FedEx Ship Manager® Software Beta Feedback

 

Thank you for being one of the first customers to take advantage of FedEx Ship Manager® Software version 2500. Whether you are on the shipping dock, in the administration office or in the accounting department, FedEx Ship Manager Software makes shipping, tracking and billing efficient. No matter how you and your business use FedEx Ship Manager Software, you’ll notice enhancements in version 2500 that will help you create shipping labels easier, quicker and more conveniently.

Your open and honest feedback about our services is important to us. Your input will assist us as we improve current features and develop future versions. Thank you for taking the time to provide us with your suggestion for enhancing FedEx Ship Manager Software. We appreciate you helping us to learn more about your business and how FedEx can better meet the needs of you and your company. If you have any additional suggestions, please contact your FedEx customer technology consultant or FedEx account executive.

The FedEx Ship Manager Software Beta Feedback Form (v. 2500) link on the new FedEx Ship Manager Software Beta Program Web site will display the following online feedback form for FedEx Ship Manager Software v. 2500 Beta customers.

FedEx Ship Manager Software Beta Feedback

Please fill the mandatory field(s) marked with an asterisk (*). They are required.

System Information



FedEx Ship Manager Software v. 2500 Target Features

Please check all features that are relevant to your daily shipping and provide your feedback in the Comments field.

U.S. Shipping Enhancements

1. FedEx Freight® (U.S. Only) 

FedEx Freight is changing the LTL (less-than-truckload) industry by making it easy to ship fast-transit and economical freight within one streamlined LTL network. With all-points coverage, one Bill of Lading, one invoice statement and one pickup and delivery, FedEx Freight is creating a whole new future for LTL. You can rely on FedEx Freight® Priority when speed is critical to meet your supply chain needs or FedEx Freight® Economy when you can trade time for savings. FedEx Freight is committed to delivering an easier way to ship LTL.

Now you can create shipping PRO labels for FedEx Freight LTL shipments within FedEx Ship Manager Software, a single solution for your shipping needs.

FedEx Ship Manager Software offers the ability to create labels for FedEx Freight shipments — plus the ability to rate, track, schedule pickups and process Bills of Lading for LTL services — and gives you electronic efficiency for larger, heavier shipments.

When speed is critical to meet your supply chain needs, count on FedEx Freight Priority for your fast transit needs with the reliability you expect from FedEx. For economical shipping to meet your budget, count on FedEx Freight Economy for your basic shipping needs with the reliability you expect from FedEx.


2. FedEx Ground® Hold At Location Service

Hold at FedEx Location service for FedEx Ground is now available.

We’re expanding our Hold at FedEx Location service, so now whether you choose FedEx Express® or FedEx Ground we can hold those packages for free convenient pickup at more than 1,800 FedEx Office locations in the U.S. And with added functionality-eligible locations displaying automatically when you select Hold at FedEx Location, it is easier to use than ever.

When you’re shipping or receiving a shipment, and no one will be available to accept it, our Hold at FedEx Location options are easy, convenient and free.


3. FedEx SmartPost® and FedEx SmartPost® Returns* (U.S. Only)

FedEx SmartPost is a U.S. residential service with last mile delivery by the U.S. Postal Service (USPS). FedEx SmartPost is offered on a contractual basis and is a cost-effective, less time-sensitive, low-weight and less feature-rich alternative to FedEx Home Delivery®. To learn more about FedEx SmartPost, go to fedex.com/us/smartpost.

This is a contract service. Once enabled on your system by FedEx, FedEx SmartPost displays as a service option on the Shipment details screen.

Prepare a FedEx SmartPost Returns shipment the same way they prepare other return shipments. Since FedEx SmartPost Returns is also an optional contract service, a FedEx representative can enable FedEx SmartPost and FedEx SmartPost Returns separately or together.

*Applies to FedEx account holders that have signed an agreement for FedEx SmartPost services.


4. Alcohol Shipping Enhancements*

FedEx makes alcoholic beverage shipping easier, faster and more convenient than ever before for approved shippers using FedEx Express and FedEx Ground services within the U.S.

Simply select Alcohol as a shipment option and FedEx automatically selects Adult signature required and enters the required $AW text in the reference field.

*This feature is only available for those FedEx account holders enrolled in the FedEx alcoholic beverage shipping program.


5. Address Book Conversion Solution

FedEx Ship Manager Software provides a simple and seamless solution for you to convert, import and share address book information between FedEx Ship Manager Software and FedEx Ship Manager® at fedex.com applications, and from competitors’ shipping applications.


6. Increased Maximum Declared Value Amount for FedEx Ground and FedEx Home Delivery 

For FedEx Ground and FedEx Home Delivery shipments, FedEx Ship Manager Software supports the increase of the declared value maximum limit from $100 to $1,000 for items of extraordinary value and fragile.


International Shipping Enhancements

7. Service Enhancements for FedEx Express, FedEx Express® Freight Services, Dangerous Goods and Dry Ice

FedEx Express and FedEx Express Freight Services have expanded to include the following new services:

  • FedEx 2Day® A.M. service (U.S. only)
  • FedEx First Overnight® Freight service (U.S. only)
  • FedEx First Overnight® and FedEx International First® dangerous goods service
  • FedEx Express® Freight Saturday Pickup
  • FedEx First Overnight® Saturday Delivery



8. Non-U.S. Domestic Expansion and New Domestic Expansion Enhancements 

FedEx Express and FedEx Express Freight Services have expanded to include domestic services for Canada, Mexico, Switzerland, United Arab Emirates, Brazil and Columbia.


9. Proposed Harmonized Sales Tax in Ontario and British Columbia (Intra-Canada)

Effective July 1, 2010, the new Harmonized Sales Tax (HST) affects all rate quote, duty/tax, billing systems and FedEx electronic shipping solution devices (online and offline). It also affects all payers for shipments to/from/within Ontario and British Columbia.


10. Integration Updates 

This version of FedEx Ship Manager Software includes a number of improvements to FedEx® Integration Assistant and FedEx® Integrator.

FedEx Integration Assistant and FedEx Integrator now include:

  • Support for shipping alcohol.
  • Support for FedEx Ground Hold at FedEx Location shipping.
  • A new “Bonus Discounts” field available for exporting that has been added to the “Customer Rates” group.
  • Support to select or default two new service types:
    • FedEx 2Day A.M.
    • FedEx First Overnight Freight
  • Support for FedEx SmartPost shipments.
  • Ability to set your cursor to additional fields on the FedEx Ship Manager Software screen via the FedEx Integration Assistant Import Lookup screen.
  • Ability to enter a future date on a batch form enabling you to print a batch of labels that include a future ship date.



Additional comments about your beta experience:



Thank you for your participation in the FedEx Ship Manager Software v. 2500 beta program and for providing feedback on the service and your user experience. We look forward to reviewing your comments.

Thank you for shipping with FedEx.