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Contact FedEx Online

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Contact FedEx By Phone

Tel: 1.800.GO.FEDEX
(1.800.463.3339)

File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

To file a claim in St. Croix, download claim form.
To file a claim in St. Thomas, download claim form.
To file a claim in U.S. Virgin Islands, download claim form.