Fulfillment Services
Overview
FedEx® Fulfillment Services is a turnkey, modular, and scalable solution that, when integrated in your operations, provide you an end-to-end, supply chain offering designed and configured to meet your specific needs.
Features
- Global Distribution Center (GDC) in Memphis offers 24/7 - 365 day availability of your inventory
- Late night access to FedEx World Hub and location convenient to FedEx Ground and Freight locations
- Flexible, scalable multi-client facilities - GDC includes nearly 500,000 sq. ft. under roof
- GDC is fully temperature controlled and monitored with a compliant temperature recording system
- End-to-end custodial control through FedEx (when linked with FedEx operating companies)
- ISO 9001:2000 certified business processes
- Order management and administration configured to the requirements of your business
- Complete management processes include pick, pack, and ship, kitting and return services
- Inventory Administration including visibility of inbound, outbound, and static inventory within DCs and even web access to your data
How You Benefit
- Improves your customer service and customer retention to companies regardless of location or time-zone
- Increases flexibility and control with fast and configurable fulfillment solution
- Accelerates response to market changes through flexible, scalable services
- Cuts overhead costs by outsourcing warehouse and software needs and implementing a variable fee structure
- Limits investment and risk for companies entering new market segments
- Increases customer retention by improving the overall customer experience
- Build customer loyalty and retention through personalized shopping experiences
- Grow sales with online marketing services, such as targeted e-mail, coupons, and loyalty programs
- Provide security, protect privacy, screen for fraud
- Improve customer communications through e-mail, call centers, order confirmation and order numbers for tracking
Related Information
- FedEx Industry Solutions
- FedEx Returns
- To learn more about the FedEx Global Distribution Center, view the video.
