Contact FedEx Online
Our representatives are available online Monday through Friday, 08:30 am to 08:00 pm, excluding holidays.
Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.
Customer Technology Help Desk
For technical assistance: 598.2628.0100
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- Press 6 for Technical Assistance
Call today, a specialist will gladly take care of your doubts and questions.
Contact FedEx By Phone
Customer Service Hours:
Monday - Friday, 24 hour service
FedEx World Service Center, Rivera 3528, Montevideo Monday - Friday, 10:00, 20:00
FedEx World Service Center, Juncal 1321, Montevideo Monday - Friday, 10:00 a 13:00 y 14:00 a 19:00
Special Operations 598.2622.4957 (until 16:00)
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).