Customer Support
Contact Us
We have been and will continue to operate to and from impacted areas as local conditions and restrictions allow. Please use our online tools to check the status of your shipment, obtain a quote or process new bookings.
Chat to us
Our team is available Monday to Friday 8.00 am - 6.00pm
Write to us
Reach the right person the first time, our contact form will help you.
Call Us
General inquiries and information for new customers: 01806 111 800
(20 Ct./call from a German landline; mobiles not more than 60 Ct./call)
Contract-related inquiries and information: 06107 68 40 660
(billing at local rate)
Overseas Phone Number: +49 (0)6107 68 40 660
Opening hours:
Our team is available Monday to Friday from 08:00 to 19:00.
Freight Customer Service: +49 (0)69 45005 4267
Opening hours:
If you’re shipping over 68 kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:00 to 18:00.
FedEx Sales Team: verkauf@fedex.com
For questions about your rates or individual tariffs please contact our sales team directly.