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FedEx Ship Manager® Help
FedEx Ship Manager® Address Book Customize

Help Options

Help menu
Click the Help menu at the top of each page to access the following tools:
  • Help with this page - Includes FAQ's, specific instructions, and additional information for the sections and processes you see on the screen.
  • Interactive Help Guide - Offers the ability to practice using our applications, assistance during actual transactions, a printable User Guide, and "What's New" information.

Contact FedEx 
Refer to the Contact Us page for ways to contact FedEx via e-mail, mail, or phone.


User Account Association
Check this box to associate your FedEx Freight contacts with your existing contacts.

Confirmation messages
Click the Customize tab on the Address Book screen and select to Turn on or Turn off confirmation messages.
  • Turn on - Confirmation messages display at the bottom of the screen after performing certain Address Book actions such as deleting an address or a Group. If the action requires confirmation, the user must select Yes or No before proceeding.
  • Turn off - Confirmation messages do not display after performing Address Book actions. Actions are automatically accepted without confirmation.

Save your selections

Click Save when you are finished making your selections. You are returned to the Addresses screen.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.