- Order is sent to FedEx via XML, Internet, customer calls, EDI and is processed by the FedEx Order Management System.
- Order information is sent from FedEx Information Network and the visibility, connectivity, business rules, order administration functions are required.
- Order is transmitted to the appropriate DC. The order is processed, picked and packed and shipped to the end customer.
- The package is picked up by FedEx, scanned, and delivered to the end customer.
- The Fedex customer is billed for the order.
- If the end customer decides to return the product, the returns are processed in reverse order and delivered to the appropriate network distribution center.
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- Complete inventory and order visibility across multiple facilities through network capabilities.
- Operations and IT support infrastructure in place across multiple partners and locations.
- Executes processes, tags orders based on pre-set customer requirements.
- Order process from inception to delivery. Process integrates order management system with warehouse management systems.
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