drive-intent-form-tnt

Contact details

I am contacting you as the

Sender

Receiver

Something else

First name

Last Name

E-mail

Phone Number

Account

Account Number

Tracking Number

Fedex Invoice Number

Company Name

Address

Address 2

Postal Code

City

Additional information

Current Delivery Name

Current Delivery Address

Current Delivery Address 2

Current Delivery Postal Code

Current Delivery City

New Delivery Name

New Delivery Address

New Delivery Address 2

New Delivery Postal Code

New Delivery City

Confirmed Delivery name

Confirmed Delivery Address

Confirmed Delivery Address 2

Confirmed Delivery Postal Code

Confirmed Delivery City

New date of delivery

Collection Name

Collection Address

Collection Address 2

Collection Postal Code

Collection City

Pickup reference number

Current pick-up date

Pick-up date

Reason of cancelation

Please confirm how many packages were delivered in total?

Please confirm how many packages are damaged?

Please confirm if there was any visible damage to the outer box, if so please describe the damage to the box?

Please describe what type of inner packaging material was used to protect contents and was the inner packaging material damaged?

Please describe the contents and exactly what damage was done to the contents?

Please list how many items/units are damaged?

Please provide value, declared value as well as declared customs value for damaged items

If there was damage to the box, does the damage correspond with the damage to the contents?

Can the contents be repaired, if so what is the repair estimate cost?

Payment Method for the transportation charges

I confirm that the shipment was invoiced less than 15 days ago

Yes

Refund Method

How many packages/items were sent?

How many packages/items are missing?

Please describe the external and internal packaging of the missing shipment?

Please advise if there are any identifying markings/labels/colour on outer and inner packaging?

What is the description including Size/Colour /Fabric etc. of the missing items?

Please advise if there are part/serial numbers on the items or packaging.

If it is a missing phone/electrical/computer item, please provide the serial/model or IMEI number.

Are there any order numbers associated with the item lost?

What is the Manufacturers/Brand name?

Application name

FedEx.com login name

Your message

languageCode_hidden

countryCode_hidden

campaignId_hidden

brandID_hidden

inputGroup

Which topic do you need help with?

What would you like to do?

Tell us a bit more.

Contact details

Account

Additional information