FedEx Updates

November 2009
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Printer-Friendly Freight Service Option Provides More Control Over Your Shipments

Stay on top of potential shipment delays and increase your ability to provide timely, proactive customer service with FedEx Freight Advance Notice®.
In the unlikely event you send an LTL (less-than-truckload) shipment that is delayed beyond its estimated delivery date, we understand that you want to be notified in advance, so you can properly manage your customers’ expectations.

Now you can by signing up for FedEx Freight Advance Notice®, a unique — and free — service available to you when you ship via FedEx Freight®.

The service, which was designed in response to your needs, gives you better visibility and control over your LTL shipments. By using FedEx Freight Advance Notice, you can:

  • Receive notice via e-mail or fax on the rare occasion that a shipment may be delayed beyond its estimated delivery date.

  • Use the free communication to make decisions and adjustments while your shipment is still en route, avoiding problems before they occur or minimizing impact to you and your customers.
At FedEx Freight, we believe strongly in sharing information with you that enables you to contact your customers before they have questions, so you can add value to your business relationships. We want to help you plan for contingencies as soon as possible, potentially turning negative situations into opportunities for outstanding service.

Try FedEx Freight Advance Notice today

Simply register at My Account on the FedEx Freight password-protected Web site and ship within the contiguous U.S.

FedEx Freight Advance Notice will apply to most direct shipments handled by FedEx Freight. FedEx Express® and FedEx Ground® shipments aren’t included.