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FedEx Ship Manager® Help
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FedEx Ship Manager™ at fedex.ca – Address Book
Import/Export
 

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  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Interactive Help Guide –Offers the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx

Refer to the fedex.ca Contact Us page for ways to contact FedEx via e-mail, mail, or phone.

To Import Addresses


  1. Click the Import/Export tab on the Address Book screen.
  2. Select Import from the Choose Action drop-down menu. Note: If you are a Shipping Administration User, you may have additional options in the drop-down menu:
    • Import to Personal Address Book
    • Import to Central Address Book
    • Export from Personal Address Book
    • Export from Central Address Book
  3. Click Replace Address Book to replace the addresses in the Address Book with imported addresses.
    • You can leave this option unchecked to append the imported addresses to the Address Book.
  4. Select to import the addresses as Recipients, Senders, broker, both recipient/sender or all (recipient, sender and broker).
  5. Click Import File, or Map My File Fields to the FedEx Import Template.
  6. Select to import the addresses as Recipients, Senders, broker or both recipient/sender.
  7. To import the addresses using a template with a comma separated format, click Download a Sample .CSV File.
  8. Click Browse, and choose the appropriate file to import.
  9. Select the file type from the drop-down menu.
  10. Click Import to complete the import process and return to the Addresses screen.

Map My File Fields to the FedEx Import Template

The Map Fields screen displays when you click Import after you have selected Map My File Fields to the FedEx Import Template.
  1. Select a field to map, and click Map to next to the corresponding FedEx field.
  2. To remove a mapped field, click Remove next to the corresponding FedEx field.
  3. When you have completed mapping your fields, click Use this Mapping to complete the import process and return to the Addresses screen.

View Last Import Report

Click View Last Import Report to correct the contacts that have been imported with errors. Contacts that have been imported with errors appear in this import report but not on the address book.

Export


  1. Select the Import/Export tab on the Address Book screen.
  2. Select Export from the Choose Action drop-down menu. Note: If you are a Shipping Administration User, you may have additional options in the drop-down menu:
    • Import to Personal Address Book
    • Import to Central Address Book
    • Export from Personal Address Book
    • Export from Central Address Book
  3. Select the addresses to export, and save it in a .csv file.
  4. Click Export.
  5. Select or enter the file name with a .csv file type.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager @ fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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