Customer Support

International Support

Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).

Overseas Phone Number : +33 1 40 85 56 60
If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.

Opening hours :
Our team is available Monday to Friday 8.00 - 20.00.

Freight Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).

Opening hours :
Our team is available Monday to Friday 9.00 - 19.00.

Domestic Support

Customer Service : 0825 886 887 (0,15 €/min. + call cost).

Our team is available Monday to Friday from 8.00am to 6.00pm.