|FedEx Ship Manager® Help|
From the Ship History screen you can track shipments, review the status of your recent shipments, view detailed information about your shipments, reprint a shipping label, and perform a variety of other tracking-related functions.
The Ship History screen displays information about your shipments based on criteria you select. test
The checkboxes in the left-hand column of the table allow you to select one or more shipments on which to take a particular action. This is explained in more detail below.
You can track shipments 3 ways on the Ship History screen.
View Shipment Details
To view the details for a particular shipment, click the checkbox beside the shipment in the list. Then click View shipment details. If available, the details for that shipment display on the Shipment details screen. From the Shipment details screen, you can print the information displayed, or track the shipment.
When you create a shipment with FedEx Ship Manager but don't send it, you can cancel the shipment online until midnight of the actual ship date (U.S.). After that time, you can call your local FedEx Customer Service to cancel an unused shipment. (In the U.S., call 1-800-Go FedEx.) To cancel a shipment from the Ship History screen, click the checkbox beside the shipment in the list, then click Cancel. A Package cancellation report displays to confirm that the shipment was cancelled.
Download Shipment Information
You can download your past 90 days of shipping history into a comma-separated value (.csv) file on your computer. That file can then be imported into Microsoft® Excel and other programs that accept the .csv format.
To download your ship history, click Download, and then follow the instructions for saving the file.
You can reprint a shipping label for a FedEx Express Shipment when the originals are not available. You can reprint these documents by first selecting the shipment from the list, and then clicking Reprint. These documents can be reprinted for up to 12 hours from the time that the shipment was processed.
Note: The Reprint label should only be used when the original label is not available. Use of this label for shipping additional shipments is fraudulent and could result in additional billing charges, along with the cancellation of your FedEx account number. This feature is not currently available for FedEx Ground shipments.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager @ fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.