Online Technical Support
Chat online with a FedEx Technical Support Agent, submit a question or find answers to common questions by clicking here.
Click the Help menu at the top of each page to access the following tools:
Refer to the fedex.ca Contact Us page for ways to contact FedEx via email, mail, or phone.
Frequently Asked Questions
Complete an Autoload
The AutoLoad function will identify your FedEx shipments within the last three months and load the consignee and commodity information into your profile(s).
When AutoLoad is complete, you will receive an email confirmation at the email address associated with your My Account profile. This email address will be displayed on your confirmation page.
Note: AutoLoad is not available for Bill-To accounts.