Customer Support FedEx

Customer Support

Customer Support

Contact Us

We have been and will continue to operate to and from impacted areas as local conditions and restrictions allow. Please use our online tools to check the status of your shipmentobtain a quote or process new bookings.


Chat to us

Chat to us

Our team is available Monday to Friday 8.00 am - 6.00pm

Agents are not currently available

Write to us

Write to us

Reach the right person the first time, our contact form will help you.

Write to FedEx

FAQ's

Find all the answers to your question.

Call us

Call Us

General inquiries and information for new customers: 01806 111 800
(20 Ct./call from a German landline; mobiles not more than 60 Ct./call)

Contract-related inquiries and information: 06107 68 40 660
(billing at local rate)

Overseas Phone Number: +49 (0)6107 68 40 660

Opening hours:
Our team is available Monday to Friday from 08:00 to 19:00.

Freight Customer Service: +49 (0)69 45005 4267

Opening hours:
If you’re shipping over 68 kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:00 to 18:00.

FedEx Sales Team: verkauf@fedex.com

For questions about your rates or individual tariffs please contact our sales team directly.