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Get a Canadian Business Number (BN) and Import-Export (RM) program account

If you don’t have a BN and RM you can apply for them at the Canada Revenue Agency (CRA) website. A Canada BN and RM will enable you to import commercial goods into Canada as the Importer of Record (IOR). Beginning with RLS 2, you’ll be able to apply for a BN and RM number directly through the CARM Client Portal (CCP) business account.


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Create your CARM Client Portal (CCP) business account

Designate a Business Account Manager (BAM) to create and manage your account. A GCKey or a Sign-in Partner will be required to log in to the CCP. See List of Sign-in Partners. Your company and recent import transaction information will be required to create your account.


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Delegate access (i.e., Delegation of Authority) to FedEx Express through the CCP

The BAM must delegate authority by approving the request that we, Federal Express Canada Corporation, will send to confirm our business relationship. This will authorize us to continue managing your commercial importation activities under CARM.





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Complete the FedEx Express Data Collection Form

This information will help ensure FedEx Express can continue to accurately provide customs entry filing, and duty and tax assessment services on your behalf.


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New Customer Reminder: Complete the GAA/POA Package

FedEx Express will require delegation and a fully completed General Agency Agreement (GAA)/Power of Attorney (POA) package in order to continue managing your commercial importation activities. If you haven’t already done so, sign and return the required completed GAA/POA package to us.



What's coming next?

Watch this page for updates on next steps prior to Release 2:

  • A Release Prior to Payment (RPP) Surety Bond will be required
  • You will need to advise FedEx Express if you intend to use the CCP to pay your import duties and taxes to the CBSA directly, starting Release 2: Either FedEx Express continues to pay on your behalf or you pay the CBSA directly via the CCP

Cargo ship at dock
Cargo ship at dock
Cargo ship at dock