM-D marking but it has no dangerous goods paperwork, it may be that it was shipped via a ground carrier. However, if you then tender that ORM-D shipment to FedEx Express, you must complete the appropriate dangerous-goods paperwork following air regulations. This will include completing the Shipper's Declaration for Dangerous Goods, changing the marking to ORM-D-AIR (in a rectangle), and meeting all other air packaging and marking requirements. FedEx Express provides a special ORM-D-AIR label free of charge. Call 1.800.GoFedEx 1.800.463.3339 to order.

Service Description

• Packaging
  Dangerous goods cannot be shipped in FedEx Express packaging, except UN 3373, Biological Substance, Category B, which may be shipped in the FedEx UN 3373 Pak, and IATA Part 1 lithium batteries, which may be shipped in FedEx boxes and tubes.
• Drop-Off Locations
  Many FedEx drop-off locations cannot accept dangerous goods.
• Limitations
  There are limitations for dangerous goods shipments to Alaska, Hawaii and many international destinations. For international shipments call 1.800.GoFedEx 1.800.463.3339 (say "international services") to check commodity acceptability. Please identify the destination city and country and the hazard-class name (corrosives, toxics, and so on) when you call.
• Marking Airbills
  Always mark Yes or No on airbills and air waybills to indicate whether you're offering dangerous goods.
• International
  Use the FedEx Expanded Service International Air Waybill to ship dangerous goods internationally when using a paper air waybill.
• Shipper Training
  The federal government requires every dangerous goods shipper to have job-specific dangerous goods training before tendering a dangerous goods shipment to FedEx or another air carrier. FedEx sponsors a number of seminars for which you can register online.
• Classifying Your Shipment
  If you are not sure whether your commodity meets the definition of a dangerous good, contact the U.S. Department of Transportation (DOT) at 1.800.467.4922.

Dangerous Goods Hotline

Call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" to reach the Dangerous Goods/Hazardous Materials Hotline if you have questions, or call FedEx Express International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services") for commodity acceptability to international destinations.

Special handling fees

There are special handling fees that apply to shipments containing dangerous goods. Surcharges are based on classification and type of special handling required, including whether the items need to be accessible during shipment.

Applicable surcharges: 

1. FedEx Express Package Services Surcharge — U.S.
2. FedEx Express Freight Services Surcharge — U.S.
3. FedEx Express International Services Surcharge

Dangerous goods that are not assessed a surcharge

FedEx Express dangerous goods surcharges are not applied to five types of dangerous goods:

1. Dangerous goods in Excepted Quantities (IATA 2.7)
2. Excepted package radioactive materials (IATA 10.5.8)
3. Small quantities under section 49 CFR 173.4
4. Biological Substance, Category B (UN 3373)
5. Shipments containing IATA Part 1 lithium batteries.

Dangerous Goods via FedEx Express^® Package Services — U.S.

Accessible Dangerous Goods Shipments 

• Contain items that must be accessible during transit.
• May be shipped using only FedEx Priority Overnight^® service.

Accessible Dangerous Goods Shipments

A special handling fee of $65 per package will be assessed.
Class	1	Explosives	$65
Class	2	Gases:	$65
	2.1	Flammable Gas	$65
	2.2	Non-flammable Gas With a "Cargo Aircraft Only" Label	$65
	3	Flammable Liquid	$65
Class	4	Flammable Solid, Spontaneously Combustible, Dangerous When Wet	$65
Class	5	Oxidizer and Organic Peroxide	$65
Class	8	Corrosive Material	$65

Inaccessible Dangerous Goods Shipments

• May be shipped via most FedEx Express U.S. services.
• Only dry ice is acceptable for shipping via FedEx First Overnight^®.
• Dangerous goods are not acceptable for shipment via FedEx SameDay^®.
  
  

Inaccessible Dangerous Goods Shipments

A special handling fee of $32.50 will be assessed per package.
Class	2	Gases:
	2.2	Non-flammable Gas Without a "Cargo Aircraft Only" Label	$32.50
Class	6
	6.1	Toxic	$32.50
	6.2	Infectious Substances	$32.50
Class	7	Radioactive Material	$32.50
Class	9	ORM-D and All Class 9	$32.50

Shipments Containing Dry Ice

• A special handling fee of $5 per package will be assessed.
• If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.

Dangerous Goods via FedEx Express^® Freight Services — U.S. 

Accessible Dangerous Goods Shipments

• Contain items that must be accessible during transit.
• May be shipped using only FedEx 1Day^® Freight service.

Accessible Dangerous Goods Shipments

Special handling fees will be assessed per shipment at the greater of $70 or $0.55 per pound.
Class	1	Explosives	Greater of $70 or $0.55 per lb.
Class	2	Gases:
	2.1	Flammable Gas	Greater of $70 or $0.55 per lb.
	2.2	Non-flammable Gas With a "Cargo Aircraft Only" Label	Greater of $70 or $0.55 per lb.
Class	3	Flammable Liquid	Greater of $70 or $0.55 per lb.
Class	4	Flammable Solid, Spontaneously Combustible, Dangerous When Wet	Greater of $70 or $0.55 per lb.
Class	5	Oxidizer and Organic Peroxide	Greater of $70 or $0.55 per lb.
Class	8	Corrosive Material	Greater of $70 or $0.55 per lb.

Inaccessible Dangerous Goods Shipments

• May be shipped via FedEx 1Day^® Freight, FedEx 2Day^® Freight and FedEx 3Day^® Freight.
  
  

Inaccessible Dangerous Goods Shipments

Special handling fees will be assessed per shipment at the greater of $32.50 or $0.22 per pound.
Class	2	Gases:
	2.2	Non-flammable Gas Without a "Cargo Aircraft Only" Label	Greater of $32.50 or $0.22 per lb.
Class	6
	6.1	Toxic	Greater of $32.50 or $0.22 per lb.
	6.2	Infectious Substances	Greater of $32.50 or $0.22 per lb.
Class	7	Radioactive Material	Greater of $32.50 or $0.22 per lb.
Class	9	ORM-D and All Class 9	Greater of $32.50 or $0.22 per lb.

Dangerous Goods via FedEx Express International Services

Accessible Dangerous Goods Shipments

• Contain items that must be accessible during transit.
• May be shipped using only FedEx International Priority^®, FedEx International Priority^® Freight or FedEx International Premium^® services.
• Dangerous goods are not acceptable to all international locations. Call 1.800.GoFedEx 1.800.463.3339 and say "international services" for details and assistance.

Accessible Dangerous Goods Shipments

These special handling fees will be assessed at the greater of $100 or $0.55 per pound for each shipment.
Class	1	Explosives	Greater of $100 or $0.55 per lb.
Class	2	Gases:
	2.1	Flammable Gas	Greater of $100 or $0.55 per lb.
	2.2	Non-flammable Gas With a "Cargo Aircraft Only" Label	Greater of $100 or $0.55 per lb.
Class	3	Flammable Liquid	Greater of $100 or $0.55 per lb.
Class	4	Flammable Solid, Spontaneously Combustible, Dangerous When Wet	Greater of $100 or $0.55 per lb.
Class	5	Oxidizer and Organic Peroxide	Greater of $100 or $0.55 per lb.
Class	8	Corrosive Material	Greater of $100 or $0.55 per lb.

Inaccessible Dangerous Goods Shipments

• May be shipped via most FedEx^® international services.
• Dangerous goods are not acceptable to all international locations. Call 1.800.GoFedEx 1.800.463.3339 and say "international services" for details and assistance.
• ORM-D may be shipped from the U.S. to Puerto Rico only.

Inaccessible Dangerous Goods Shipments

Special handling fees will be assessed at the greater of $50 or $0.28 per pound for each shipment.
Class	2	Gases:
	2.2	Non-flammable Gas Without a "Cargo Aircraft Only" Label	Greater of $50 or $0.28 per lb.
Class	6
	6.1	Toxic	Greater of $50 or $0.28 per lb.
	6.2	Infectious Substances	Greater of $50 or $0.28 per lb.
Class	7	Radioactive Material	Greater of $50 or $0.28 per lb.
Class	9	ORM-D and All Class 9	Greater of $50 or $0.28 per lb.

Shipments Containing Dry Ice

• A special handling fee of $5 per shipment will be assessed ($5 per package for shipments to or from Puerto Rico).
• If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.

Dangerous Goods via FedEx International Express Freight^® (IXF) and FedEx International Airport-To-Airport^SM (ATA) Services

There are different fees and limitations for shipping dangerous goods using IXF and ATA. Please call FedEx Express Freight Services at 1.800.332.0807 for more information.

Regulatory updates: recent changes to IATA regulations

If you ship dangerous goods, you should know about some of the changes to the International Air Transport Association (IATA) Dangerous Goods regulations. Though this summary presents some of the major changes, it's not comprehensive, so you should consult appropriate available channels to stay informed about all regulatory changes. Shippers may obtain additional information and assistance at the following locations:

• The FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 (say "dangerous goods").
• The IATA Web site (www.iata.org/whatwedo/cargo/dangerous_goods) where you will find many updates, including amendments to the 2009 50th edition of the IATA Dangerous Goods Manual.

Disclaimer: The following update is for customer information only. It is not intended as a training source, recurrent or otherwise. FedEx Express does not warrant the accuracy of this information and accepts no liability for this information, or for future regulatory amendments that may affect any of the information provided herein or any damages resulting from the use or misuse of this information.

FedEx Express IATA Variations

For certain types of dangerous goods, our packaging and shipping requirements go beyond those applied by IATA. Check the list of FedEx Express IATA Variations for more information.

• 2009 FedEx Express IATA Variations (21 Kb PDF), effective Jan. 1, 2009
• 2010 FedEx Express IATA Variations (26.1 Kb PDF), effective Jan. 1, 2010

Hazardous Materials Certificate of Registration

View our FedEx Express Hazardous Materials Certificate of Registration (4.83 Kb PDF), which lists our registration number and the date it was issued.

Effective Jan. 1, 2010

FedEx Express will no longer accept shipments offered and marked under the Code of Federal Regulations (CFR) Title 49 prepared under section 173.4, Small Quantity Exceptions. These items must be offered and marked per the International Air Transport Association (IATA) Dangerous Goods Regulations section 2.7.2.2, Dangerous Goods Permitted in Excepted Quantities.

Effective Oct. 1, 2009

There are new packaging requirements for:

• UN 1070: Nitrous oxide
• UN 1072: Oxygen compressed
• UN 2451: Nitrogen trifluoride
• UN 3156: Compressed gas, oxidizing, n.o.s.
• UN 3157: Liquefied gas, oxidizing, n.o.s.
• UN 3356: Oxygen generator, chemical

For more information, please contact the Pipeline and Hazardous Materials Safety Administration (PHMSA) Hazardous Materials Information Center at 1.800.467.4922 or 1.202.366.4488. Reference HM-224B.

Effective Jan. 1, 2009 (permitted Jan. 1, 2007)

Excepted Quantity Mark

A new Excepted Quantity mark will be required. See IATA figure 2.7.B on page 21 of the 50th edition. The mark may appear in label form.

Limited Quantity Marking Requirement

There is a new permissible marking for limited-quantity shipments. Please review section 7.1.5.1 (a) in the 2009 IATA Dangerous Goods Manual for further information.


Effective Jan. 1, 2009

Lithium Battery Label Requirements

A new lithium battery label shown on figure 7.4.I in the 2009 IATA Dangerous Goods Manual, page 576, is now required. See the appropriate lithium battery packing instruction for label application requirements.

Environmentally Hazardous Substances

There are new requirements for Environmentally Hazardous Substances. See section 7.1.6.3 on page 555 in the 2009 IATA Dangerous Goods Manual. In addition, see a new marking requirement in figure 7.1.A on page 556.


Effective Jan. 1, 2011 (permitted Jan. 1, 2007)

Organic Peroxide Label

There is a new design for the Organic Peroxide label class 5.2. You may continue to use the old label design through 2010. Please see section 7.3.13 in the 2009 IATA Dangerous Goods Manual.


Effective Jan. 1, 2011

Changes to Packing Instructions

The ICAO/IATA packing instructions are being reformatted. See appendix H on page 819 in the 2009 IATA Dangerous Goods Manual.


Effective Jan. 1, 2013 (permitted Jan. 1, 2009)

Cargo Aircraft Only Label

A new Cargo Aircraft Only label will be required. See figures 7.4.B and C on page 573 in the 2009 IATA Dangerous Goods Manual.


Effective Jan. 1, 2007

Description of Package

You must show the type of packaging, not just the UN specification code, on the Shipper’s Declaration (for example, "Fiberboard box," not just "4G").

Diagnostic and Clinical Specimen Shipments

Patient specimens for which there is minimal likelihood that pathogens are present are not subject to these regulations if the specimen is packed in packaging that will prevent any leakage and that is marked with the words “Exempt human specimen” or “Exempt animal specimen” as appropriate. See IATA section 3.6.2.2.3.6 for additional information.

The new proper shipping name for UN 3373 is Biological Substance, Category B. Up to Jan. 1, 2007, Diagnostic Specimens, Clinical Specimens or Biological Substance, Category B, could be used as proper shipping names for UN 3373. There are now additional marking and air waybill requirements for these shipments. Please review the appropriate sections in the 2009 IATA Dangerous Goods Manual.

For more information on how to properly prepare clinical sample and Biological Substance, Category B shipments, download these helpful brochures:

• Packaging Guidelines for Clinical Samples (721 Kb PDF)
• Packaging Guidelines for UN 3373 Shipments (801 Kb PDF)

Gross Weight (G)

You are required to mark the gross weight and the letter "G" on the outer packaging in certain instances. See IATA section 7.1.5.1 (d) for additional information.

When the letter "G" follows the quantity in columns H, J or L in the IATA Dangerous Goods Manual’s List of Dangerous Goods, you must indicate the gross weight of each package, rather than the net quantity, on the Shipper’s Declaration, and the letter "G" must be added following the unit of measurement. See IATA section 8.1.6.9.2 (a).

Radioactive Material — Excepted Package

Any "Radioactive Material — Excepted Package" shipment must have the "Radioactive Material — Excepted Package" label affixed to the outer package. This applies to UN 2908, UN 2909, UN 2910 and UN 2911. See IATA section 10.7.8.1.

Shipper’s Dangerous Goods Declaration

The format of the Shipper’s Declaration will change. The UN number will become the first sequence of information, followed by the proper shipping name, hazard class and subrisk (when applicable), which will be listed together, with the subrisk in parentheses, followed by the appropriate packing group (when appropriate).

Department of Transportation (DOT) 49 CFR Class ORM-D

Reminder: Per DOT regulations, shippers of Class ORM-D materials must provide a description of the outer package on the Shipper's Declaration.

Batteries

For additional information about shipping batteries, download the helpful brochure Packaging Guidelines for Battery Shipments (713 Kb PDF).

Lithium metal batteries (UN 3090 Primary Non-Rechargeable) require preapproval to ship. This applies both to those that are fully regulated and those that fall under Part 1 of Packing Instruction 968 in IATA. For details on shipping lithium batteries (Primary Non-Rechargeable and Rechargeable), see Shipping Lithium Batteries.

FedEx Express will not ship batteries covered by a battery recall program, any other defective batteries or any defective electronic device being returned with its battery power source. For more information, see SAFETY ALERT: Defective Batteries and Electronic Equipment (16 Kb PDF). In addition, see IATA Special Provision A154.

Package Segregation Requirements

When offering a shipment prepared as All Packed in One, Overpack, or a combination of All Packed in One and Overpack, please be advised that both the ICAO/IATA and DOT 49 CFR regulatory requirements for segregation apply.

Leak-Proof Liner for Liquids

If you are using outer packaging that is not liquid-tight, a leak-proof liner is required for certain packing groups. See IATA Section 5, Table 5.0.B for further information.

Preapproval to Use Inaccessible Dangerous Goods Label

If you regularly ship Class 7 Radioactive Materials that have a subsidiary risk of hazard class or division 1.4, 2.1, 3, 4.1, 4.2, 4.3, 5.1, 5.2, 8 or 2.2 with a "Cargo Aircraft Only" label, please contact FedEx Express Dangerous Goods Administration/Corporate Safety at dgadmin@fedex.com to become preapproved to ship using the FedEx IDG (Inaccessible Dangerous Goods) Label. Or call 1.901.434.7233 between 8 a.m. and 5 p.m. CST weekdays.

Typically, these shipments must be loaded in positions that are accessible to the aircraft crew. Shipments from preapproved customers that follow the FedEx Express IDG Label Job Aid for Shippers, however, and are consistent with DOT-SP 14516, may be loaded inaccessibly on FedEx Express aircraft, which affords us greater flexibility in handling and transporting your dangerous goods.

Requirement for Shipments to or From the European Union

Customers who offer dangerous goods shipments to or from European Union countries participating in the European Agreement Concerning the International Carriage of Dangerous Goods by Road (ADR) are now required to include the following statement in the Additional Handling section of their Shipper’s Declaration for Dangerous Goods:

• “ADR European Transport Statement: Carriage in accordance with 1.1.4.2.1.”

If this statement is missing, your shipment may be delayed by local regulatory agencies in Europe.

This requirement applies to shipments to or from the following European Union countries:

Austria Belgium Czech Republic Denmark Finland France Germany Great Britain

Hungary Italy Luxembourg Netherlands (Holland) Portugal Spain Sweden Switzerland

These countries are participants in the ADR, to which the 1.1.4.2.1 reference is applicable. This is not an IATA reference.

For more information, call the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 (say "dangerous goods").

Seminars: dates, locations and registration information

The federal government requires every dangerous goods shipper to have job-specific dangerous goods training before tendering a dangerous goods shipment to FedEx or any air carrier. Shippers are directly responsible for the correct transport of dangerous goods by air.

The government regulations state:

• Each person involved in the shipping and/or handling of dangerous goods must be trained.
• Recurrent training must occur every two years. Exception: In the U.S., the Department of Transportation (DOT), as competent authority, allows training for shippers every three years.
• An enforcement agency may review your training records at any time.

FedEx offers three seminars that address this need for specialized training.

Description

3-Day Dangerous Goods Seminar	A three-day comprehensive class that covers all aspects of shipping dangerous goods by air, including general familiarization and fundamentals, identification, classification, packaging, marking, labeling, and documentation. This class is designed not only for initial training but for recurrent training as well. (Radioactive materials training is not included in this class.)
1-Day Dangerous Goods "Recurrent" Seminar	This class was created in response to numerous requests from many of our shippers. It is specifically designed for the experienced shipper. It covers the same general awareness and familiarization training but at a more advanced pace. There is, however, a prerequisite. In order to attend this class the participant MUST have attended a FedEx Express dangerous goods seminar within the past two years. Proof of attendance is required. (Radioactive materials training is not included in this class.)
1-Day Radioactive Materials Seminar	A one-day comprehensive class that covers all aspects of shipping radioactive materials by air, including general familiarization, identification, classification, packaging, marking, labeling and documentation. This course is approved by the American Academy of Health Physics for 16 continuing education credits toward recertification of Certified Health Physicists. You can earn the credits by attending either a public radioactive seminar (see dates and locations below) or a private, on-site seminar held at your location.

Costs

3-Day Dangerous Goods Seminar	$685 per person
1-Day Dangerous Goods "Recurrent" Seminar	$335 per person
1-Day Radioactive Materials Seminar	$335 per person
4-Day Seminar Including Both the 3-Day Dangerous Goods Seminar and the 1-Day Radioactive Materials Seminar	$960 per person

SPECIAL OFFER: Pay for two people to attend a public dangerous goods seminar, and send a third person FREE.¹

Fees include a personal copy of the International Air Transport Association (IATA) regulations, all classroom materials, coffee breaks and lunch.

Hotel reservations should be made 30 days prior to seminar to get the FedEx dangerous goods rate.

¹All three attendees must attend the same seminar on the same date. Registration required. Offer good through December 2009.

Select a date and register online!

2009 Schedule

Date	Venue	Address
Oct. 20–22	Marriott Costa Mesa	500 Anton Blvd. Costa Mesa, CA 92626 714.957.1100
Oct. 27–29	Oak Brook Hills Marriott Resort	3500 Midwest Road Oak Brook, IL 60523 630.850.5555
Nov. 3–5 Nov. 62 Radioactive Materials Seminar	Courtyard by Marriott	700 Huse Road Manchester, NH 03103 603.606.6665

2010 Schedule

Date	Venue	Address
Jan. 12–14 Jan. 153 Recurrent Seminar	Marriott Downtown	250 North Main St. Memphis, TN 38103 901.527.7300
Jan. 19–21  Jan. 223 Recurrent Seminar	Oak Brook Marriott	1401 West 22nd St. Oak Brook, IL 60523 630.573.8555
Jan. 26–28  Jan. 293 Recurrent Seminar	Irvine Marriott	18000 Von Karmen Ave. Irvine, CA 92612 949.553.0100
Feb. 2–4  Feb. 52 Radioactive Materials Seminar	Courtyard San Francisco Airport/Oyster Point	1300 Veterans Blvd. South San Francisco, CA 94080 650.871.4100
Feb. 9–11	Providence Marriott Downtown	1 Orms St. Providence, RI 02904 866.384.4011
Feb. 16–18  Feb. 193 Recurrent Seminar	Teaneck Marriott at Glenpointe	100 Frank W Burr Blvd. Teaneck, NJ 07666 201.836.0600
Feb. 23–25  Feb. 263 Recurrent Seminar	Marriott West Palm Beach	1001 Okeechobee Blvd. West Palm Beach, FL 33401 561.833.1234
March 2–4	Detroit Airport Marriott	30559 Flynn Road Romulus, MI 48174 734.729.7555
March 9–11  March 122 Radioactive Materials Seminar	Renaissance Charleston Hotel	68 Wentworth St. Charleston, SC 29401 843.534.0300
March 16–18	Marriott Boston Cambridge	2 Cambridge Center, 50 Broadway Cambridge, MA 02142 617.494.6600
March 23–25  March 263 Recurrent Seminar	Palms Casino Resort	4321 West Flamingo Road Las Vegas, NV 89103 866.942.7770
March 30–April 1	Tampa Marriott Waterside Hotel & Marina	700 South Florida Ave. Tampa, FL 33602 813.221.4900

²Fourth day is radioactive materials seminar
³One-day recurrent seminar

NOTE: The remainder of the 2010 seminar schedule will be posted by Feb. 1, 2010.

2009 Schedule Summaries

Radioactive Materials Seminars Nov. 6 Manchester, NH

Recurrent Seminars

2010 Schedule Summaries

Radioactive Materials Seminars Feb. 5 South San Francisco, CA March 12 Charleston, SC

Recurrent Seminars Jan. 15 Memphis, TN Jan. 22 Oak Brook, IL Jan. 29 Irvine, CA Feb. 19 Teaneck, NJ Feb. 26 West Palm Beach, FL March 26 Las Vegas, NV

Instructors 

FedEx seminar instructors are experts who share their knowledge of the regulatory information and activities associated with the following:

• International Air Transport Association (IATA)
• Air Transport Association (ATA)
• Council on Safe Transportation of Hazardous Articles (COSTHA)
• International Civil Aviation Organization (ICAO)
• Department of Transportation (DOT)
• Federal Aviation Administration (FAA)
• Bureau of Motor Carrier Safety (BMCS)
• Transport Canada (TC)
• Canadian General Standards Board (CGSB)

On-Site Seminars

FedEx will present a custom-tailored dangerous goods seminar at your company or a designated location. To request this service, call 1.800.GoFedEx 1.800.463.3339, then say "dangerous goods" to reach the Dangerous Goods/Hazardous Materials Hotline.

Resources: checklists and other helpful tools

FedEx offers helpful aids to check procedures for shipping dangerous goods.

FedEx provides a Dangerous Goods Job Aid (11.7 Mb PDF) to assist you in completing the Shipper's Declaration for Dangerous Goods documentation. We also provide a Spanish-language Dangerous Goods Job Aid (1.71 Mb PDF).

The Packaging and Shipping Dangerous Goods brochure (277 Kb PDF) outlines the issue of hidden or undeclared dangerous goods. Sometimes you may not recognize that the item you are shipping qualifies as dangerous goods and requires proper identification, classification, packaging, markings, labeling and documentation. However, it is your responsibility to correctly identify and classify these shipments.

International Air Transport Association (IATA) regulations Section 2.2 offers extensive information on the topic of hidden dangerous goods. Some of the more common commodities that may meet the definition of dangerous goods include ammunition, aerosols, batteries, camping equipment, drain cleaners, fireworks, lighters, matches, oil-based paint, parts (with gasoline, jet A fuel or kerosene), perfume, propane, solvents and some chemicals.

Common Reasons for Rejected Shipments

Be sure to double-check your dangerous goods documentation, markings, labeling and packaging prior to tendering your shipment to FedEx Express. For your convenience, PDF copies of the FedEx checklists used during package inspection of dangerous goods are provided for your use.

Shipping checklists:

• U.S. shipments that contain radioactive materials (624 Kb PDF)
  – Printer-friendly version (666 Kb PDF)
• U.S. shipments that are nonradioactive (678 Kb PDF)
  – Printer-friendly version (715 Kb PDF)
• International shipments that contain radioactive materials (122 Kb PDF)
• International shipments that are nonradioactive (166 Kb PDF)
• International shipments that contain dry ice (58 Kb PDF)

The appropriate reference in the regulations is provided for each checklist item number if you need more information.

The most common reason for rejected shipments is alterations and amendments (see IATA 8.1.2.6). If a mistake is made on the Shipper's Declaration for Dangerous Goods form, the shipper may correct the form then handwrite their full signature next to the alteration or amendment. This must be the same signature used to sign the document. The most common reason for a rejected shipment is neglecting to sign the alteration or amendment with the same signature used on the document.

IATA Information

IATA information on dangerous goods is available at www.iata.org. FedEx is not responsible for information provided on that site.
NOTE: Clicking on the link above will open a new Web site external to fedex.com in a new browser window.

Additional Assistance

Call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" for the Dangerous Goods/Hazardous Materials Hotline. Outside the U.S., call 1.901.344.3000.

Hours are:

• 7 a.m.–7 p.m. CST Monday–Friday
• 10 a.m.–2 p.m. CST Saturday

Declaration Forms

Interactive Shipper's Declaration forms are now available.

Shipping Batteries

For additional information about shipping batteries, download the helpful brochure Packaging Guidelines for Battery Shipments (713 Kb PDF). For additional requirements and preapprovals for shipping select lithium batteries, click here.

FedEx Express will not ship batteries covered by a battery recall program, or any other defective batteries or defective electronic device being returned with its battery power source. For more information, see SAFETY ALERT: Defective Batteries and Electronic Equipment (16 Kb PDF).

Regulatory Compliance Letter 

FedEx Express complies with all federal and state laws and regulations that apply to the services we offer. For more information, read our dangerous goods and hazardous materials regulatory compliance letter (135 Kb PDF).

Division 1.3 Explosives

Due to a regulatory change affecting the loading and segregation of certain categories of explosives, FedEx Express does not accept Division 1.3 Explosives for transport in our system. If you are in need of dedicated door-to-door shipping for Division 1.3 Explosives, contact FedEx Custom Critical.

International Commodity Restrictions

When shipping the following commodities internationally, check to ensure that they are accepted by your chosen FedEx^® service for delivery to the destination country and city:

• Packages displaying both the FedEx Express Part 1 lithium battery label and the IATA lithium battery label (figure 7.4.I)
• Dangerous Goods in Excepted Quantities (IATA 2.7)
• Excepted Package Radioactives (10.5.8)

To check commodity acceptability to your destination, select Get Rates and Transit Times, enter your shipment details, and then choose the Get Detailed Quote option. Use the closest keyword from among the choices provided for that hazard class. If you have questions, contact FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services").

Packaging Assistance

FedEx offers expert packaging advice for your shipments. For more information on specific commodities, download these helpful brochures:

• Packaging Guidelines for Battery Shipments (713 Kb PDF)
• Packaging Guidelines for Clinical Samples (721 Kb PDF)
• Packaging Guidelines for UN 3373 Shipments (801 Kb PDF)

FedEx services available to ship dangerous goods

Inaccessible dangerous goods may be shipped via:

• FedEx Priority Overnight^®
• FedEx Standard Overnight^®
• FedEx 2Day^®
• FedEx Express Saver^®
• FedEx 1Day^® Freight
• FedEx 2Day^® Freight
• FedEx 3Day^® Freight
• FedEx International Priority^®
• FedEx International Priority DirectDistribution^®
• FedEx International Economy^® (between the U.S. and Canada and between the U.S. and Puerto Rico only)
• FedEx International Premium^®
• FedEx International Priority^® Freight
• FedEx International Priority DirectDistribution^® Freight
• FedEx International Express Freight^®
• FedEx International Airport-to-Airport^SM 

FedEx First Overnight^® and FedEx International First^® accept dry ice only. Dangerous goods cannot be shipped via FedEx SameDay^® and FedEx^® International Next Flight.

Accessible dangerous goods may be shipped via:

• FedEx Priority Overnight
• FedEx 1Day Freight
• FedEx International Priority
• FedEx International Premium
• FedEx International Priority Freight
• FedEx International Express Freight

Note: FedEx International Economy accepts only inaccessible dangerous goods and dry ice, for shipments between the U.S. and Canada and between the U.S. and Puerto Rico only. Dangerous goods and dry ice cannot be shipped via FedEx International Economy Freight. Please refer back to this page after June 2010 for information on upcoming service expansions.

Restrictions

These restrictions apply to dangerous goods irrespective of the FedEx^® service being used.

• Dangerous goods cannot be placed in FedEx Express^® Drop Boxes, except for IATA Part 1 lithium batteries.
• Dangerous goods cannot be placed in FedEx mail slots.
• Most FedEx World Service Center^® locations do not accept dangerous goods shipments, except for IATA Part 1 lithium batteries.
• FedEx Express^® dangerous goods and dry-ice shipments cannot be shipped from FedEx Office Print & Ship Centers^SM or FedEx Authorized ShipCenter^® locations. FedEx Office Print & Ship Centers will accept FedEx Express shipments containing IATA Part 1 lithium batteries and FedEx Ground shipments containing lithium batteries shipped according to Special Provision 188 or 189 of the 49 CFR.

Declaration forms: interactive Shipper's Declaration forms

FedEx provides interactive Shipper's Declaration for Dangerous Goods form templates to help you prepare dangerous goods shipments. There are two versions of these forms, one with vertical columns in the Nature and Quantity of Dangerous Goods section and one without. Both forms correspond to those published in the International Air Transport Association (IATA) section 8.1.9 and are approved for shipping dangerous goods.

Note: All completed forms should have red hatchings on the sides, whether preprinted or printed via computer.

If you have any questions on how to prepare your dangerous goods shipment, please call the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" to reach trained personnel.

All form templates are available in both PDF and Microsoft^® Word formats. If you use the PDF format, you can save a blank copy of the form only. If you use the Microsoft Word format, you can save the completed form for future use. To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

Shipper's Declaration Form for Color Printers

The templates below are designed for printing on color printers using plain 8-1/2" x 11" paper. If you do not have a color printer, you should not use these templates.

• With columns:
  
  • PDF format (201 Kb PDF)
  • Microsoft Word format
  • Help
• Without columns:
  • PDF format (14 Kb PDF)
  • Microsoft Word format
  • Help

Shipper's Declaration Form for Black-and-White Printers

FedEx also provides templates designed for use on black-and-white printers. These forms require the use of special FedEx form blanks, called LZR DG DEC. These blank forms contain preprinted red vertical hatchings. When these templates are used, they will print the Shipper's Declaration within the red hatchings. Customers in the U.S. can order LZR DG DEC blanks part #157295 by calling 1.800.GoFedEx 1.800.463.3339.

• With columns:
  
  • PDF format (14 Kb PDF)
  • Microsoft Word format
  • Help
• Without columns:
  • PDF format (14 Kb PDF)
  • Microsoft Word format
  • Help

Lithium batteries: packaging requirements and other regulations

The U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration (DOT PHMSA) implemented a prohibition of primary (non-rechargeable) lithium batteries on passenger-carrying aircraft. The prohibition, which became effective on Dec. 29, 2004, was enacted based on research from incidents involving the transport of lithium batteries.

While the law does not prohibit primary lithium batteries on cargo aircraft, FedEx Express is implementing, on an interim basis, additional packaging requirements for primary lithium batteries as outlined below. These requirements are in effect immediately and apply to all primary lithium batteries and cells, including:

• Lithium batteries and cells shipped fully marked, labeled and certified in accordance with the International Air Transport Association (IATA) dangerous goods regulations.
• Lithium batteries and cells shipped under "Competent Authority" granted by any national authority.
• Lithium batteries and cells previously excepted from other regulatory requirements in the IATA dangerous goods regulations Part 1 of Packing Instruction 968.

Note for international shipments: When shipping lithium batteries that require the IATA lithium battery label (figure 7.4.I) in combination with the FedEx Express Part 1 label, check to ensure that "batteries, haz" are accepted by your chosen FedEx^® service for delivery to the destination country and city.

To check commodity acceptability to your destination, select Get Rates and Transit Times, enter your shipment details, and then choose the Get Detailed Quote option. If you have questions, contact FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services").

Packaging Requirements for Primary Lithium Batteries 

• Primary lithium batteries and cells must be individually packaged in fully enclosed inner packaging consisting of plastic blister wrap, pasteboard or other fully enclosed packaging that will protect each battery and cell from making contact with another lithium battery or cell, or any item that is capable of conducting electricity, in order to prevent short-circuiting. Please note: Multiple batteries enclosed in a single form-fitting "retail ready" blister pack are acceptable.
• Shippers are required to contact FedEx Express Dangerous Goods Administration at 1.901.4DG.SAFETY (1.901.434.7233) and certify that they comply with this new interim lithium battery and cell standard.
• We will accept shipments of primary lithium batteries and cells offered as "excepted" or nonregulated per the IATA dangerous goods regulations with preapproval from FedEx Express Dangerous Goods Administration. Contact FedEx Express Dangerous Goods Administration or your FedEx account executive for complete details and procedures.
• FedEx Express Dangerous Goods Administration will maintain an internal list of approved shippers. Recipients or distributors cannot continue to ship primary lithium batteries unless they are on the approved shipper list. Contact FedEx Express Dangerous Goods Administration or your FedEx account executive for details on how to be placed on the list.
• The above requirements are in addition to the IATA dangerous goods regulations and any other packaging or shipping requirements.

These requirements do not apply to rechargeable lithium batteries or lithium batteries contained in or packed with equipment.¹

Requirements for Rechargeable Lithium Batteries

• FedEx Express accepts only lithium battery shipments prepared according to International Civil Aviation Organization (ICAO) and IATA regulations, including the new U.S. DOT marking requirement, as applicable.
• Once the U.S. DOT PHMSA and FedEx Express have concluded reviews of the transportation issues related to lithium batteries, we will make a decision on whether to modify these requirements or make them permanent. Please refer any questions to FedEx Express Dangerous Goods Administration at 1.901.4DG.SAFETY (1.901.434.7233).

For more information and procedures on shipping lithium batteries that are primary non-rechargeable (lithium metal), see Lithium Metal Batteries UN 3090 Part 1 or Lithium Metal Batteries Fully Regulated.

¹This includes both UN 3480, UN 3481 and UN 3091 batteries sent fully regulated and Part 1 batteries, which if sent fully regulated, would be classified as UN 3480, UN 3481 and UN 3091.

Lithium batteries: Lithium Metal Batteries UN 3090 Part 1

Shippers must be preapproved by FedEx Express Dangerous Goods Administration and purchase special Part 1 Exception Labels in order to ship primary lithium batteries.

Obtain Preapproval
Shippers must submit the following information to be considered by FedEx Express Dangerous Goods Administration for approval to ship primary lithium batteries.

1. FedEx account number
2. Company name(s) and complete address (include country for orders outside the U.S.)
3. Contact name and phone number (in case of questions related to the preapproval)
4. Type of preapproval requested (Part 1, UN 3090, primary non-rechargeable lithium metal batteries)
5. A detailed description and digital photos or diagrams of your inner packaging. Packaging must be designed to protect the battery terminals from contact with another lithium battery or cell (or metal or any item that is capable of conducting electricity) in order to prevent short-circuiting.

Submit the above information to dgadmin@fedex.com. Please allow five business days for a response from FedEx. If you are unable to send your request via e-mail, please contact the FedEx Express Dangerous Goods Administration at 1.901.4DG.SAFETY (1.901.434.7233) to discuss other means to submit your request for approval.

Purchase and Use Special Part 1 Exception Labels
You must also purchase special FedEx Express Part 1 exception labels from our approved vendor, Moore Wallace, an RR Donnelly Company. You must complete the Lithium Battery Label Order Form and Moore Wallace credit application. Fax the completed order form and credit application to the attention of the Customer Service Department at 1.901.748.2926.  

To expedite the process, please pay with a credit card, so your order can be shipped within 24 hours. To reorder exception labels, you must maintain current status on all invoices. You may be refused additional orders if your invoices are past due.

Affix a Part 1 exception label on each package that contains primary (non-rechargeable) lithium batteries prepared under IATA Packing Instruction 968. The portion of the label that denotes Cargo Aircraft Only (Danger) must remain on one face of the package without wrapping. Download a sample of the Part 1 exception labels (form numbers refer to the Lithium Battery Label Order Form above):

• Form M-10095: Horizontal 6mm Text (534 Kb PDF)
• Form M-10096: Horizontal 12mm Text (506 Kb PDF)
• Form M-10097: Horizontal Detached 6mm Text (537 Kb PDF)
• Form M-10098: Horizontal Detached 12mm Text (527 Kb PDF)
• Form M-10099: Vertical 12mm Text (508 Kb PDF)
• Form M-10100: Vertical Detached 12mm Text (508 Kb PDF)

Lithium batteries: Lithium Metal Batteries Fully Regulated

Shippers must be preapproved by FedEx Express Dangerous Goods Administration in order to ship lithium metal batteries, UN 3090 (primary non-rechargeable).

Obtain Preapproval
Shippers must submit the following information to be considered by FedEx Express Dangerous Goods Administration for approval to ship primary lithium batteries.

1. FedEx account number
2. Company name and complete address (include country for orders outside the U.S.)
3. Contact name(s) and phone number (in case of questions related to the preapproval)
4. Type of preapproval requested (fully regulated UN 3090, lithium metal batteries [primary non-rechargeable])
5. A detailed description and digital photos or diagrams of your inner packaging. Packaging must be designed to protect the battery terminals from contact with another lithium battery or cell (or metal or any item that is capable of conducting electricity) in order to prevent short-circuiting.

Submit the above information to dgadmin@fedex.com. Please allow two business days for a response from FedEx. If you are unable to send your request via e-mail, please contact the FedEx Express Dangerous Goods Administration at 1.901.4DG.SAFETY (1.901.434.7233) to discuss other means to submit your request for approval.

Countries served: overview of FedEx International Priority^® service

Check this information before you ship dangerous goods to a non-U.S. destination via FedEx International Priority service. It provides a high-level overview of FedEx international dangerous goods service, including commodity restrictions by country.

International Countries: Dangerous Goods Acceptance

Hazardous materials (FedEx Ground)

Accepted and prohibited materials

FedEx Ground accepts certain classes and divisions of hazardous materials for transport. Before you ship, please refer to the following list to ensure your packages contain accepted hazardous materials.

Accepted Hazardous Materials 

CLASS	NAME	LABEL CODE/LABEL
1.41	Explosives	1.4/Explosive 1.4
1.6	Explosives	1.6/Explosive 1.6
2.1	Flammable Gas	2.1/Flammable Gas
2.2	Non-Flammable Gas	2.2/Non-Flammable Gas
3	Flammable Liquid	3/Flammable Liquid
4.1	Flammable Solid	4.1/Flammable Solid
5.1	Oxidizer	5.1/Oxidizer
5.2	Organic Peroxide	5.2/Organic Peroxide
7	Radioactive Material I	7/Radioactive White I
8	Corrosive Material	8/Corrosive
9	Miscellaneous Hazardous Materials	9/Class 9
ORM-D	Consumer Commodity (ORM-D)	ORM-D/Consumer Commodity
ORM-D	Cartridges, Small Arms (ORM-D)	ORM-D/Cartridges, Small Arms

¹Except fireworks.

Important: Based on the nature of the material or U.S. Department of Transportation (DOT) shipping regulations, FedEx Ground may not accept certain “accepted” hazardous materials. Always refer to column 9 of the FedEx Ground Hazardous Materials Table in our Hazardous Materials Shipping Guide for additional restrictions and requirements.

Prohibited Hazardous Materials

CLASS	NAME	LABEL CODE/LABEL
1.1	Explosives	1.1/Explosive 1.1
1.2	Explosives	1.2/Explosive 1.2
1.3	Explosives	1.3/Explosive 1.3
1.5	Explosives	1.5/Explosive 1.5
2.3	Poisonous Gas	2.3/Poisonous Gas
4.2	Spontaneously Combustible Material	4.2/Spontaneously Combustible
4.32	Dangerous When Wet	4.3/Dangerous When Wet
6.1	Poisonous Materials (Inhalation Hazards)	6.1/Poison
6.12	Poisonous Materials (Non-Inhalation Hazards)	6.1/Poison
6.2	Infectious Substance	6.2/Infectious Substance
7	Radioactive Material II and III	7/Radioactive Yellow II & III

²We will handle these materials only when packaged in special exemption packaging or when packaged in accordance with DOT exception 49 CFR 173.13, which does not require DOT diamond-shaped hazard labels.

Services and restrictions: special requirements

• All hazardous materials shipments must be properly packaged and prepared under Title 49 Code of Federal Regulations (49 CFR). We do not accept hazardous materials prepared under International Air Transport Association (IATA) or International Civil Aviation Organization (ICAO) regulations.
• If you're submitting packages under a U.S. Department of Transportation (DOT) special permit, you must provide a copy of the special permit paperwork to the FedEx Ground facility accepting your shipment.
• You must be prepared to provide a copy of the Material Safety Data Sheet (MSDS) for your materials upon our request.

Note: This information is provided to FedEx Ground as a tool and should be used in conjunction with and in addition to the requirements of state and federal governments. Customers are responsible for ensuring their shipments comply with all applicable state and federal regulations. Learn more about shipping dangerous goods via FedEx Express.

Service Restrictions 

• Before you can begin shipping hazardous materials via FedEx Ground, you first must be approved (see How to Qualify). Contact your FedEx account executive or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "hazardous materials") for more information.
• We ship hazardous materials, including ORM-D, via FedEx Ground^® service within the contiguous U.S. Hazardous materials, including ORM-D materials, cannot be shipped to Alaska or Hawaii. Consumer-commodity ORM-Ds can be shipped to Canada. You cannot, however, ship ammunition, cartridge small arms and cartridge power devices to Canada.
• FedEx Ground^® Call Tag service is not available for hazardous materials shipments.
• Our money-back guarantee may not apply to shipments that are not properly prepared in accordance with DOT regulations and FedEx Ground requirements.
• Hazardous materials, including ORM-Ds, are not accepted at FedEx Office Print & Ship Centers^SM, FedEx World Service Center^® locations, FedEx Office^SM Ship Centers, FedEx Authorized ShipCenter^® locations, FedEx Express^® Drop Boxes or unstaffed FedEx locations.
• Packages containing hazardous materials cannot exceed 70 lbs. The maximum volume is 8 gallons.

 Hazardous Materials, ORM-D and Dry Ice

Service is available from U.S. origins only (all states except Alaska and Hawaii).

Commodity	Destination
	Contiguous U.S.	Alaska and Hawaii	Canada
Hazardous Materials	Yes	No	No
ORM-D	Yes	No	Yes1
Dry Ice	Yes	No	Yes2

¹Call 1.800.GoFedEx 1.800.463.3339 and say "hazardous materials" to confirm availability in advance.
²You can ship dry ice to Canada if your shipment meets the following three conditions:

1. The dry ice is used as a refrigerant in a small container with a capacity of 450 liters or less.
2. You indicate "Dry ice as refrigerant" on the documentation accompanying the container.
3. The container is designed and constructed to permit the release of carbon dioxide, to prevent a build-up of pressure that could rupture the container.

Materials Restrictions 

We do not accept for delivery:

• Any material that is a reportable quantity (RQ) of a hazardous substance
• Hazardous waste
• Material marked as an “inhalation hazard”
• Fireworks
• Any packages labeled as a “biohazard,” such as blood, urine, fluids and other noninfectious diagnostic specimens

Refer to column 9 of the FedEx Ground Hazardous Materials Table in our Hazardous Materials Shipping Guide for additional restrictions and requirements.

Hazardous Materials Security 

Due to a change in the federal regulations governing hazardous materials (HM-232), shippers and carriers are required to develop and implement a security plan addressing risks related to the transportation of hazardous materials. We have such a plan in place and are in full compliance with this regulation, along with the security-training requirements specified in 49 CFR 172.704.

Note: Due to the sensitive nature of this information, we cannot make a copy of our security plan available.

Packaging: preparing hazardous materials for shipment

Examples of Completed Packaging

All hazardous materials must be packaged in United Nations Performance Oriented Packaging (UN POP) except when non-specification packaging is authorized by Title 49 Code of Federal Regulations (49 CFR). All packaging must meet the requirements set out in 49 CFR 173.24 and 49 CFR 173.24a. Packaging that is not in new or "like new" condition will not be accepted. In addition, the following requirements apply:

• Fiberboard non-specification packaging and outer packaging must meet the following requirements:
  • For packages weighing up to 20 lbs., the minimum requirements are a 200-lb. bursting test or 32-edge crush test package.
  • For packages weighing 21-50 lbs., the minimum requirements are a 250-lb. bursting test or 44-edge crush test package.
  • For packages weighing 51-70 lbs., the minimum requirements are a 275-lb. bursting test or 55-edge crush test package.
• All containers with friction-fitted lids must have a retaining ring around the lid, or:
  • Six lid clips (for gallon containers)
  • Five lid clips (for quart containers)
  • Four lid clips (for pint containers)
• Hazardous materials cannot be shipped in FedEx^® packaging.
• When required, all Class 2 cylinders must be placed inside an overpack (outer package) marked either "Overpack" or, if required by 49 CFR 173.301, “Inside packages comply with prescribed specifications.”
• Hazardous materials cannot be banded, strapped or taped to form a bundle.
• FedEx Ground does not accept pails or drums more than 8 gallons (32 liters). All pails or drums must be UN POP. We will accept authorized pails or drums as single packaging.
• We will accept up to three different hazardous materials inside one overpack provided the materials are compatible. The materials must be packaged separately then placed in one outer package.
• We do not accept cryogenic liquids unless properly prepared and packaged under exception 49 CFR 173.320. FedEx Ground does not accept flammable (Class 2.1) cryogenic liquids.
• FedEx Ground does not accept radioactive fissile material unless properly prepared and packaged under exception 49 CFR 173.453.
• Combination packaging containing hazardous materials cannot exceed the inner-container requirements. The maximum size, number and total weight of glass, plastic or metal inner containers allowed in any one package are listed below:
  
  

  Type of Container	Max. Unit Size	Max. Number of Units	Max. Volume per Carton	Max. Net Weight per Package
  Glass	1/2 liter	121	3 liters (12 pints)	Net 25 lbs.
  	1 liter (1 quart)	6	6 liters (6 quarts)	Net 25 lbs.
  	2 liters (1/2 gallon)	4	8 liters (2 gallons)	Net 25 lbs.
  	4 liters (1 gallon)	2	8 liters (2 gallons)	Net 25 lbs.
  Plastic	8 liters (2 gallons)	41	16 liters (2 gallons)	Net 50 lbs.
  Metal	4 liters (1 gallon)	41	16 liters (4 gallons)	Net 50 lbs.

  
  ¹For glass unit sizes of less than 1/2 liter (1 pint), and plastic or metal unit sizes of less than 4 liters (1 gallon), the combination packaging cannot exceed the maximum volume or weight per inner carton or inner package.

Examples of Completed Packaging 

All packages must have a properly prepared hazardous materials shipping form OP-900 attached on the top of the outer package next to the address label, and must include “To” (recipient) and “From” (shipper) addresses. The following illustrations are for information purposes only.


Example No. 1: Flammable Liquid (Class 3)




Example No. 2: Toxic (Class 6.1)

Option 1: DOT Exemption                                                               Option 2: 49 CFR 173.13

 

Note: For either option, you do not need to affix the DOT diamond-shaped hazard label.


Example No. 3: Flammable Gas (Class 2.1)



Note: All Class 2 materials (except Lighters, UN 1057) must be properly overpacked (packed inside an outer container).


Example No. 4: Authorized Single Packaging

Option 1: Overpacked (49 CFR 173.25)                                                    Option 2: Single (Stand-alone)




Example No. 5: ORM-D Shipments



Notes:

• ORM-D shipments do not require hazardous materials shipping form OP-900 or hazardous materials certification form OP-950.
• All outer non-specification packaging (e.g., overpacks and ORM-D packaging) must display a Minimum 200 lb. Burst Strength Test seal or 32-Edge Crush Test (ECT) seal.

Marking and labeling guidelines

 Follow these packaging and marking guidelines to avoid any unnecessary delays with your shipments.

Marking 

All packages must be properly marked in accordance with Title 49 Code of Federal Regulations (49 CFR) requirements. We require all packages to have a minimum of four package markings:

1. Shipper’s address
2. Recipient’s address
3. Proper shipping name as designated by the U.S. Department of Transportation (DOT)
4. The UN/NA Identification Number

Depending on the contents of your shipment, additional markings may be required:

• For certain types of explosives and air bags, EX numbers may be required on your packaging and/or shipping forms. List the EX numbers in the Type DOT Label(s) Required, Ltd. Qty. or Special Permit field of the OP-900 and OP-950 forms.
• The DOT allows certain types of hazardous materials to be transported under a special permit. The special permit number must be marked legibly on the outside of your packaging ("DOT-SP-9168," for example), and in the Type DOT Label(s) Required, Ltd. Qty. or Special Permit field of the OP-900 and OP-950 forms.
• When shipping hazardous materials under exception 49 CFR 173.13, mark “This package conforms to 49 CFR 173.13” on your packaging and in the Type DOT Label(s) Required, Ltd. Qty. or Special Permit field of the OP-900 and OP-950 forms.
• A United Nations Performance Oriented Packaging (UN POP) code is embossed on the outside of specification packaging. These codes vary depending on the type of packaging and its performance level (see Packaging for further details). The UN POP markings (example: UN 4G/X12/S/99/USA/M123) must be permanently marked on the outer package and should never be covered or obstructed by labels or other information.
• When overpacking (using an outer package), you must mark "overpack" on the outer package. This can be handwritten or affixed by label on the packaging.
• All lighters or lighter refills identified as UN 1057 must have the appropriate “T” number marked on the packaging.

Packages containing ORM-D materials must be marked on at least one side immediately following or below the proper shipping name: Consumer commodity, or cartridges, power device, for example. The ORM-D designation may be handwritten or affixed by label on the packaging, and must be placed within a rectangle that is approximately 6.3 mm (0.25 inches) larger than the ORM-D designation on each side. It is important to note that the ORM-D marking is your certification that the material is properly described, classed, packaged, marked and labeled (when appropriate), and in proper condition for transportation under 49 CFR.

All liquid hazardous materials and Class 7 Radioactive must be legibly marked, with package orientation arrows on two opposite, vertical sides of the package (hand-drawn or printed on a label). Your markings must conform pictorially to ISO Standard 780-1985: two upward arrows with a line underneath, enclosed within a rectangle (the rectangular border is optional).

Labeling 

Packages containing hazardous materials must be properly labeled. The diamond-shaped hazard label, which indicates the hazard class and division of the material you’re shipping, is the most commonly used label. It must be displayed on packaging of contrasting color.

Some hazardous materials present more than one hazard. When shipping these materials, the subsidiary hazard label must be displayed within 6 inches of the primary hazard label on your packaging.

Exceptions to labeling:

• Packages shipped as a Limited Quantity may be exempt from the labeling requirements.
• Packages shipped under a DOT special permit may also be exempt from labeling requirements.
• Packages prepared under 49 CFR 173.13 do not require a diamond-shaped hazard label.
  

Documentation: sample forms and instructions

Hazardous materials shipping forms OP-900 and OP-900LG and certification form OP-950 are documents used to identify hazardous materials shipments tendered for shipment. It is your responsibility as the shipper to ensure that your shipments have the appropriate documentation and that all forms are accurate and complete.

Shipping Forms
DOT Basic Description for Hazardous Materials
Sample Forms

To meet U.S. Department of Transportation (DOT) requirements, FedEx Ground uses the following forms:

Shipper’s Hazardous Materials Certification, OP-950:




Hazardous Materials Shipping Paper, OP-900:




Hazardous Materials Shipping Paper, OP-900LG:



Notes:

• Shippers using FedEx^® electronic shipping tools can generate forms during shipment processing. All forms must contain the appropriate DOT and FedEx Ground shipping information.
• FedEx electronic shipping solutions can accept different designations of hazardous materials for individual packages within a multiple-package shipment in the contiguous U.S. You must label each package appropriately.
• The OP-900 can be handwritten (it does not need to be computer-generated).

DOT Basic Description for Hazardous Materials

The information you enter on OP-900 and OP-950 must be in accordance with DOT regulations. The shipper or the shipper’s agent must supply this information. All entries must be printed legibly in English and cannot contain unauthorized abbreviations or other unauthorized information.

To complete many of the fields on these forms, you’ll need to refer to the FedEx Ground Hazardous Materials Table in our Hazardous Materials Shipping Guide. Key information you must provide includes:

Shipper’s name and address. Note that this field is not listed on OP-900 — the address label on the packaging will suffice provided it identifies the shipper by name and address.

Number of packages and type of packaging. The number of packages and type of packaging must be indicated by a description of the package(s) (for example, "1 fiberboard box"). The packaging specification number (4G) may be included (for example, "1 4G box"). Abbreviations may be used for indicating packaging types (for example, "cyl." for "cylinder") provided the abbreviations are commonly accepted and recognized.

The DOT proper shipping name. Listed in column 2 of the Hazardous Materials Table. Abbreviations and codes are not acceptable. If the letter “G” is listed in column 1 of the table, you must enter a technical name in parentheses following the proper shipping name. For example: Flammable liquid n.o.s. (Ethanol).

Note: Words shown in italics are not part of the shipping name, but may be used to further describe materials if you choose to do so.

Hazard class or division. Listed numerically in column 3 of the Hazardous Materials Table. Abbreviations and codes are not acceptable. The subsidiary hazard class or subsidiary division number must be entered in parentheses following the primary hazard class or division number.

The UN/NA identification number. Listed in column 4 of the Hazardous Materials Table.

Packing group, if required. Listed in column 5 of the Hazardous Materials Table. Packing groups must be displayed in Roman numerals (i.e., I, II, III). Class 2 and Class 7 materials are not assigned packing groups.

The total quantity (weight) by mass, capacity or as otherwise appropriate for the hazardous material you are shipping.

Note: We request that you indicate the quantity of your hazardous material in pounds. This will enable us to tally the weight of hazardous materials on a vehicle more efficiently.

The following abbreviations are authorized:

Ounce = oz.
Pound = lb.
Gram = g.
Kilogram = kg.
Gallon = gal.
Liter = L
Quart = qt.
Pint = pt.

Type of DOT label(s). Required from column 6 of the Hazardous Materials Table. Abbreviations and codes are not acceptable. Additional information such as limited quantity (Ltd. Qty.) or a DOT exemption number may be entered in this field when required.

Recipient’s name and address. Note that this field is not listed on OP-900 — the address label on the packaging will suffice provided it identifies the recipient by name and address.

The FedEx Ground bar-code shipper and package numbers for the hazardous materials shipment.

The Shipper's Certification on form OP-950. This must be legibly signed by an authorized representative of the shipper (the signature also can be typed or computer-generated).

Emergency contact telephone number. Shippers must provide a 24-hour emergency contact telephone number (including area code) in the event of an emergency involving the hazardous materials.

Sample Forms

SAMPLE HAZARDOUS MATERIALS CERTIFICATION FORM (OP-950)




SAMPLE HAZARDOUS MATERIALS SHIPPING FORM (OP-900)

OP-900 Example No. 1: Exception 49 CFR 173.13

For packages prepared under 49 CFR 173.13. Packages prepared under this exception do not require DOT diamond-shaped hazard labels. The statement “This package conforms to 49 CFR 173.13” must be marked on the outer package.




OP-900 Example No. 2: Limited Quantity

For shipments prepared under the limited-quantity provisions of 49 CFR 173.154. DOT diamond-shaped hazard labels are not required. However, the shipper may choose to indicate the name of the label on the documentation as well as affix the hazard label on the outer package.




OP-900 Example No. 3: LTD. QTY.

For shipments prepared under the limited quantity provisions of 49 CFR 173.150. DOT diamond-shaped hazard labels are not required when prepared as a limited quantity. You can abbreviate the words “limited quantity” as LTD. QTY.




OP-900 Example No. 4: DOT Special Permit

FedEx Ground may require certain materials to be shipped in DOT special permit packaging, or you may utilize a DOT special permit for other reasons. When shipments are prepared under a DOT special permit, all shipping forms must reflect the appropriate DOT-SP number. For Class 6.1 materials, you must provide a DOT special permit or 49 CFR 173.13 exception (see example No. 1) that eliminates the need for a diamond-shaped hazard label.




OP-900 Example No. 5: Radioactive

Radioactive shipments require important information in the Type DOT Label(s) Required, Ltd. Qty., Special Permit or Required Information field of hazardous materials shipping forms. Please refer to page 7 of the Hazardous Materials Shipping Guide for more information.




OP-900 Example No. 6: Technical Name Required

Some DOT proper shipping names require a technical name to be included. Proper names that must include a technical name in parentheses are indicated by the letter “G” in column 1 of the FedEx Ground Hazardous Materials Table in our Hazardous Materials Shipping Guide. The letters “n.o.s.” often indicate a required technical name, but not in all cases. Always refer to column 1 of the FedEx Ground Hazardous Materials Table for more information.

• You may need to provide an EX number on your shipping forms for the following hazardous materials:
  • Class 1 explosives. See 49 CFR 173.56 and 49 CFR 172.320.
  • Airbag modules, airbag inflators and seat-belt pretensioners classified as Class 9 (miscellaneous), or Class 1.4G explosives identified as UN 3268 or UN 0503. See 49 CFR 173.166.
• All lighters or lighter refills identified as UN 1057 must have the appropriate “T” number listed on the shipping form.

Training: online training that meets government requirements

Get the hazardous materials training you need. The Ship Safe. Ship Smart. online training course teaches hazardous materials awareness requirements as outlined in Title 49 Code of Federal Regulations (49 CFR) 172.704(a)(1) and shipping practices that are required when shipping hazardous materials with FedEx Ground. For more information, download this brochure (44 Kb PDF). To register, go to shipsafeshipsmart.com or call 1.800.762.3744 ext. 6753.

To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

How to qualify: becoming certified to ship hazardous materials

In order to ship hazardous materials via FedEx Ground, you first must complete a certification process. Start by contacting your FedEx account executive, who can assist you through this process. Or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "hazardous materials").

Delivery options

FedEx^® Delivery Signature Options: options that give you extra security

 

Indirect Signature Required

Direct Signature Required

Adult Signature Required

Service Description	FedEx will obtain a signature in one of three ways: From someone at the delivery address. From a neighbor, building manager or someone at a neighboring address. The recipient can sign a FedEx door tag authorizing release of the package without anyone present. Not available for shipments to nonresidential addresses.	FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx will reattempt delivery. Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses.	FedEx will obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). If no eligible recipient is at the address, FedEx will reattempt delivery. Adult Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses.
Benefits	Get delivery with a signature in three convenient ways.	Get delivery with a signature specifically from someone at the delivery address.	Get assurance that special shipments are signed for by appropriate recipients.
Special Fees	A fee applies.	A fee applies.	A fee applies.
Additional Information	Available with FedEx Express® U.S. package services (excluding FedEx SameDay®), FedEx Ground® and FedEx Home Delivery®. If no signature option is selected, we may deliver residential shipments without a signature.
How to Use	Choose all three options from your electronic shipping solution, such as FedEx Ship Manager® at fedex.com. For questions about specific electronic solutions, contact your FedEx account executive.

FedEx Home Delivery^® premium service upgrades

When you ship via FedEx Home Delivery, you can choose one of these premium service upgrades if your recipient has a special delivery need:

• FedEx Date Certain Home Delivery^®. Delivery on a specific date you select, Tuesday through Saturday, provided the date is not before the standard delivery time and is within two weeks after it. Get more details.
• FedEx Evening Home Delivery^®. Delivery between 5 and 8 p.m. on the scheduled date of delivery. Get more details.
• FedEx Appointment Home Delivery^®. We contact the recipient in advance to arrange delivery on a specific date and by a scheduled time. Get more details. 

Saturday delivery: delivery options on Saturday

Service Details

Service Areas: U.S.	Saturday delivery is available in the majority of U.S. cities with FedEx Priority Overnight® and FedEx 2Day® services. FedEx Priority Overnight shipments picked up on Friday can be scheduled for Saturday delivery by noon in our A1, A2, AA and A4 service areas and by 1:30 p.m. in our A3, A5 and AM service areas. FedEx 2Day shipments picked up on Thursday can be scheduled for Saturday delivery by 4:30 p.m. (5 p.m. in Alaska) in our A1, A2, AA, A3, A4, A5 and AM primary service areas. Select ZIP codes in our A6 and PM areas may have Saturday delivery as well. Call 1.800.GoFedEx 1.800.463.3339 to determine the service area for your destination. We also offer Saturday delivery in most areas of the U.S. with FedEx SameDay® service, depending upon flight availability. FedEx Express® Freight Saturday delivery is available to several U.S. markets with FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx International Priority® Freight services. FedEx 1Day Freight shipments picked up on Friday can be scheduled for Saturday delivery by noon in our H0 and H1 service areas, by 1:30 p.m. in our H2 service area, and by 6 p.m. in our H3 service area. FedEx 2Day Freight shipments picked up on Friday can be scheduled for Saturday delivery by 1:30 p.m. in our H0 and H1 service areas, by 4:30 p.m. in our H2 service area, and by 6 p.m. in our H3 service area. Saturday delivery is not available to extended service areas. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. A special handling fee applies for Saturday delivery (see Shipping Fees). Saturday Hold at FedEx Location service is available for FedEx Priority Overnight and FedEx 2Day. Saturday Hold at FedEx Location service is not available for FedEx Express Freight. FedEx Home Delivery® provides standard Saturday delivery to most U.S. residences at no extra cost. FedEx SameDay® is available 365 days a year.
Service Areas: International	For FedEx International Priority®, Saturday delivery is available for shipments from the U.S. to select points in Canada by 5 p.m., and in other countries as well, and a special handling fee will apply. Service is also available to some Far East and Middle Eastern countries that consider Saturday a regular business day. When Saturday is a regular business day in the destination country, Saturday delivery does not have to be marked on the shipment documentation, and the special handling fee does not apply. Saturday delivery is available in select international destinations via FedEx® International Next Flight. Saturday delivery is not offered for FedEx International Economy® or FedEx Express Freight international services except in countries where Saturday is a regular business day. U.S.-inbound delivery is available in major markets via FedEx International Priority® and FedEx International Priority® Freight.
Exceptions	In Alaska, FedEx Priority Overnight and FedEx 2Day Saturday delivery is available in AM primary service areas of Anchorage only. Saturday delivery is available to limited ZIP codes in Honolulu only. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services.
Special Instructions	Go to the drop-off locator to see which FedEx locations offer Hold at FedEx Location service on Saturday.
Special Fees	Fees may apply for Saturday service.

Hold at FedEx Location service: hold for recipient pickup

Service Details

Service Description	Use this option if you need your FedEx Express® shipment earlier than the scheduled delivery time or if you won't be available to receive a delivery. We'll hold it at the FedEx location you specify.
Service Days	Monday–Friday; some Saturday delivery available.
Service Area	Available throughout the U.S. and for certain international shipments.
Special Instructions	FedEx location addresses are available on our drop-off locator. Packages will be held for pickup at the designated FedEx Office Print & Ship CenterSM, FedEx World Service Center® or FedEx OfficeSM Ship Center. A government-issued photo ID is required when picking up a shipment.
Special Fees	This service is free.
Availability	Hold at FedEx Location is available with the following shipping services: FedEx Priority Overnight® (Saturday delivery available) FedEx Standard Overnight® FedEx 2Day® (Saturday delivery available) FedEx Express Saver® FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight FedEx International Priority® FedEx International Economy® FedEx International Priority® Freight FedEx International Economy® Freight
How to Use	Within the U.S., when a recipient wishes to pick up a package rather than have it delivered, the sender must select Hold at FedEx Location on shipment documentation and enter the address of the FedEx location where the package is to be held. If you include the recipient's telephone number, we'll try to contact the recipient after the package arrives at our facility. For location addresses and hours, check our drop-off locator or call 1.800.GoFedEx 1.800.463.3339 and say "find FedEx locations." Internationally, this service is available at select locations; please call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 and say "international services" for details. To request it, select Hold at FedEx Location on shipment documentation and enter the recipient street address and phone number, plus the location code, which we can provide when you call us at 1.800.GoFedEx 1.800.463.3339 and say "international services." Shipments not picked up by the recipient within five business days at the destination location will be considered undeliverable.
Additional Information	FedEx Priority Overnight and FedEx 1Day Freight shipments normally are available for pickup by 9 a.m. (Monday–Friday) the next business day after shipment at most FedEx locations. FedEx Standard Overnight shipments normally are available for pickup by noon the next business day. FedEx 2Day, FedEx Express Saver, FedEx 2Day Freight and FedEx 3Day Freight shipments normally are available by noon (Monday–Friday) on the scheduled day of delivery at most FedEx locations. (This service is not available for FedEx SameDay® or FedEx First Overnight®.) Please call 1.800.GoFedEx 1.800.463.3339 for Hold at FedEx Location times in Alaska and Hawaii. FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day Hold at FedEx Location shipments not picked up within five business days from the date of shipment will be considered undeliverable. If a FedEx Express® Freight "hold" shipment is not picked up, we will attempt to contact the recipient. After three attempts to notify the recipient or shipper, or five business days after the initial notification, whichever occurs first, or if the recipient refuses a freight shipment and delivery cannot be completed, the shipment will be considered undeliverable.

Inside delivery: charge for inside delivery (FedEx Express Freight)

When requested, FedEx may move U.S. express freight shipments to positions beyond the adjacent loading area. In doing so, we will assess an inside delivery charge in addition to all other applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece count verification when a breakdown of a freight shipment occurs at the delivery site.

See Shipping Fees.

Address correction: correcting incomplete or inaccurate recipient addresses

Express
If a recipient's address on an airbill, air waybill or shipping label is incomplete or incorrect, we may attempt to find the correct address and complete the delivery, and a special handling fee will apply (see Shipping Fees). Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery under these circumstances, we are not liable for failing to meet our delivery commitment.

Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient.

For FedEx International Broker Select^®, the address correction fee will apply if a broker's address is incomplete or incorrect on an international air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. We are not liable for failing to meet our delivery commitment time for any shipment with an incomplete or incorrect broker address.

Ground
If we are unable to deliver a shipment because the shipper-provided address is incorrect or is a P.O. box, we will attempt to determine the correct address, complete delivery and notify the shipper of the address correction. A special handling fee will apply for delivery or attempted delivery to the corrected address (see Shipping Fees). The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

Delivery reattempts: redelivery to your recipient

Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will reattempt delivery of U.S. nonresidential shipments if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; or 2) the shipper has selected a FedEx^® Delivery Signature Option and no eligible recipient is available to sign for the package.

Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery^® will reattempt delivery of U.S. residential shipments if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff in the FedEx Service Guide for details.

Express Packages (International). For FedEx Express^® international packages, we provide redelivery service upon request at no additional charge. However, if delivery of a shipment to a residential address in an international location (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment at our facility until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable.

For FedEx International First^® shipments, we may provide three delivery attempts. For shipments that cannot be delivered on the first attempt, we may reattempt delivery by 10:30 a.m. on the day of the first attempted delivery. If necessary, a second reattempt may occur by 10:30 a.m. the following business day.

Express Freight. If we cannot complete delivery of a U.S express freight or international express freight shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.

See Shipping Fees.

Reroute of shipment: rerouting FedEx Express^® shipments to a different address

A shipping fee is billed to the account number specified on the FedEx airbill or shipping label for each rerouted FedEx Express package; it appears as an address correction on the invoice. Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply.

See Shipping Fees.

Pickup options

Pickup service: pickup at your location

You can schedule a FedEx Express pickup for the same day (provided you request it before the cut-off time in your area) or the next business day. FedEx Ground pickups can be scheduled for the next business day or up to 10 business days in advance.

• Select Schedule a Pickup or call 1.800.GoFedEx 1.800.463.3339 and say "schedule a pickup."
• Talk to your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for regular scheduled pickup.

Additional Information

FedEx Express. A charge applies when you request a pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say "schedule a pickup"). The charge is itemized separately on your invoice. If you pay by cash (which is not accepted at all pickup locations), check, money order or credit card, the charge will be collected when you tender the package. The charge applies for pickup of FedEx Express^® Billable Stamp and FedEx Express^® Prepaid Stamp shipments. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. See Shipping Fees.

FedEx Ground. FedEx Ground provides pickup service upon request, for an additional charge. We assess the weekly pickup fee to the shipping location associated with the FedEx Ground account number. Also see FedEx Ground Alternate Address Pickup. Return pickups for the FedEx Print Return Label and FedEx E-Mail Return Label are included in the weekly pickup fee of the original shipper. See Shipping Fees.

Saturday pickup: pickup options on Saturday

 

Service Details

Service Areas: U.S.	Saturday pickup is available in our A1, A2, AA, A3, A4, A5 and AM primary service areas for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® and FedEx Express Saver® services. Select ZIP codes in our A6 and PM service areas have Saturday pickup as well. A special handling fee applies for Saturday pickup (see Shipping Fees).
Service Areas: International	Shipments to international destinations may be picked up in the U.S. on Saturday in our A1, A2, A3, AA and AM primary service areas for a special handling fee (see Shipping Fees). There is no additional charge to drop off your shipments on Saturday at a FedEx location (not all FedEx Express® Drop Box locations offer Saturday pickup). Saturday pickup is not offered for FedEx International Economy® or FedEx Express® Freight international services except in countries where Saturday is a regular business day.
Exceptions	In Alaska, Saturday pickup and drop-off are available in Anchorage only. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services.
Special Instructions	Many staffed FedEx drop-off locations are open on Saturday, and some FedEx Express Drop Box locations have Saturday pickup. Go to the drop-off locator to see FedEx locations served on Saturday.
Special Fees	Fees may apply for Saturday service and, if applicable, courier pickup.

Regular scheduled pickup: scheduled pickup at your location (FedEx Express)

FedEx Express pickup charges do not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. Talk to your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for regular scheduled pickup.

Weekly pickup: charge for pickup at your location (FedEx Ground)

FedEx Ground provides pickup service upon request, for an additional charge. We assess the weekly pickup fee to the shipping location associated with the FedEx Ground account number. Also see FedEx Ground Alternate Address Pickup. Return pickups for the FedEx Print Return Label and FedEx E-Mail Return Label are included in the weekly pickup fee of the original shipper. See Shipping Fees.

FedEx Ground^® Alternate Address Pickup

Upon request, we may provide pickup service to another address other than the shipping location associated with the FedEx Ground account number for an additional charge per unique address per week. See Shipping Fees.

Inside pickup: charge for inside pickup at your location (FedEx Express Freight)

When you request, FedEx may move U.S. express freight shipments and FedEx International Premium^® shipments from postions beyond the adjacent loading area. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door.

See Shipping Fees. 

Proof-of-delivery options

FedEx Ground Automatic Proof of Delivery: confirmation your ground shipments were received

Service Details

Service Description	Verify receipt of your shipment with delivery signatures. If you want proof-of-delivery information via CD or FTP for every FedEx Ground® package you send, select FedEx Ground P.O.D. Advantage.
Instructions	We collect a signature via FedEx® Delivery Signature Options. Automatic proof of delivery is provided for each specified package. We can send signature images to you via FTP, CD, fax or mail, whichever you prefer. You also choose how frequently we should send them.
Benefits	Signature images and delivery information can be stored electronically and sent to you regularly. We can store the information for up to three years, which meets current Prescription Drug Marketing Act requirements.
How to Use	Contact your FedEx account executive to set this up.

FedEx Ground P.O.D. Advantage: proof of delivery for ground shipments via CD or FTP

Service Details

Service Description	FedEx Ground provides proof-of-delivery information on CD or via FTP, whichever you prefer, with this option.
Instructions	Choose how you want to receive the information from us — on a weekly or monthly basis via CD, or daily via FTP.
Benefits	Provides you with easy access to delivery signatures for every FedEx Ground® package you send. CD and FTP formats improve your ability to sort and search information and reduce paperwork.
Special Fees	A fee applies.
How to Use	Contact your FedEx account executive.

FedEx Signature Proof of Delivery: an image of your recipient's signature

Service Details

Service Description	Get an image of your recipient’s signature for your records.
Instructions	Select Obtain Signature Proof of Delivery from the Track tab to see the signature image online or have it faxed free of charge. (A FedEx account number is required to get complete proof-of-delivery information.) Or call 1.800.GoFedEx 1.800.463.3339 to request this information via fax (or, for a $6 charge, delivered to you via FedEx Standard Overnight® envelope).
Benefits	Flexible options provide signatures via your electronic shipping solution, fedex.com or fax, or delivered to you via FedEx.
Availability	Available with most shipments within the U.S. and to Canada and Puerto Rico.
Special Fees	A fee applies to have the signature information delivered to you in a FedEx® envelope (we'll send it via FedEx Standard Overnight).

Collect-on-delivery options

FedEx^® Collect on Delivery: C.O.D. payment for U.S. express shipments

Service Details

Service Description	FedEx is known for fast payment return, typically by the next business day. FedEx C.O.D. service is a great way to expand payment options for your customers.
Service Area	Available within the U.S.
Additional Information	FedEx tries to contact your recipient before delivery so payment is ready. You choose the format you prefer: personal check, money order, cashier's check, company check, official check or certified check. We return payment to you the next business day via FedEx Standard Overnight® (where available, otherwise FedEx 2Day®).
Exceptions	C.O.D. service is not available with FedEx SameDay® or FedEx First Overnight®. In addition, C.O.D. service is not available to and from extended service areas for FedEx Express® Freight shipments. Also, C.O.D. service is not available to and from Puerto Rico or other international locations.
Special Instructions	Specify secured or unsecured1 payment type when preparing the shipping label (if using manual airbills, use the FedEx C.O.D. Airbill).
Special Fees	A fee applies.
Availability	FedEx Collect on Delivery is available with the following shipping services: FedEx Priority Overnight® FedEx Standard Overnight® FedEx 2Day® FedEx Express Saver® U.S. FedEx Express® Freight

Additional Information 

The delivery commitment for the C.O.D. payment instrument collected upon delivery is the same as FedEx Standard Overnight in AA, A1, A2, A3, A4, A5, A6 and AM areas, and FedEx 2Day in PM and RM areas. To determine which service area your destination address falls within (A1, A2, AA, etc.), call 1.800.GoFedEx 1.800.463.3339.

Dangerous goods may be shipped via C.O.D. service using FedEx electronic shipping systems, but not when using the FedEx C.O.D. Airbill.

Indirect delivery (except Hold at FedEx Location), signature release or controlled deliveries are not offered for C.O.D. shipments. If a C.O.D. shipment is refused by the recipient, FedEx will return the shipment to the sender.

¹Secured = Money order, cashier's check or official check. Unsecured = Personal check, money order, cashier's check, company check, official check or certified check.

FedEx Ground^® C.O.D.: C.O.D. payment for ground shipments

Service Details

Service Description	FedEx Ground C.O.D. enables you to extend new payment options to your customers. You have three ways to get your money — and we are the only ground carrier that accepts cash.
Delivery Area	U.S. and Canada.
Additional Information	Choose Currency C.O.D. if you want us to collect cash from your recipient (additional fee applies). Choose Guaranteed Funds C.O.D. if you want us to collect payment in the form of certified check, money order or cashier's check. Choose Regular C.O.D. if you want us to collect any form of payment (cash, guaranteed funds, company or personal check).
Special Instructions	Recipients must make C.O.D. checks payable to the sender, not FedEx Ground. Funds for Canada-bound shipments must be drawn in Canadian dollars.1
Special Fees	A fee applies.
Availability	FedEx Ground C.O.D. is available with the following services: FedEx Ground® FedEx Ground Multiweight® FedEx International Ground® This option is not available with FedEx Home Delivery®.
How to Use	Contact your FedEx account executive to sign up.

¹The Canadian currency exchange rate does not include your bank's service fee. Your bank can tell you what this fee will be.

FedEx Ground^® Electronic C.O.D. (E.C.O.D.): direct deposit for C.O.D. payment

Service Details

Service Description	FedEx Ground E.C.O.D. gives you fast payment return because the money is deposited in your bank account within 24 or 48 hours after delivery, whichever you choose. Paperless payment transfer results in reduced paperwork for you.
Delivery Area	U.S.
Additional Information	You receive a timely remittance report with full details.
Exceptions	Not available for Canada shipments.
Special Fees	A fee applies.
Availability	FedEx Ground E.C.O.D. is available with the following FedEx Ground® services: FedEx Ground® This option is not available with FedEx Home Delivery®.
How to Use	Your FedEx account executive can help set this up.

Duties and taxes: additional charges for international shipments

Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be assessed on the contents of the shipment. Any such charges will be billed to the recipient, unless you instruct us othewise. In the event we advance duties and taxes on any given shipment, the payer will be assessed a surcharge based on a flat rate or on a percentage of the total amount advanced.

See the Duties and Taxes section in the FedEx Express International Terms and Conditions for details.

Customs brokerage

FedEx Trade Networks: help with the complexities of global shipping

FedEx Trade Networks provides customs brokerage and other trade and customs advisory solutions for international shippers. Learn more.

Special handling services

Declared value: our maximum liability for packages

The declared value of any package represents our maximum liability in connection with shipment of that package. For more information, see the Declared Value and Limits of Liability sections in the FedEx Express Terms and Conditions and the FedEx Ground Tariff.

If U.S. multiple-package shipments processed together on a FedEx^® electronic shipping solution contain a package with a declared value equal to or greater than $500, the Direct Signature Required FedEx^® Delivery Signature Option will automatically be applied to the entire shipment. Additional Direct Signature Required fees will apply to those packages within the shipment with a declared value of less than $500.

FedEx Declared Value Exception: option for high-value items

Service Details

Service Description	When you're shipping high-value jewelry items, you need expert shipping. That's why we offer FedEx Declared Value Exception. This service allows eligible customers to declare a value up to $50,000 on jewelry, gemstones and precious metals (normally limited to $1,000 on most FedEx Express® packages).
Service Days	Monday–Friday; Saturday if available. Call 1.800.GoFedEx 1.800.463.3339 to check availability.
Service Area	Shipments within the U.S., including Hawaii and Alaska. Also available to some international destinations.
Pricing	40% reduction in the standard rate for declared-value charges. In addition, volume discounts and association discounts may apply.
Extras	Use FedEx Express features, such as online tracking, zone-based pricing and electronic shipping tools.
Availability	FedEx Declared Value Exception is available for use with the following shipping services: FedEx First Overnight® FedEx Priority Overnight® FedEx Standard Overnight® FedEx 2Day® FedEx International Priority®  FedEx International Economy®
How to Use	Apply Qualifications Packaging

FedEx Declared Value Exception is a contract-only service. To determine if you qualify, please apply by giving us some information about your company, or you can call us at 1.800.GoFedEx 1.800.463.3339 or request information via e-mail at dvx@fedex.com.

FedEx Declared Value Exception: how to qualify

Only select customers may qualify for FedEx Declared Value Exception. Qualification variables include:

• Length of your relationship with FedEx
• History of package incidents
• Package volume
• Commodities requested

Once you complete and submit an application, the review process is automatic. A FedEx Declared Value Exception specialist will contact you for the next step.

FedEx Declared Value Exception: application

To determine if you qualify for FedEx Declared Value Exception, please apply by giving us information about your company.

Application

FedEx Declared Value Exception: special packaging

For FedEx Declared Value Exception customers, we offer two packaging options for shipping your high-value items.

Security Box Kit Fiberboard insert fits snugly inside a FedEx® Medium Box. Provides extra protection from abrasions, indentations, punctures and tears. Inside dimensions: 13-1/4" x 11-1/2" x 2-3/8" Weight when empty: 14.5 oz. (including FedEx Medium Box). Free packaging available to FedEx Declared Value Exception and approved FedEx Express customers. Contact your FedEx account executive for details.

FedEx Box With Safe Insert  Reinforced aluminum box in two sizes to fit securely inside the FedEx® Medium Box and the FedEx® Large Box. Equipped with a combination lock or key lock (only shipper and recipient have access). Inside dimensions (large): 17-7/8" x 12-3/8" x 3" Weight when empty (large): 5.3 lbs. (including FedEx Large Box). Inside dimensions (medium): 13-1/4" x 11-1/2" x 2-3/8" Weight when empty (medium): 4.2 lbs. (including FedEx Medium Box). Order and pay for this packaging option directly from the manufacturer, Magnetic Products, by calling them at 1.248.887.5600, ext. 208.

To determine if you qualify for FedEx Declared Value Exception, please apply online by giving us some information about your company. Or you can apply over the phone by calling 1.800.GoFedEx 1.800.463.3339 or request information via e-mail at dvx@fedex.com.

FedEx Declared Value Exception: countries served

Ship to these countries from the U.S. with FedEx Declared Value Exception*:
Aruba Austria Bahamas Bahrain Barbados Belgium Bermuda British Virgin Islands Canada Cayman Islands Germany Guam Hong Kong Ireland, Republic of Japan Korea, South Kuwait	Liechtenstein Luxembourg Macau Malaysia Netherlands New Zealand Poland Puerto Rico Singapore St. Lucia St. Martin Switzerland Taiwan Trinidad and Tobago United Arab Emirates U.S. Virgin Islands Vatican City

*To determine if you qualify, please apply online. For more information, contact your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339, or request information via e-mail at dvx@fedex.com.

Multiple-piece shipments

U.S. Shipments

For FedEx Express^® and FedEx Ground^® package services, you can ship multiple pieces as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, packaging type and delivery instructions (including FedEx^® Delivery Signature Options, collect on delivery, FedEx Express Saturday pickup or delivery, Hold at FedEx Location service or FedEx Home Delivery^® premium service upgrades); 2) move together on the same day from one sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed through FedEx^® electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses.

Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single handling units.

Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight^® rates), it is rated on a price-per-package and a price-per-total-shipment-weight basis. You are billed the lower of the two rates. For FedEx Express, a 10-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract.

All FedEx electronic shipping solutions can process FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx^® US Airbill can accept up to 999 pieces as a multiple-piece shipment (except for shipments in FedEx^® Envelope or FedEx^® 10kg Box and FedEx^® 25kg Box packaging).

For additional information, see FedEx Express Multiweight^® Pricing and FedEx Ground Multiweight^® Pricing (U.S.).

International Shipments 

The weight of each individual piece within an international shipment cannot exceed the specified limits for the destination country, and no more than 10 commodities can be shipped on one international air waybill. Each individual piece (or single handling unit) must have a separate address label showing complete sender and recipient addresses. FedEx Express international multiple-piece shipments are billed based on total shipment weight.

Banded Packages 

When you are shipping within the U.S., FedEx also accepts banded packages. If you have two identical-size boxes and the total weight does not exceed 75 lbs., you can band them together to form one piece. Acceptable banding includes 2" pressure-sensitive tape, plastic strapping or fiberglass-reinforced tape. If you use plastic strapping bands, they must be tightened securely. (Do not seal packages with string or rope.) Both packages must be addressed with shipper and recipient information. An additional handling surcharge may be assessed on banded packages.

FedEx^® Charters: use of an entire airplane

Service Details

Service Description	When you have oversize cargo or need the use of an entire airplane, contact FedEx Charters. Commodities we've shipped include exotic animals, musical stage productions, satellites and race cars on worldwide circuits.
Delivery Area	Charters available in the U.S. and overseas for one-time or long-term use.
Additional Information	FedEx provides the plane and crew; you choose the time and route. We also provide an aircraft load plan tailored to your commodity and a professional loadmaster. Ship any commodity that fits on the plane, provided it's acceptable for shipment by air.
How to Use	Call 1.800.238.0181 or e-mail chartersales@fedex.com for more information.

FedEx International Broker Select^®: select your customs broker

Service Details

Service Description	FedEx International Broker Select enables the sender or recipient to designate a specific customs broker other than FedEx (or our designated broker) when shipping via the following services to select countries: FedEx International Priority® FedEx International Economy® FedEx International Ground® to Canada FedEx International Priority® Freight FedEx International Economy® Freight
Delivery Area	FedEx International Broker Select is available for shipments to more than 120 countries.
Additional Information	FedEx Express can complete delivery after customs clearance, depending on clearance arrangements made by the designated broker (an additional fee may apply). FedEx Ground provides final delivery to the recipient for all shipments once they have cleared customs.
Special Instructions	Indicate the broker's name, address (including ZIP code or postal code) and telephone number when requesting this option (if using paper air waybills, use the FedEx® Expanded Service International Air Waybill).
Exceptions	Saturday service is not available for FedEx International Broker Select shipments.
How to Use	For more information, contact your FedEx account executive.

Additional Information for FedEx Express^® Shipments 

An additional routing surcharge applies to your FedEx International Broker Select shipments if you choose to have us complete the delivery after customs clearance and if your recipient and customs broker are served by different FedEx clearance points.

Declared value for carriage and customs limits vary by country. You may ship an unlimited number of commodities with FedEx International Broker Select using a single air waybill. In addition to all commodities acceptable for FedEx International Priority and FedEx International Economy, you may ship the following items using FedEx International Broker Select (but certain restrictions apply; please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 and say "international services" for destination requirements):

1. Products from animals, marine life or fowl. When importing into the U.S., these products can be accepted with FedEx International Broker Select only if directed to one of these cities:

   ANC/Anchorage, AK	BWI/Baltimore, MD
   MSY/New Orleans, LA	DFW/Dallas/Ft. Worth, TX
   ORD/Chicago, IL	HNL/Honolulu, HI
   JFK/New York City, NY	LAX/Los Angeles, CA
   PDX/Portland, OR	MIA/Miami, FL
   SEA/Seattle, WA	ATL/Atlanta, GA
   SFO/San Francisco, CA	BOS/Boston, MA
   EWR/Newark, NJ

   
   

2. Personal-effects shipments claiming exemption from duty.
3. Shipments for which a non-FedEx broker will make entry under a Temporary Import Bond (TIB). Shipments previously imported into a country under a TIB that are being tendered for re-export are not acceptable.
   
   FedEx (or the broker selected by FedEx) will not advance or bill any duties and taxes if FedEx International Broker Select has been selected. FedEx (or the broker selected by FedEx) also reserves the right to clear the shipment if the broker cannot be determined or will not perform clearance, or if complete broker information is not provided (including name, address, phone number and postal code).
   
   If FedEx clears the shipment, all terms and conditions of FedEx International Priority and FedEx International Economy apply. FedEx International Broker Select shipments are routed to the FedEx facility nearest to the broker that has been customs-approved for holding in-bond shipments.

FedEx International Controlled Export: priority delivery for controlled exports

Service Details

Service Description	The FedEx International Controlled Export service option is a fast, reliable way to get your controlled exports where they need to be with the convenience of customs-cleared, door-to-door delivery and the reliability of a time-definite commitment. This option is available for goods moving under a U.S. State Department (DSP) license or under the U.S. Drug Enforcement (DEA) export permits 36, 236 and 486, and in-bond shipments moving under a transportation and exportation (customs form CF7512) from a foreign trade zone or bonded warehouse.
Delivery Area	For delivery typically in 1, 2 or 3 business days to more than 205 countries and territories worldwide.
Features	Streamlines customs clearance for importing and exporting by initiating regulatory clearance while your shipments are en route. This expedites the clearance process, facilitates faster delivery and reduces the risk of customs delays.
Additional Information	FedEx offers superior tracking that provides the status of your shipment, from origin to destination, within seconds, throughout the world. A fee applies. If you find that your broker’s specialized knowledge of your company, products and regulatory complexities gives you that extra level of assurance, you can choose your own customs broker with FedEx International Broker Select®. Regulatory delays are possible due to export clearance in the Memphis Hub.
Exceptions	This option is available only to U.S.- and Puerto Rico-based customers, and only through electronic shipping tools such as FedEx Ship Manager® at fedex.com.
Benefits	The FedEx Money-Back Guarantee applies to our commitment to deliver by a specific time on a specific day. If your shipment is delayed — even if only by 60 seconds — you can request a refund or credit of your transportation charges.
Availability	This option is available with the following shipping services: FedEx International Priority®  FedEx International Priority® Freight

Ancillary clearance services: fees for special import clearance

FedEx provides import clearance processing for international express package and international express freight shipments, and international ground shipments between the U.S. and Canada. To recover the costs passed to FedEx by the regulatory agency for regulatory filing, or by the customs broker for special processing, FedEx charges ancillary clearance service fees, where applicable, on import shipments requiring the additional processing. We may apply these fees, which are subject to change, to both U.S.- and non-U.S.-based shippers.

For more information about the ancillary clearance service fees that may apply to your shipment, select your destination country from the list provided at Ancillary Clearance Service Fees Assessed on Import Shipments.