Click the Help menu at the top of each page to access the following tools:
Refer to FedEx Customer Support for ways to contact FedEx via email, mail, or phone.
Let us know if any additional services are required for your shipment by checking each applicable option. You may select a maximum of 10 additional service options. Options include:
Enter additional details you would like the driver and freight handlers to know about your shipment.
COD (Collect on Delivery)
Select this option to authorize FedEx to accept the payment type specified from the recipient at the time of delivery. The collected amount is then forwarded to the shipper. Designate whether the COD fee will be prepaid or collect.
Use one of the following options to enter or select the remittance contact information:
Perform detailed address check
FedEx will automatically check the recipient address for you. If the address is missing information, a suggested address will be given, or you can choose to use the address as entered. Note — shipping to an incorrect address may result in an address correction surcharge.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager ® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.