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How to use FedEx®Electronic Trade Documents

How to use FedEx®Electronic Trade Documents

Learn how to activate and submit customs documents with ETD.

FedEx Ship Manager™ at fedex.com

Activate ETD

Follow these simple steps:

  1. Log in to your account.

  2. Click Preferences above ‘Billing Details’ section and under ‘Contact your administrator’.

  3. Within the ‘Customs Clearance Preference’ section, tick the Enable Electronic Trade Documents (ETD) box and agree to the terms and conditions.

  4. Upload a letterhead and signature file. Adjust letterhead within 700 pixels wide by 50 pixels tall and adjust signature within 240 pixels wide by 25 pixels tall before upload – you’ll need them for most customs documents.

  5. Click Save changes.
ETD selection illustration

The new version of FedEx Ship Manager™ at fedex.com

Create an ETD shipment

At-shipment

You can submit your customs documents while creating the shipping label. You can either choose to take advantage of the commercial or pro forma invoice generated by FedEx or decide to upload your own commercial invoice. If you choose the option I want FedEx to help me create a commercial invoice or I want FedEx to help me create a pro forma invoice, upload your signature and letterhead.

When using ETD for the very first time, you will be asked to ‘Accept FedEx Electronic Trade Documents terms and conditions’.

Customs documentation screenshot

Other Shipping Solutions

FedEx Ship Manager® Software

ETD is activated by default from version 31 onwards. For older versions or integrated software, please contact Customer Service or your account executive.

FedEx Web Services

Contact your FedEx account executive to enable FedEx Electronic Trade Documents, or view the online documentation on FedEx Electronic Trade Documents section within the FedEx Developer Resource Center.

FedEx Server

Contact your FedEx account executive to learn more and activate FedEx Electronic Trade Documents.

Return to FedEx Electronic Trade Documents home page