FedEx SmartPost® Returns

The convenient and cost-effective way for consumers to return residential packages to your business.


A convenient returns solution is critical to a business. FedEx SmartPost Returns is a solution that offers consumers the 160 million-plus access points of the United States Postal Service® and gives you inbound visibility throughout the returns process. By utilizing the USPS® access points for returns, FedEx SmartPost® makes returns as easy as possible so you can increase repeat customers.

  • Individual packages may not exceed 70 lbs. or 130" in girth.
  • Service provided on a contract-only basis and requires a minimum average daily volume of 20 packages.

Download Rates and Zone Chart

Rates are available in PDF and Excel formats. To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

View Rates Effective Jan. 2, 2017
FedEx SmartPost Returns PDF
FedEx SmartPost Returns XLS

Preview Rates Effective Jan. 1, 2018
FedEx SmartPost Returns PDF
FedEx SmartPost Returns XLS

Additional Information

Please contact your FedEx account executive if you have questions, or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339

United States Postal Service and USPS are trademarks of the United States Postal Service.