Fraudulent Email Alert
May 13, 2013
A new variant of fraudulent emails is circulating with the subject line “FedEx Account Information.” This fraudulent email wants customers to update their shipping passwords for their online account.
If you receive this message do not open the email or click on the link.
If you receive an email like the sample below, please forward it to abuse@fedex.com.
Sample Fraudulent Email Message:
April 11, 2013
A new variant of fraudulent emails is circulating including the subject line “Shipping Information.” This fraudulent email wants customers to open a Microsoft® Word document for more information or click on a “Print Receipt” link.
If you receive this message do not open the email or click on the attachment or link. Please forward suspected fraudulent FedEx emails to abuse@fedex.com.
What is important to remember is that FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.
Sample Fraudulent Email Message:
Sample Fraudulent Email Message:
Sample Subject Lines:
- Shipping Information
- Shipping Info
- Shipping Service
- Tracking Number (304)42-304-304-1185-1185
- Number (H)GRK34 813 511 5974 0444
- ID (786)62-786-786-1404-1404
- Tracking ID (253)21-253-253-8500-8500
Protecting Yourself
Go to our FedEx Customer Protection Center to learn more about protecting yourself online. By following a few simple tips, you can make your online experience safer and more secure.