FedEx Updates

September 2009
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Printer-Friendly Make Faster, More Accurate Shipping Decisions

A new online resource enables you to select the right service and prepare your shipment quickly, helping your business stay competitive.
With operating expenses at most businesses under scrutiny these days, it's become more important than ever to make smart shipping decisions. Selecting the right service and properly preparing shipments can help your business run more efficiently and competitively.

To help you find service details and shipping information faster, FedEx has created Guide to Services, a new Web site that displays shipping information based on your experience with FedEx and your unique shipping need. You can access Guide to Services at fedex.com/us/guidetoservices or from the fedex.com home page.

Depending on your business need, there are several ways the Guide to Services site can help you:
  • If you're new to FedEx, click on the New Customer Center. That's where you can learn how to set up your FedEx account and import your existing addresses. Plus, you can download an interactive welcome kit, connect to special offers and promotions, and access FedEx tutorials and small-business resources.

  • If you want more in-depth information about FedEx® services, go to Our Services. It's a comprehensive “Shipping 101” site organized around your shipping need — packages or freight; U.S. or international; or value-added options such as returns, proof of delivery, special pickup and delivery alternatives. You can also view a list of all FedEx services; access FedEx terms and conditions of service; and download a copy of the FedEx Service Guide, which contains rates for FedEx Express® and FedEx Ground® services.

  • If you need help packing your shipment, the How to Pack section of Our Services provides details regarding packing tips, FedEx packing services and packaging available from FedEx.

  • If you need help preparing your shipment, the How to Ship section of Our Services provides details regarding creating labels and other documents. It also includes information about drop-off and pickup options, and ways to track the status of your shipment.

  • If you need help invoicing or filing a claim, the After You Ship section of Our Services helps you manage your FedEx account.
You can also read What's New to learn about recent changes to FedEx services.

Guide to Services truly guides you through FedEx services and shipping information, helping your business make smart shipping decisions more quickly and more accurately. Explore Guide to Services today.