Customer Support
Contact Us
We have been and will continue to operate to and from impacted areas as local conditions and restrictions allow. Please use our online tools to check the status of your shipment, obtain a quote or process new bookings.
Chat to us
Our team is online Monday to Friday 9:00 - 18:00.
Write to us
Reach the right person the first time, our contact forms will help you.
Call Us
For shipments from and to foreign countries/territories
Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).
Overseas Phone Number : +33 1 40 85 56 60
If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.
Opening hours :
Our team is available Monday to Friday 8.00 - 20.00.
Freight Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).
Opening hours :
Our team is available Monday to Friday 9.00 - 19.00.
For shipments to and from France
Customer Service : 0825 886 887 (0,15 €/min. + call cost).
Our team is available Monday to Friday from 8.00am to 6.00pm.