Printer-Friendly FedEx Return System

FedEx Return System makes it easier for your customers to make merchandise returns, while providing you with a streamlined return process that can help differentiate your business, through enhanced efficiency, visibility and customer service.

Customers can simply drop off merchandise at select FedEx shipping locations. You authorize the return by issuing a Return Material Authorization (RMA) number, or you can integrate with FedEx Return System and the transaction will be completely paperless for your customer. All the customer needs to tender the return shipment is their name. You focus on your customers, while we deliver merchandise-return expertise.

Ideal for customer-direct retailers.
Our network of staffed FedEx locations makes the return process easy for your customers.
A face-to-face return experience coupled with receipt confirmation increases customer satisfaction.
A merchant-accessible visibility tool enables you to generate reports and track returns inbound to your processing center or warehouse.
Available throughout all 50 states.
Contact your FedEx account executive for details.