Contact Us

FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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Contact FedEx Online

Our representatives are available online Monday through Friday, 08:30 am to 08:00 pm, excluding holidays.
Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.

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Customer Technology Help Desk

For technical assistance: 598.2628.0100

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Call today, a specialist will gladly take care of your doubts and questions.

Contact FedEx By Phone

Tel: 598.2628.0100


Customer Service Hours:
Monday - Friday, 24 hour service


FedEx World Service Center, Rivera 3528, Montevideo Monday - Friday, 10:00, 20:00
FedEx World Service Center, Juncal 1321, Montevideo Monday - Friday, 10:00 a 13:00 y 14:00 a 19:00
Special Operations 598.2622.4957 (until 16:00)

Remote Pick-Up Request

You can request a Remote Pick-Up Request by downloading the following form and instructions in PDF format. You will need the free Adobe Acrobat Reader.

File a Claim

You can file a FedEx Express claim by completing the online claim form.

Click here