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1973
- Federal Express establishes operations.
- On the first night of continuous operation, 389 employees and 14 Dassault Falcon jets deliver 186 packages to 25 U.S. cities.
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1975
- The first Federal Express Drop Box is installed.
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1977
- Following air cargo deregulation, Federal Express acquires seven Boeing 727 – each with a cargo capacity of 40,000 pounds (18,143 kg), seven times the capacity of the Dassault Falcon.
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1978
- Federal Express becomes publicly held and quoted on the New York Stock Exchange with the ticker symbol FDX.
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1979
- The first regional Automated Call Center is opened to provide real-time tracking of every package and also manages people, vehicles and weather conditions.
- Couriers begin using hand-held computers.
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1980
- In order to coordinate on-call pickups for customers, Federal Express introduces Digitally Assisted Dispatch System (DADS) making the company the first air express carrier with computers in vans.
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1981
- Federal Express begins international delivery with services to Canada.
- The Memphis SuperHub opens.
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1982
- The U.S. launches delivery service by10:30 a.m.
- Federal Express introduces the money-back guarantee on timely delivery of both packages and information.
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1983
- Federal Express reaches US$1 billion in revenue – the first U.S. business to achieve this status without merger or acquisition.
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1984
- The first PC-based automated shipping system, later named FedEx PowerShip®, is introduced, and is now offered in 160 countries.
- Federal Express acquires Gelco Express International and launches operations in Asia Pacific.
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1985
- Regularly scheduled flights to Europe begin.
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1986
- Federal Express introduces SuperTracker®, a hand-held bar code scanner that captures detailed package information.
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1988
- Direct, scheduled cargo services to Japan begin.
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1989
- Services to and from the Middle East begin.
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1991
- ExpressFreighter® is introduced to provide overnight delivery between the U.S., Europe and Asia.
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1993
- The introduction of Tracking Software enables customers to track and trace their packages from their own workplace. The Service Guide System includes the Worldwide Directory on diskette, making Federal Express the first express company to put destination information on diskette.
- The Federal Express Clear Electronic Customers Clearance System is created to expedite regulatory clearance while cargo is en route.
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1994
- Federal Express officially adopts “FedEx” as its brand and launches the slogan ‘The World on Time’.
- FedEx Ship® software (now FedEx Ship Manager QuickShip) allows customers to process and manage shipping requests and information from their desktops.
- FedEx launches fedex.com the first transportation Web site to offer online package status tracking, enabling customers to conduct business via the Internet.
- FedEx achieves ISO 9001 certification for its global operations – the first major carrier to earn this quality standard.
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1995
- FedEx opens the Asia Pacific Hub in Subic Bay, Philippines and launches AsiaOne® Network, which connects 11 major Asian commercial and financial centres with overnight delivery.
- FedEx acquires air routes from Evergreen International with ability to serve China.
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1996
- FedEx becomes the first company to allow customers to process shipments online with the introduction of FedEx interNetShip® (now FedEx Ship Manager).
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1997
- FedEx launches an around-the-world flight, which significantly reduces transit times from Europe to the Middle-East, the Indian sub-continent and Asia. The flight also marks the introduction of the first regular express transportation service to Mumbai, India.
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1998
- Customers gain access to a broad portfolio of services, unmatched by the competition when FedEx acquires Caliber System, Inc., creating FDX Corp., a US $16 billion global transportation and logistics powerhouse.
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1999
- FedEx is the first major carrier to introduce a single tariff between certain countries in Europe. This initiative means that all package movements within the “Euro Zone” are the same price (assuming they are the same weight) and customers have one option of being billed and paying their invoices in Euros or local currency. The currency is supported by Rate Finder, allowing online determination of shipping rates.
- FedEx launches FedEx EuroOne® Network, opening a hub at Roissy-Charles de Gaulle airport in France.
- FedEx extends its gateway in Frankfurt by almost doubling its size. Package handling/sort capacity increases by 70%, and sort speed increases by more than 60%.
- Launch of an improved FedEx International Priority service through the new FedEx EuroOne Network, featuring later pick up times and earlier deliveries for European customers.
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2000
- Parent company FDX is renamed "FedEx Corporation." Services are divided into companies that operate independently yet compete collectively: FedEx Express, FedEx Ground, FedEx Global Logistics, FedEx Custom Critical and FedEx Services.
- FedEx announces an expansion of its global network connecting Europe to Asia by a direct flight from its EMEA hub in Paris to its APAC hub in Subic Bay, the Philippines.
- FedEx introduces customer technology solutions including a redesigned fedex.com, FedEx e-Commerce Builder, FedEx Global Trade Manager and FedEx Ship Manager.
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2001
- FedEx Express and the U.S. Postal Service forge a public-private alliance. FedEx Express provides air transportation of some U.S. mail and places FedEx Drop Boxes at post offices nationwide.
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2002
- Launch of FedEx InSight. By entering an InSight login ID, customers can view the status and contents of incoming and outgoing shipments while in transit.
- FedEx announces a five year deal with the Roland Garros French Tennis Open.
- FedEx strengthens it service offering between Europe and Asia Pacific. An improved westbound flight connects the FedEx AsiaOne hub in Subic Bay to its EuroOne hub at Charles De Gaulle, Paris, via Mumbai and Dubai.
- FedEx upgrades its aircraft to MD-11 from A310, resulting in increased capacity by 100,000 lbs.
- FedEx introduces the FedEx® PowerPad in the United States, a hand-held courier device designed to wirelessly send and receive real-time pack information.
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2003
- FedEx celebrates 30 years since the first FedEx aircraft took flight.
- FedEx announces the addition of Afghanistan and Iraq to its global network.
- FedEx is successfully recertified for the revised ISO 9001:2000 international quality management standard for its entire worldwide operations.
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2004
- FedEx Corporation acquires Kinko's for US$2.4 billion, which expands the company's retail access to all of the 1,200-plus Kinko's stores worldwide for greater customer convenience (including more than 400 stores that operate 24 hours a day, seven days a week), increasing its portfolio of services. The retail store locations are re-branded as FedEx Kinko’s Office and Print Centers.
- FedEx launches a European expansion which includes new flights and facilities throughout Europe which shorten transit times for customers.
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2005
- FedEx launches around two around the world flights – Eastbound and Westbound – to provide faster and better connectivity to the major markets around the world.
- FedEx expansion plan launched linking more than 4,000 towns and cities across India to the global network.
- FedEx announces plans to build a new Asia Pacific hub at Guangzhou Baiyun International Airport in Southern China.
- FedEx announces doubling of capacity from Europe to India and the rest of Asia, linking two of the world’s fastest growing markets, India and China, with the industry’s first overnight express link.
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2006
- FedEx Express EMEA extends its sponsorship of the Roland Garros French Tennis Open by five years.
- FedEx Freight acquired the assets of Watkins Motor Lines and Watkins Canada Express.
- FedEx Corp acquired UK-based ANC, to be run as a wholly owned company of FedEx Express EMEA.
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2007
- FedEx Express EMEA signs a long-term sponsorship agreement with the McLaren Formula One racing team.
- FedEx Corporation acquires the express business of the DTW Group, its joint venture partner in China.
- FedEx Corporation acquires its global service participant, PAFEX, in India.
- FedEx Express acquires its Hungarian global service participant, Flying Cargo Hungary Kft.
- FedEx Express announced its domestic next-business-day service within mainland China.
- FedEx Express announced it launched an express freighter flight directly linking Manchester, UK to its Memphis super-hub. The service increases daily capacity from the UK to US by 50% and adds up to 20% daily capacity from Europe to the US.
- FedEx Express EMEA announced UK-based ANC was re-branded as FedEx UK.
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