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FedEx Discount Detail Tool
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FedEx Discount Detail Tool is a secure Internet-based solution that allows FedEx customers enrolled in an Earned Discount program to easily view summarized and detailed shipping discount information based on invoiced shipment data. It enables you, our customer, to see how the Earned Discounts were applied to your shipments and view a summary of the current and historical Earned Discount program information and its applicable Base Transportation Charges for your account(s). 
 



Please click on the below sections for more information:
 
·         Registration
·         Account Selection
·         Search Invoices and Tracking Numbers
·         Earned Discount Program
·         Earned (Grace) Discount
·         Bonus Discount
·         Base Transportation Charges Level History
·         Settings
 
 
 
Registration                                                       



 
To register for FedEx Discount Detail Tool, go to the fedex.com log-in page and click ‘Sign Up Now’.
·         If you already have a fedex.com username and password that you use for FedEx Ship Manager® at fedex.com, login and verify your account information.
·         If you are new to fedex.com, you will need to register first by clicking on the ‘Sign Up Now’ link on the right side of the login page. You must provide all requested company and contact information and required security verification information.

The first user to register an account for FedEx Discount Detail Tool is by default the account administrator. A new administrator can be designated at any time following the completion of registration and receipt of password.
 
 
 

Account Selection                                                


 
All information provided in FedEx Discount Detail Tool is based on the selected account. You may view information on more than one account in FedEx Discount Detail Tool, but for only one account at a time. 
 
Before viewing discount information, select the appropriate account using the Current Account menu at the top of each screen. You can also add accounts by selecting the ‘Add an Account’ link.


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Search Invoices and Tracking Numbers         


 
To see how your Earned Discounts were applied to your FedEx shipments, either enter an Invoice Number or Tracking Number in the search box section and select ‘Search’.

The search results will be displayed in an easy-to-read format that includes the following information associated with each shipment  related to the selected account:
 
·         Track #: Tracking or PRO number.
·         FedEx service used for the shipment.
·         Ship and invoice dates.
·         Base Transportation Charges for the shipment. This is the gross transportation amount, excluding ancillary service fees, surcharges, special handling fees or other additional shipping charges, duties and taxes or sales/VAT taxes.
·         Base Discount. This is a fixed discount that may have applied to your shipment according to your FedEx Pricing Agreement.
·         Earned Discount, Grace Discount, Bonus Discount or other types of discounts, if applicable, that may have applied to the shipment.
·         Total Transportation Charges for the shipment. This is the net transportation amount including all applicable discounts, surcharges, ancillary fees, special handling fees and any other additional shipping charges not shown on the screen.

Note: Please review your invoice for detailed information on complete charges overview.


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Earned Discount Program                                          


The Earned Discount Program enables qualifying FedEx customers to receive a discount when they meet predetermined transportation spend levels and/or shipping criteria.
 
It is a fully automated rolling discounting program where customers’ business with FedEx over the most recent past period will be rewarded by a corresponding discount on the customer’s next invoice.
 
Under Earned Discount Program, your transportation spend is defined as the Base Transportation Charges or gross transportation amounts before discounts are applied and excluding ancillary service fees, surcharges, special handling fees, other charges, duties and taxes, sales or value added taxes.
 
At the beginning of the program, you will usually benefit from a Grace Discount. During a pre-defined time, called a grace period, you will benefit from a set discount, as specified in your FedEx Pricing Agreement, in order to enable you to build up your shipment volume to the agreed Base Transportation Charges levels as stated in your FedEx Pricing Agreement. A Grace Discount is shown when your account/invoice is in this grace period.
 
Once your account is placed on an Earned Discount Program, it begins to calculate your Base Transportation Charges level associated with your account’s shipping activity and/or other aggregated accounts as per your FedEx Pricing Agreement.

This will determine the corresponding applicable discount percentage in your Earned Discount Program that you achieved over the most recent period

The Base Transportation Charges level frequency can be weekly, monthly, quarterly, semi-annually or annually as identified in the table below.

 
 
The Base Transportation Charges level is determined based on the following criteria:


Frequency
Frequency Indicator
Calculation Period *
 
Weekly
13
last 13 weeks
 
 
26
last 26 weeks
 
 
52
last 52 weeks
 
Monthly
1
last month
 
 
3
last 3 months
 
 
6
last 6 months
 
 
12
last 12 months
 
Quarterly
1
last 3 months
 
  2
last 6 months
 
  4
last 12 months
 
Semi-Annual
1
last 6 months
 
  2
last 12 months
 
Annual
1
last 12 months
 
 
* At the commencement of the Earned Discount Program, the prior week/month/year’s Base Transportation Charges will be used as the starting point for the applicable Calculation Period until a sufficient number of historical week/month/year’s Base Transportation Charges are available to be reviewed on a rolling basis in accordance with the above.

 
 
So FedEx will calculate your annualized average Base Transportation Charges as per your frequency (e.g. monthly) and measured over a calculation period (e.g., 12 months) as specified in your FedEx Pricing Agreement. This will determine your annualized Base Transportation Charges level and its applicable corresponding discount on a rolling basis. This will be re-calculated following your frequency (e.g. each month).


If your frequency is set weekly based on a 52-week period, your Base Transportation Charges level would be calculated as the annualized weekly average of your transportation spend for the last 52 weeks and it would be re-calculated each week, on a rolling basis.


The corresponding Earned Discount is applied for next shipping activity / invoice cycle. If the frequency is set for weekly, the discount shall be applicable to the following week’s shipping activity. If the frequency is set to monthly, the discount shall be applicable to the following month, and so on.


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Earned (or Grace) Discount


 
To view your Base Transportation Charges level and Earned (or Grace) Discount Program information for the selected account and service, select ‘View Earned Discount Information’ on the Main Page.
 
Grace or Earned Discounts apply as a percentage off the Base Transportation Charges specified for each applicable service in effect on the date of shipment.

On the Earned Discount Program Information – Detail screen, you can find more about the following features:
 
·         The applicable service and ship date for the Earned (or Grace) Discount Program information.
·         The associated Base Transportation Charges level that your Earned Discount is based on for the selected service and ship date, which is highlighted on the screen.
·         The Earned Discount level currently in effect for the selected service and ship date, which is highlighted on the screen.
·         Base Transportation Charges levels above and below your current level with associated Earned Discount levels.
·         Earned Discount Program start date and calculation period.
 
Notes:
- To view Earned (or Grace) Discount Program information for other eligible services, select from the ‘Service’ menu.
- To view Earned (or Grace) Discount Program information for other shipment dates, select ‘Ship Date’ and ‘Go’.
- To return to the Main Page, select ‘Back to Main Page’.
- To view the FedEx services that contributed to your Earned (or Grace) Discount level, select the hyperlink ‘View the FedEx services that contributed to the program’ on the Earned (or Grace) Discount Program Information – Detail screen.
 
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Bonus Discount

 
A Bonus Discount is an additional discount. It is based on certain characteristics as agreed in your FedEx Pricing Agreement. The most common Bonus Discount is an additional discount that is given if you are using automated shipping application.

To view Bonus Discount Program details for the selected account, select ‘View Bonus Discount Information’ hyperlink on the main page.
 
The Bonus Discount Program Information – Detail screen provides the following information about your Bonus Discount Program:
 
·         Start date.
·         Origin and Destination.
·         Discount amount and/or percentage.
·         Date when the discount was applied.


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Base Transportation Charges Level History
 

To view your Base Transportation Charges Level History for the selected account, select ‘View my Base Transportation Charges level history’ on the Earned (or Grace) Discount Program Information – Detail screen.
 
The Base Transportation Charges Level History screen provides the following information about your current Earned (or Grace) Discount Program:
 
·         The FedEx company for which the Earned Discount Program is applicable  as per your FedEx Pricing Agreement ( FedEx Express, FedEx Ground or FedEx Freight)
·         The rolling average of your total Base Transportation Charges based on the calculation period (e.g. 52 weeks) when those contributed to the Base Transportation Charges Level for your account  (as defined in your FedEx Pricing Agreement). This is used to determine your applicable Earned Discount. 
·         The date period based on your calculation frequency when your Base Transportation Charges contributed to your Base Transportation Charges level. The shipment date period when Earned Discounts were applied.
·         Total Transportation Charges for the specified period that contributed to your Transportation Charges level calculation
 
Note: During grace period, the Total Transportation Charges are not calculated until the last week (or month) of the grace period.
 
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Settings                                                          
 

Click the Settings link to access the following FedEx Discount Detail Tool user administration features:
 
·         Manage Users – the first user to register for access is the administrator. The administrator may authorize additional users to access FedEx Discount Detail Tool, by entering the user's information and clicking the ‘Add New User’ button.
 
·         Change Administrator - the administrator may assign their administrative privileges to a previously added user by selecting the user from the ‘Select new administrator...’ drop-down list, and clicking the ‘Change Administrator’ button.
 
Note: Once a change is made, all previous administrative privileges are transferred to the new administrator.
 
·          My Profile - Clicking the My Profile link allows you to manage all the FedEx accounts you use online, as well as the fedex.com services you use for each account.


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