Customer Support FedEx

Customer Support

Customer Support

Contact Us

Please be aware that due to the current situation related to COVID-19, we are experiencing increased call volumes. Please use our online tools to check the status of your shipment, obtain a quote or process new bookings. Alternatively you can also email us and we will follow up as soon as possible.

Chat to us

Chat to us

Our team is online Monday to Friday 9.00 - 18.00.

Agents are not currently available

Write to us

Write to us

Reach the right person the first time, our contact forms will help you.

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Find all the answers to your question.

Call Us With Enquiries

Domestic Support

Customer Service: 03456 00 00 68

Our team is available Monday to Friday from 8:00 to 18:00 and Saturday from 8:00 to 12:00.

International Support

Customer Service: 03456 07 08 09

Our team is available Monday to Friday from 7:30 - 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.


Freight Customer Service: 0800 289 747

If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 8:30 to 17:00.


FedEx Sales Team: 08456 016060

Monday to Friday from 8:30 to 17:00 you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements.