2014 Along for the Ride

In appreciation of your hard work, FedEx Racing® brings you discounted ticket offers and track experiences, as well as exclusive content.

Race Central SAG

2014 FedEx Racing Recognition Program – "Along for the Ride"

Before the #11 FedEx Toyota takes to the track, a team of highly-motivated and highly-skilled engineers, fabricators and crew members make sure it's prepared to race – and win. The same is true at FedEx, where every team member is integral to the performance of the company as a whole.

The FedEx Racing Recognition Program was created as an opportunity for FedEx Express, FedEx Ground, FedEx Freight and FedEx Office to recognize high-performing hubs, regions, stations, stores and beyond for fulfilling the Purple Promise each and every day.

Each week during the 2014 Sprint Cup season, the b-post on the #11 FedEx Camry will carry the selected designator in front of fans attending the race in person and a national audience watching the race broadcast on television. Taking our great FedEx team members "Along for the Ride" with Denny this season, is our way of saying thanks for being part of the FedEx team.

November 16, 2014 – Homestead-Miami Speedway – FedEx Express (AGFS and USGO)

During the final race of The Chase at Homestead Miami Speedway, the letters AGFS and USGO were proudly displayed on the b-posts of the #11 FedEx Express Toyota. AGFS is the Air Ground and Freight Services division that supports the FedEx Express airport and trucking operations. USGO is the U.S. Ground Operations division that controls the FedEx Express pickup and delivery network. This recognition is on behalf of the 90,000 AGFS and USGO employees who are everyday champions in delivering the Purple Promise to FedEx Express customers worldwide.

FedEx Express (AGFS)
FedEx Express (USGO)

November 9, 2014 – Phoenix International Raceway – FedEx Ground (FXSP)

A FedEx SmartPost team was recognized with the letters "FXSP" on the b-post of the #11 FedEx Ground Toyota at Phoenix International Raceway. The team's award-winning quality improvement enhanced package handling efficiency in their low-volume delivery operations.

FedEx Ground (FXSP)

November 2, 2014 – Texas Motor Speedway – FedEx Office (0351)

Palmdale, CA is a leading store team in our annual President's Club program.

By focusing on fostering customer relationships and developing new revenue streams, this team has been able to gain new clients within existing business relationships with large organizations. They are also working with new businesses that have opened in recent months. This has led to several thousands of dollars worth of printing and Sign & Graphics orders.

With the coordinated assistance from partners in Sales, the National Bid Center and CPC Los Angeles/Phoenix, they have aggressively bid and won customer projects. The Palmdale Store contributes their success to using all the tools and resources available within FedEx Office. This allows them to deliver quality, value and outstanding service to FedEx Office customers at all times.

Way to go, team!

FedEx Office (0351)

October 26, 2014 – Martinsville Speedway – FedEx Freight (LOU)

FedEx Freight recognized its service center in Louisville, Kentucky, displaying the call letters LOU on the FedEx Freight #11 race car at Martinsville. FedEx Freight opened the Louisville service center in 2008, serving customers in Louisville and southern Indiana. Team members have earned numerous company and industry awards for productivity and safety.

FedEx Freight (LOU)

October 19, 2014 – Talladega SuperSpeedway – FedEx Express (MSYA)

The #11 car carried the letters MSYA on the window "b-posts" in recognition of the MSYA team's outstanding performance in dealing with a recent "late freight" event.

When a mechanical issue with the aircraft carrying MSY's daily inbound volume arrived more than seven hours late, the employees and managers accepted the challenge to provide the Purple Promise to their customers. This was a huge task to adjust their operations and deliver all of the volume throughout the day and well into the evening.

Some of MSYA's volume had been held in the Memphis World Hub, so it "rolled" to the station's inbound flight the next day. That meant very heavy volume and stop counts. But for the second day in a row, the team did an outstanding job safely taking care of customers. They beat the station's service goal for delivering Priority Overnight volume by 10:30 a.m. and experienced only 12 total "No-Attempts". BZ to everyone at MSYA!

FedEx Express (MSYA)

October 11, 2014 – Charlotte Motor Speedway – FedEx Ground (F3)

The "F3" characters on the b-post of the #11 Toyota represent Failure Free Fleet, a FedEx Ground quality action team that improved tire maintenance practices to optimize fleet performance.

FedEx Ground (F3)

October 5, 2014 – Kansas Speedway – FedEx Office (3008)

Durham, NC Research Park is a leading store team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance, Profit to Plan, Pack & Ship and We Listen Scores).

The Durham NC Research Park team is leading the nation by putting people first. The center has a strong team dynamic and has a clear vision set forth by the Center Manager. There is a cooperative, competitive and fun culture that allows customers to have an enjoyable and memorable experience. The team prides itself on executing at a high level, no matter the task or challenge and communicating closely with their Sales partners. Everyone has a "can do" attitude which has been instrumental in driving revenue consistency in FY14 and FY15. Happy team members make happy customers!

FedEx Office is proud to recognize this team for demonstrating the Purple Promise with our customers and business partners.

FedEx Office (3008)

September 28, 2014 – Dover International Speedway – FedEx Freight (ATO)

During the AAA 400 at Dover International Speedway, the #11 FedEx Freight race car featured the call letters ATO, recognizing the FedEx Freight service center in Altoona, Pa. Opened in 1999, the Altoona service center serves customers in Southwestern Pennsylvania. This past year, the center was recognized with a FedEx Freight award for its operational efficiency and accomplishments.

FedEx Freight (ATO)

September 21, 2014 – New Hampshire Motor Speedway – FedEx Ground (GUARD)

The "GUARD" letters on the b-post of the #11 Toyota recognize the FedEx Ground quality action team that developed the "Guardian Program," a resource and tool for employees to track package quality, help develop packaging solutions, and enhance the customer experience.

FedEx Ground (GUARD)

September 14, 2014 – Chicagoland Speedway – FedEx Office (7390)

South Texas is leading the Sales pack in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance and profit dollars).

The South Texas Sales team is leading the nation based on the strength of the entire team. The AE team is always on the lookout to provide additional value to our customers by suggesting new products and services. We have several strong portfolio customers that receive exceptional support from the Sales Customer Service Specialist and Customer Consultant team. Our operations partners deliver flawlessly from the Office and Print Center to the Manufacturing Network. Our total team approach is truly the reason for our success!

FedEx Office is proud to recognize this team for a second time this year! They continue proudly living out the Purple Promise to all of our customers and business partners.

FedEx Office (7390)

September 6, 2014 – Richmond International Raceway – FedEx Express (ONTR)

The #11 car carried the letters ONTR on the b-posts in recognition of everyone's contribution for outstanding performance, especially in the areas of safety and compliance.

  • In FY14, ONTR including its sister facility, ONTRT, recorded only one injury among its 236 employees, the team's best ever safety performance.
  • ONTR was designated an Audit Ace for a 100% audit.
  • Also, ONTR recorded zero aircraft strikes.

Congratulations to everyone at ONT for these outstanding accomplishments.

FedEx Express (ONTR)

August 23, 2014 – Bristol Motor Speedway – FedEx Ground (LAMR)

The FedEx Ground Los Angeles Metro district will be recognized for exceptional safety performance with its district code "LAMR" on the b-post of the #11 FedEx Ground Toyota. The LA Metro district revolves around its hub in Industry with a dozen satellite stations in the greater metro area.

FedEx Ground (LAMR)

August 17, 2014 – Michigan International Speedway – FedEx Freight (DTR)

FedEx Freight honors its service center in Detroit by displaying the call letters DTR on the FedEx Freight #11 race car. FedEx Freight opened its Detroit service center in 1997, and serves customers in the greater Detroit area, including Romulus, Livonia, Taylor, Ypsilanti, and Novi.

FedEx Freight (DTR)

August 10, 2014 – Watkins Glen International – FedEx Ground (NWST)

The FedEx Ground Northwest district will be recognized for exceptional safety performance with its district code "NWST" on the b-post of the #11 FedEx Ground Toyota. The Northwest district includes the Portland hub and surrounding stations in Washington, Oregon, Alaska and the northern Idaho Panhandle.

FedEx Ground (NWST)

August 3, 2014 – Pocono Raceway – FedEx Office (5588)

Westin LAX is a leading Hotel & Convention store team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance, Profit to Plan, Pack & Ship and We Listen Scores).

The FedEx Office Westin's success lies in service excellence and protecting our guest's overall experience. We live the Purple Promise with every guest interaction. We have knowledgeable Team Members who listen to the customer's needs and deliver a quality product. In addition, we work closely with the leadership team within the hotel and they are committed to FedEx Office. This is truly a great partnership. We have tons of fun doing what we love and our guests are part of that fun.

FedEx

July 27, 2014 – Indianapolis Motor Speedway – FedEx Express (CMIA)

The #11 car carried the letters CMIA on the b-posts in recognition of the U.S. Operations team in the Champaign / Urbana market. CMIA runs the Express pickup and delivery operations for the customers in east-central Illinois.

Some of the station accomplishments in which the team takes pride include:

  • Achieved both Accident and Injury rate goals for FY14
  • Beating both the FO and PO Destination Fail Rate goals for FY14
  • Beating both the DEX 03 and DEX 08 Frequency goals for FY14
  • Beating the No Attempt WDL Frequency goal for FY14
  • Exceeding the business plan PFTE for FY14

This level of performance is not unusual for the CMIA team; they have achieved the Mid Central District "Station of the Year" award for the fourth consecutive year in FY14!

FedEx Express (CMIA)

July 13, 2014 – New Hampshire Motor Speedway – FedEx Freight (PLB)

FedEx Freight recognizes its Plattsburgh, N.Y., facility by displaying the call letters PLB on the FedEx Freight #11 race car. A small, yet vital operation, the Plattsburgh service center lies along the shore of Lake Champlain, serving customers in upstate New York since October 2012.

FedEx Freight (PLB)

July 5, 2014 – Daytona International Speedway – FedEx Ground (WROK)

The FedEx Ground Western Rockies district will be recognized for exceptional safety performance with its district code "WROK" on the b-post of the #11 FedEx Ground Toyota. The Western Rockies district extends from its Salt Lake City hub to include most of Idaho, Nevada and Utah.

FedEx Ground (WROK)

June 28, 2014 – Kentucky Speedway – FedEx Office (5014)

Boca Raton Resort and Club is a leading Hotel & Convention store team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance, Profit to Plan, Pack & Ship and We Listen Scores).

How the team is leading: Our success lies in the teamwork. Every team member in the HCO prides themselves in delivering the Purple Promise in each transaction and interaction. We nurture personal relationships with the Hotel guests, Hotel employees and Resort members.

FedEx Office (5014)

June 22, 2014 – Sonoma Raceway – FedEx Freight (EKA)

For the Toyota/Save Mart 350, FedEx Freight recognizes the company's Eureka, Calif., service center by featuring the call letters EKA on the #11 FedEx Freight race car. The Eureka center opened in 1981, and has operated for more than 30 years. Team members are committed to make every FedEx experience outstanding, serving customers in the coastal areas of Northern California and Southern Oregon.

FedEx Freight (EKA)

June 15, 2014 – Michigan International Speedway – FedEx Express (DTW)

On June 15th, DTW went "Along for the Ride" with Denny Hamlin and the #11 FedEx Express Toyota at the Quicken Loans 400 at the Michigan International Speedway. The #11 carried the letters DTW on the b-posts between the windows in recognition of the AGFS teams in the Detroit Market.

Much like Denny Hamlin and the FedEx #11 race team, the DTW market has been working as a cohesive team in their goal to provide better service for their customers. No race can be won without the team working together. Also like Denny Hamlin and his team, expect many future races to be won by the AGFS / USGO team in the Detroit market. The DTW team has performed very well and has taken various actions which have resulted in:

  • Reduced transit RDL failure to .89% in April 2014.
  • Significant reduction in overall service failures to the customers in the Detroit market.
  • Significant reduction in outbound flight delays out of the Detroit market.
  • AGFS working together as a strong cohesive team resulting in better service for the customer.

The FedEx DTW crew is winning the package delivery race through operational excellence! And, as with any true winning team, DTW gives back to the community with time, contributions, and leadership. Bravo Zulu to everyone in the DTW market!

FedEx Express (DTW)

June 8, 2014 – Pocono Raceway – FedEx Ground (WROK)

The FedEx Ground Western Rockies district was recognized for its commitment to delivering outstanding customer experiences with its district code "WROK" on the b-post of the #11 FedEx Ground Toyota. The Western Rockies district extends from its Salt Lake City hub to include most of Idaho, Nevada and Utah.

FedEx Ground (WROK)

June 1, 2014 – FedEx 400 Benefiting Autism Speaks – FedEx Freight (HSG)

During the FedEx 400 at Dover International Speedway, the #11 FedEx Freight race car featured the call letters HSG, recognizing the FedEx Freight service center in Harrisburg, Pa. Opened in 1999, the Harrisburg service center averages 975 shipments per day. More than 100 employees serve customers in South Central Pennsylvania with 99 percent on-time deliveries.

FedEx Freight (HSG)

May 25, 2014 – Charlotte Motor Speedway – FedEx Office (2700)

San Diego Mission Valley is a leading store team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance, profit dollars, Pack & Ship and We Listen scores).

The San Diego Mission Valley team is leading the nation by being customer and revenue focused. There is no customer job or request too big or little. The team members get to know their customers by asking questions and doing a great job giving their Senior Center Manager leads to share with their partners in Sales. This focus has allowed the team to win many projects and achieve their leading results.

FedEx Office is proud to recognize this team for demonstrating the Purple Promise with our customers and business partners.

FedEx Office (2700)

May 17, 2014 – Charlotte All-Star Race – FedEx Express (LFIA)

On Saturday, May 17, the LFIA U.S. Operations station team went "Along for the Ride" with Denny Hamlin and the #11 FedEx Express Toyota for the NASCAR Sprint All-Star Race at Charlotte Motor Speedway. The #11 car carried the letters LFIA on the B-posts between the windows in recognition of everyone's contribution for attaining the station's PSP goals.

  • LFIA is achieving its Injury and Accident rates, and was honored with the Safety Quality Award (Large Location) in March.
  • On Service, LFIA is meeting or exceeding all nine Service Measurements for the fiscal year.
  • Also, the LFI team is meeting its "check book" financial goals for FY14.

Congratulations to everyone at LFI for these accomplishments!

FedEx Express (LFIA)

May 10, 2014 – Kansas Speedway – FedEx Freight (RKI)

FedEx Freight salutes team members in Rock Island, Ill., displaying the service center call letters RKI on the #11 FedEx Freight race car during the Kansas 400 at the Kansas Speedway. The service center, which opened in 2009, is an award-winning operation with more than 200 employees and growing. It serves eastern Iowa and western Illinois.

FedEx Freight (RKI)

May 4, 2014 – Talladega SuperSpeedway – FedEx Express (BFM)

Over the past year, the Air Ground and Freight Services operations team in the Mobile, AL market has achieved: "Zero" controllable a/c delays; An AGFS pickup reliability of 99.78%; plus, the highest productivity levels in the AGFS Southern Region.

All of the BFM-based team members are winning the package delivery race through operational excellence! And, as with any true winning team, BFM gives back to the United Way & March of Dimes – with time, funds, and leadership. BZ to everyone in the BFM market!

FedEx Express (BFM)

April 26, 2014 – Richmond International Raceway – FedEx Ground (NWST)

The FedEx Ground Northwest district will be recognized for its commitment to delivering outstanding customer experiences with its district code "NWST" on the b-post of the #11 FedEx Ground Toyota. The Northwest district includes the Portland hub and surrounding stations in Washington, Oregon, Alaska and the northern Idaho Panhandle.

FedEx Ground (NWST)

April 6, 2014 – Texas Motor Speedway – FedEx Office (7390)

South Texas is a leading Sales team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., Sales performance and profit dollars).

The South Texas Sales team is leading the nation based on the strength of the entire team. The AE team is always on the lookout to provide additional value to our customers by suggesting new products and services. We have several strong portfolio customers that receive exceptional support from the Sales Customer Service Specialist and Customer Consultant team. Our operations partners deliver flawlessly from the Office and Print Center to the Manufacturing Network. Our total team approach is truly the reason for our success!

FedEx Office is proud to recognize this team for proudly living out the Purple Promise to all of our customers and business partners.

FedEx Office (7390)

March 30, 2014 – Martinsville Speedway – FedEx Freight (VLD)

FedEx Freight gives recognition to its Valdosta, Ga., service center by displaying the call letters VLD on the #11 FedEx Freight race car at the Martinsville Speedway. The service center, with 108 doors and more than 100 team members, serves customers in southern Georgia and northern Florida.

FedEx Freight (VLD)

March 23, 2014 – Auto Club Speedway – FedEx Express (ONTA)

The Ontario, CA station operations team's service area spans 2,500 square miles and is home to five of our top 20 customers, including Amazon, Apple, and DIRECTV. ONTA handles more than 50,000 packages daily and is one of the largest total volume stations in FedEx Express. In addition to providing their customers with outstanding service, the 400+ employees at ONTA also maintain a very strong presence in the community. Congratulations to everyone at ONTA for outstanding success in making a difference in your community.

FedEx Express (ONTA)

March 16, 2014 – Bristol Motor Speedway – FedEx Freight (CUB)

FedEx Freight recognizes its Columbia, S.C., service center by displaying the call letters CUB on the #11 FedEx Freight race car at the Bristol Motor Speedway. The service center, which earned District Center of the Year honors in 2012 and 2013, delivers on the Purple Promise to make every FedEx experience outstanding.

FedEx Freight (CUB)

March 9, 2014 – Las Vegas Motor Speedway – FedEx Ground (ONTO)

The FedEx Ground Ontario district was recognized for outstanding service quality with its district code "ONTO" on the b-post of the #11 FedEx Ground Toyota this weekend at Las Vegas Motor Speedway. The Ontario district, part of FedEx Ground's North American operations based out of the Toronto hub, comprises the Ontario province as well as Nova Scotia and New Brunswick.

FedEx Ground (ONTO)

March 2, 2014 – Phoenix International Raceway – FedEx Office (0512)

Memphis TN Germantown team is a leading store team in our annual President's Club program. President's Club recognizes champion results in combined performance areas (i.e., sales performance, profit dollars, turnover and customer scores on service).

The team provides customers with helpful, professional, and rapid service. Customers rely on this team's great customer service which ensures a positive relationship that is built to last for future business.

FedEx Office (0512)

February 15 & 23, 2014 – Daytona International Speedway – FedEx Express (ATLR)

Employees at the FedEx Express Atlanta Ramp always come together to deliver the Purple Promise and overcome obstacles. Such was the case in January when the city of Atlanta was crippled by a rare ice storm.

While thousands of motorists were stranded for hours on frozen roadways, a group of dedicated ramp employees braved the elements and made it to work the night of the storm to keep our customers' packages moving. They safely kept the operation going and ensured our aircraft departed with no issues.

In November 2013, ATL was among the first FedEx Express ramps to deploy the new FedEx 767 freighter and did so flawlessly. A second 767F was deployed during peak. In December, ATLR set peak season records processing a record 54,000 pieces outbound and an average of 46,000 pieces per day. The FOPTC sort operation processed a record 42,000 pieces outbound.

ATLR is also a recipient of the FY13Q4 Circle of Excellence Award.

Congratulations to ATLR for going Along for the Ride with Denny at the Sprint Unlimited and Daytona 500 races!

FedEx Express (ATLR)