Supporting Document Templates Download Page

To ensure uninterrupted clearance process of your inbound shipment we advise customer to update their import supporting document:

  • For customer using BC2.3 Facility, click here to download the document template for BC2.3 Facility

  • For customer using Formal Entry (PIB), click here to download the document template for PIB Facility

  • For all customers, click here to download Customer Detail Information Form


Please follow the instruction to return the documents to us:

1. Complete all necessary information in the template
2. Print the updated POA and or MOU on company letterhead
3. Apply signature and company chop/stamp
4. Arrange pickup by calling our Integration Support Team at 021.7591.4185
5. Submit your original copy of POA/MOU/Validity Statement letter to our assigned courier