customer with package

Shipping is Easy

Shipping is Easy

Now you can ship your packages from and to Farmacias Benavides.

Now you can ship your packages from and to Farmacias Benavides.

FedEx now in Farmacias Benavides.

Drop off and pick up. 

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Calendar

Flexibility

Pick up or drop off your FedEx packages, even on weekends.

Shop

Convenience

A pharmacy near you.

Clock

Hours

FedEx services are available during pharmacy's operation hours.

Cart

Time Saving

Pick up or drop off a package while filling up a prescription or running an errand.


Services

Store

Drop off.

Drop off your FedEx packages² in Farmacias Benavides and save time.

Package

Pick up.

Request your packages to be deliver to a Farmacias Benavides location and pick them up in the pharmacy near where you live³.

Farmacias Benavides will accept national and international shipments that are properly packaged and labeled. All packages must include a complete label with FedEx account number; International shipments must include all necessary documentation for export. 

Shipping with FedEx Tarifa Única is easy:

Step 1

Create and print your label here

Step 2

Pack, seal and attach the label to your package

Step 3

Leave your package at the counter of any participating pharmacy. 

If your package was delivered to a Farmacias Benavides at the request of the shipper or your shipment was forwarded after a failed delivery attempt you must pick it up at that location. Only the shipper can make changes to the delivery address.

How to pick up a package at Farmacias Benavides? You just need to present your tracking number and an offical ID

Yes, FedEx and Farmacias Benavides have teamed up to offer a better service to their clients in Mexico. We invite you to consult the participating cities.

You can pick up and drop your FedEx shipments at your nearest participating pharmacy; this means that you have more locations where you can leave a pre-labeled FedEx package or you can request delivering your packages at those locations so you can pick them up when and where it is most convenient for you. Once at Farmacias Benavides, approach the counter for assistance. 

No. There is no additional fee or surcharge for dropping off or picking up a package at Farmacias Benavides.

You can track your package here or contact FedEx Customer Service at  55.5228.9904 to confirm that your package is ready for pick up. 

You can check it on the following link. The participating states are: Aguascalientes, Baja California, Baja California Sur, Ciudad de México, Chihuahua, Coahuila, Colima, Durango, Estado de México, Guanajuato, Guerrero, Jalisco, Michoacán, Morelos, Nayarit, Nuevo León, Puebla, Querétaro, San Luis Potosí, Sinaloa, Sonora, Tamaulipas, Veracruz y Zacatecas

Please contact FedEx Customer Service at 55.5228.9904 with any question regarding your shipment. 

Farmacias Benavides will only accept properly sealed and labeled packages with FedEx account number.

Packages won´t be accepted if:

  • They are incorrectly packed or whose packaging is damage
  • Contains dangerous goods or hazardous materials
  • That require return of documents or collect upon delivery
  • Weight more than 68 kilos

Note: Farmacias Benavides reserves the right to refuse packages at discretion of the on-site personnel due to, weight, storage or unacceptable content. If this occurs, you will be channeled to the nearest FedEx Ship Center or contact FedEx Customer Service at 55.5228.9904 for more information.

Shipments will be held for 5 business days. After that, packages will be returned to the nearest FedEx station. If your package has been returned, call 55.5228.9904 for additional assistance. 

When creating a shipment at fedex.com/mx, in the section “Special Services”, select “Hold at a FedEx office” option and enter the address of the Farmacias Benavides where you want your shipment to be delivered to the consignee. 

To request that your shipments be sent to a Farmacias Benavides location for delivery to the consignee, you must call FedEx at 55.5228.9904 and provide the label number. 

If the sender requested since the generation of the shipment that the package be picked up at a pharmacy, you must pick it up at that location. The sender is the only one who can request changes to the delivery address.

If your package has been sent to a pharmacy after a failed delivery attempt, call FedEx Customer Service at 55.5228.9904 for requesting another delivery attempt or to be delivered to another FedEx location or nearest Farmacias Benavides so that you can pick it up safely that same day within the pharmacy’s customer service hours. 

2. Shipments must be pre-labeled and packed. 3. Restrictions may apply.