When you're shipping a package, overlooking the smallest detail can unfortunately lead to delays. So before you hand your package over to FedEx, we suggest that you look over this list and make sure that you've got everything covered.
- Check Country/Territory and FedEx Shipping Restrictions
Can you ship what you want where you want? Make sure your commodity is acceptable for shipment to the destination country/territory via the FedEx service you've selected. View both Destination Country/Territory Web site for import restrictions and this site for FedEx restrictions.
- Check Required Forms for Completeness and Consistency
Make sure you correctly and consistently complete all necessary forms as discrepancies can cause delays. These forms include a signed International Air Waybill, the primary shipping document for most international shipments.
Other documents you need vary by shipment, and may include the Commercial Invoice and Shipper's Export Declaration. For more details on common forms that you may need, see South Africa Export Forms.
- Check Content Descriptions for Accuracy and Legibility
List separately each commodity that you are shipping and provide a detailed and accurate description of each, including what it's made of and how it will be used. Be specific and consistent in your content descriptions on the Air Waybill, Commercial Invoice and other required documents.
- Check Declared Value for Accuracy
The Declared Value, along with your description of the content, is used to determine duties and taxes. Make sure the Declared Value you enter for Customs reflects an accurate value. This value, along with the description of the content, is used to determine duties and taxes.
- Check Contact Information for both Sender and Consignee
Telephone, telex, or fax numbers are often the only way to notify recipients of their shipment. Include telephone, telex or fax numbers for both you (as the sender) and the consignee on the address labels. Put labels on two sides of the package, and include another inside the package.
- Legibly Print the Commodity's Country/Territory of Origin
Make sure you legibly print your commodity's country/territory of origin.
- Package your Shipment Securely
Do not exceed the weight specification of the packaging you're using. Seal packages securely with 2" (5.08 cm) wide, pressure-sensitive, plastic tape. Do not ship items loose in cartons. Use fillers for inside protection. For more details on packing your shipment, see Prepare Package.
- Purchase Special Insurance for High Value Items
We recommend that you purchase special insurance from your insurance company when shipping your high value items. FedEx does not provide insurance coverage.