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Increase your savings with Big Commerce and FedEx

Increase your savings with Big Commerce and FedEx

Take your business online fast and for less with BigCommerce and FedEx.

As we all face the unprecedented challenges of COVID-19, we remain committed to your success. We’re here to help your business deliver what matters when you and your customers need it most.

To help you maintain your business and get you up and running quickly, BigCommerce and FedEx are offering you and your business your first four months free with BigCommerce in addition to: 

  • 50% savings on eligible FedEx Express® U.S., international and returns services
  • 40% savings on eligible FedEx Ground® services, now including ground returns services
  • 25% savings on package residential surcharges 


Click "Sign Up" to save up to 50% off FedEx list rates.

By applying for this discount, I understand that my use of the discount will be governed by the Program agreement.

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For any questions on discount registration, please call a FedEx representative at 1.800.475.6708 between 8 a.m. and 8 p.m. EST.

Complete a quick and easy online enrollment application for savings on these FedEx® services. When you click "Sign Up," you will be prompted to log in or create a user ID, password and account. You may then continue the enrollment process and start shipping.

For any questions on discount registration, please call a FedEx Advantage® Representative at 1.800.475.6708.

Complete a quick and easy online enrollment application for savings on these FedEx® services. When you click "Apply Now," you may be prompted to log in to If you don't currently have a login, you can create a user ID and password to access timesaving online tools on You may then continue the registration process and start shipping.

Online shopping has never been more essential. We’re here to help your e-commerce business deliver.

A savings program tailored for you. Enroll now to enjoy these discounts below:

Service type Discount
FedEx Express® U.S., international and returns services 50%
FedEx Ground® services, now including ground returns services 40%
Package residential surcharges 25%

Eligible FedEx Express services for 50% discount off list rates:

  • FedEx Priority Overnight®
  • FedEx Standard Overnight®
  • FedEx 2Day®
  • FedEx Express Saver®
  • FedEx International Priority®
  • FedEx International Economy®
  • FedEx International Priority® Freight
  • FedEx International Economy® Freight
  • FedEx 1Day® Freight
  • FedEx 2Day® Freight
  • FedEx 3Day® Freight


Eligible FedEx Ground and FedEx Home Delivery services for up to 40% discount off list rates including all FedEx Ground Returns and Home Delivery Returns services in Zones 2, 3, 4, 5, 6, 7, and 8.

FedEx brings convenience to your doorstep and helps you save.

FedEx provides flexible service choices for you to ship, plus a host of value-added benefits and savings.

  • More destinations — ship to destinations in the U.S. and Canada and to more than 220 countries and territories worldwide.
  • More services — choose the service that meets your needs.
  • Peace of mind — get reliable, on-time delivery, supported by a money-back guarantee.1
  • Simple shipping process — create shipping labels and track the status of your shipments at your own convenience through FedEx Ship Manager® at
  • Convenient, ready access — easily access the more than 50,000 convenient FedEx dropoff locations. And at select staffed locations, you can have shipments held for pickup at your convenience.

1For details on the FedEx Money-Back Guarantee, see Our Services at

FedEx discounts program agreement

Section 1. Agreement ("Agreement").

I (hereinafter referred to as "I", "Me", "Customer" or "My") acknowledge that by applying for this discount, I agree to the terms and conditions of the FedEx Discount Program ("Program") as set out in this Agreement, on behalf of me and the entity with which I am employed or represent, if any. I further acknowledge that applying for this discount and agreeing to the terms and conditions does not automatically render Me eligible for the Program, and that My eligibility to participate in the Program will be determined solely by FedEx based on My compliance with the eligibility requirements provided in this Agreement and My response to the eligibility questions posed by FedEx on or otherwise. I acknowledge that once deemed eligible for the Program, this Agreement governs My participation in the Program. I acknowledge that those persons (including Me), who are declared eligible will be referred to throughout this Agreement as "Participant". When used in this Agreement, the name "FedEx" shall mean and include FedEx Corporate Services, Inc., its parent corporation, and any and all of its parent corporation's affiliate and subsidiary companies, any of which may exercise the rights and privileges afforded FedEx under this Agreement, but FedEx Corporate Services is the sole obligor.

Please print out a copy of this agreement for your records.

Section 2. Program.

(a) I acknowledge that I have been advised to read and review this Agreement and to print a copy for my records. During the term of this Program, and subject to the terms of this Agreement, Participants who have an active FedEx Account in good standing, as determined by FedEx, may receive discounts. Any Discount shall be a percent off of the FedEx list prices, as published and as may be changed by FedEx from time to time, in effect on the date Eligible Shipments, as defined below, are tendered to FedEx after the Participant is deemed eligible for the Program.

(b)The Discount is only applicable to the FedEx Express® Freight Services, FedEx Express®, and/or FedEx Ground® services identified under a Participant's eligible account number as the services for which FedEx is providing a discount pursuant to the Program agreement (collectively "Eligible Shipments").

Service type Discount
FedEx Express® U.S., international and returns services 50%
FedEx Ground® services, now including ground returns services 40%
Package residential surcharges 25%

Section 3. Restrictions.

(a) The Discount offered through the Program cannot be combined with any other FedEx discounts available to Participant from FedEx, or through any authorized FedEx representative. If Customer elects to accept the Discount described in this Agreement, no other FedEx discount will be applied to any FedEx shipments made by Participant. With the exception of certain custom freight pricing agreements, the pricing in this Program will supersede any pre-existing pricing or agreement with FedEx, which means that any kind of FedEx discounts, including but not limited to, any earned or bonus discounts, or any surcharge waiver or other waivers, any custom shipment weight minimum, or any custom Dimensional Weight factor, will be terminated and the new discount Program will apply.

(b) Customers whose accounts have a status of Cash Only or Inactive, all as determined by FedEx in its sole discretion, are not eligible to participate in the Program. FedEx does not extend consumer credit, and FedEx standard credit policies as determined by FedEx from time to time shall apply. FedEx solely determines whether a Participant's account number is eligible for the Program. Only FedEx account numbers that are eligible (as determined by FedEx in its sole discretion) may participate in the Program.

(c) All requests for account numbers are subject to credit investigation and verification by the FedEx Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor's and Moody's bond ratings, and other sources as necessary, to determine eligibility for open credit terms.

(d) Failure to keep your FedEx account current may result in your account being placed on a cash-only status. This status may impair your ability to use FedEx services, delay your shipments, and may result in the loss of any applicable discounts. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require establishment of electronic funds transfer as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, fees and expenses are paid. Customers requesting removal from cash only status must contact Revenue Collections department at 1.800.506.7580.

(e) Any FedEx Discount applies only to list rate transportation charges and not to any surcharges, special handling fees, duties, taxes, or other additional charges as described in the applicable FedEx Service Guide in effect on the day of shipment.

(f) A Participant's valid email address must be provided during the application process. Participant's participation in the Program constitutes Participant's permission for FedEx to use such email address to communicate with Participant.

(g) Any Discount available under the Program is for use solely by Participant in making shipments for its sole account. The Discount may not be extended by Participant to any other party. The Discount may not be sold, assigned, used through third party billing, or otherwise transferred to any other party whether or not they are a member of the association through which the Participant enrolled in the Program. Package consolidators may not participate in the Program.

(h) Participants must comply with the payment terms established by FedEx for the account for services rendered by FedEx under the Program. Payment for services rendered by FedEx under the Program must be in U.S. currency.

(i) Participants must be 18 years of age or older and have a U.S.-based billing address.

(j) Accounts not in good credit standing are not eligible for continued participation in the Program.

(k) Discounts are applied to Eligible Shipments. Due to varying ship dates and billing cycles, Participants may not be billed for all Eligible Shipments within the same week or month (depending on the billing frequency) they are shipped.

(l) Only U.S. based payors may be Participants. Customers in Puerto Rico are not U.S.-based payors, and therefore are not eligible for the Program.

Section 4. Returns.

Express Returns: Customer shall receive the domestic pricing identified herein for FedEx Print Return Label, FedEx Email Return Label, FedEx Express Billable Stamps, and FedEx Prepaid Stamps shipments.

Ground Returns: These pricing provisions apply to all pricing contained herein.
Domestic shipments: shipments with the same origin and destination code

        PRP Package Return Packages Received at the customer facility
        RM Return Manager packages received at the customer's facility

Ground Domestic Single Piece RM (OB,3P)
Ground Domestic Single Piece PRP (OB,3P)

Section 5. Terms of program.

The Program shall remain in effect until FedEx provides notice of suspension or termination of the Discount, the Program or this Agreement. FedEx reserves the right to (a) modify the application period for the Program; (b) alter or modify the Discount, the Program or this Agreement; and, (c) suspend or terminate the Discount, the Program or this Agreement, or terminate a Participant's participation in the Program, all at any time for any reason. In the event a Participant is later determined not to be eligible for the Program after being notified that Participant was eligible, Participant's participation in the Program will be terminated. In the event, Participant elects to accept another discount from FedEx after Participant is deemed eligible for the Program, Participant will no longer receive the Discount and Participant's participation in the Program will be terminated. If Participant elects to accept the Discount under this Program, such election will override any other discount. Decisions regarding eligibility to participate in the Program are solely within the discretion of FedEx.

Section 6. Shipments.

The terms and conditions of carriage in the applicable FedEx Service Guide in effect on the day of any shipment made by Participant under the Program shall apply to any such shipment. FedEx reserves the right to modify the FedEx Service Guide at any time and without notice.

Section 7. Controlling law and severability.

This Agreement shall be governed by and construed in accordance with the laws of the U.S. and the State of Tennessee, without reference to its conflicts of law provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties and the remainder of this Agreement shall remain in full force and effect. Any cause of action arising under this Agreement must be instituted within one year after the claim or cause of action has arisen in a court of competent jurisdiction in Shelby County, Tennessee or be barred.

Section 8. Complete agreement.

This Agreement constitutes the entire agreement with respect to the Program and supersedes any prior or contemporaneous understandings, representations, statements or agreements, written or oral. No amendment to, modification of, or waiver of any provision of, this Agreement will be binding on FedEx without written consent which must be identified as an amendment, modification or waiver.

Shipping has become even more important and you may have questions.
Read our most frequently asked questions about shipping during COVID-19.

This program offers customers the opportunity to enjoy additional savings on FedEx services.

See the Program Benefits tab for discount information.

First, refer to the Program Agreement. Or if you have a sales representative, contact him or her directly. You can also contact a FedEx Advantage specialist at 1.800.475.6708.

To be eligible for the program, a participant must open or have an active FedEx account in good standing and be a U.S.-based payor.

To be eligible for the discounts, generally you must:

  • Agree to the terms and conditions of the Program Agreement.
  • Have an active FedEx account number.
  • Apply for the promotion on and receive a confirmation online when you complete the application process.
  • Ship via one of the eligible FedEx® services.


For complete eligibility details, see the Program Agreement.

Email is the best way for FedEx to communicate with you in a timely fashion. If you have any concerns, please review the FedEx Privacy Policy.

You will automatically receive confirmation for the FedEx savings either immediately after applying for the discount by receiving a confirmation screen on or within a few hours via email.

You can access more FAQs about FedEx® services and online shipping tools at Select the New Customer Center from Support dropdown the on the home page. Or if you have specific questions, you can reach a FedEx expert via our toll-free customer support lines.

  • FedEx U.S. Customer Service: 1.800.GoFedEx 1.800.463.3339
  • FedEx International Customer Service: 1.800.GoFedEx 1.800.463.3339 (say “international services”)
  • FedEx Express® Freight Services: 1.800.332.0807
  • FedEx Freight® Services: 1.866.393.4585
  • FedEx Billing and Invoice Questions: 1.800.622.1147
  • FedEx Customer Technology Support Solutions: 1.877.339.2774
  • FedEx Regulatory Consulting: 1.800.851.3336
  • FedEx Packaging Design and Development: 1.800.633.7019
  • FedEx Dangerous Goods/Hazardous Materials Hotline: 1.800.GoFedEx 1.800.463.3339 (press 81)

You can apply for a FedEx account number during the simple enrollment process. Go to top of this page and click on "Apply Now" to begin the enrollment process.

To be eligible for a business account, a company must be listed as a business in its local directory assistance or have a Dun & Bradstreet listing.

Simply go to and click on Create a Shipment from the Shipping dropdown, which takes you to the login screen. After you've logged in, there are just a few simple steps:

  • Complete your shipping label online. (If you've already put a recipient in your online Address Book, select that recipients name and address from the drop-down menu.)
  • Print out the shipping label on a laser/inkjet printer or thermal printer.
  • Pack your shipment.
  • Drop the package off at a FedEx location, give it to your scheduled courier, or schedule a pickup online.

Any time of the day, you can login to to:

  • Prepare and print U.S. and international shipping labels.
  • Store up to 2,000 frequently used addresses in your online FedEx Ship Manager® Address Book to save time preparing shipping labels.
  • Generate an online record of your transactions.
  • Request a FedEx Express®, FedEx Ground®, or FedEx Freight® pickup online.
  • Use email to notify as many as three parties and yourself that your package is on its way or has been delivered.
  • Get an account-specific rate quote.
  • Use email to notify you and up to three others that a package has been sent and delivered.
  • Take advantage of the Shipment Profiles feature, which allows you to create a shipping label with just two clicks for repeat shipments of the same kind to the same address.

You can save time by using the following applications:

  • Tracking: Check the status of up to 30 shipments, from origin to destination, 24 hours a day, 7 days a week.
  • Courier Pickup: Schedule a pickup without using the phone.
  • Dropoff Locator: Get a map and directions to your nearest FedEx location as well as the latest dropoff times.
  • Rate Finder: Determine the cost of sending a shipment from anywhere in the U.S. to destinations worldwide.
  • FedEx® Address Checker: Check the accuracy of your shipping addresses.
  • Signature Proof of Delivery: View the recipient's signature online.
  • Supplies Online: Order FedEx supplies quickly and conveniently.
  • FedEx® Billing Online: Review and settle your FedEx invoices online.
  • My FedEx®: Customize the information you need from FedEx.