Customer Support
Contact Us
Please be aware that due to the current situation related to COVID-19, we are experiencing increased call volumes. Please use our online tools to check the status of your shipment, obtain a quote or process new bookings. Alternatively you can also email us and we will follow up as soon as possible.
Chat to us
Our team is online Monday to Friday 9:00 - 18:00.
Write to us
Reach the right person the first time, our contact forms will help you.
Call Us
For shipments from and to foreign countries/territories
Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).
Overseas Phone Number : +33 1 40 85 56 60
If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.
Opening hours :
Our team is available Monday to Friday 8.00 - 20.00.
Freight Customer Service : 0820 123 800 (Service 0,12 €/min. + call cost).
Opening hours :
Our team is available Monday to Friday 9.00 - 19.00.
For shipments to and from France
Customer Service : 0825 886 887 (0,15 €/min. + call cost).
Our team is available Monday to Friday from 8.00am to 6.00pm.