Holiday Scams - Beware
You're not expecting a FedEx package. Nevertheless, you received an email or telephone call from someone claiming to be from FedEx asking for personal information in order to deliver your package.
Let's face it, who doesn't want to receive a package via FedEx services this holiday season? But be warned - scammers play on that emotion when they email or call people about bogus shipments. We encourage you to use the following information to help protect you from being a victim of a "holiday Grinch."
Don't Get Tricked
Remember that FedEx does not make unsolicited telephone calls or send unsolicited emails requesting information regarding, invoices, account numbers, credit card numbers, passwords or any other type of personal information.
If you receive an unsolicited telephone call or email claiming to be from FedEx, never provide any personal information or click on any links or attachments. If you receive fraudulent emails claiming to be from FedEx, you can forward them to firstname.lastname@example.org.If you receive a telephone call and are concerned that the caller is not from FedEx, ask the caller for specific information - tracking number, invoice number, etc. Then call 1-800-Go-FedEx to speak to a customer service representative for assistance.
Know for sure that you are actually receiving a FedEx package by signing up for FedEx Delivery Manager – it's free. FedEx Delivery Manager enables you to better track FedEx packages headed to your home address. This suite of options allows you to set customized alerts that tell you when FedEx packages are on the way to your home. That way, your package won't be sitting unattended on the porch simply because no one knew it was there. Sign up at http://www.fedex.com/delivery.
We invite you to go to our FedEx Customer Protection Center http://www.fedex.com/us/security/ to learn more about protecting yourself online. By following a few simple tips, you can make your online experience safer and more secure.
Visit the Federal Bureau of Investigation's website for tips to protect you from telemarketing fraud.