Print   Print    Close
Freight - Rates and Transit Times

Help Options


Help Menu
  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Interactive Help Guide – Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx
Refer to FedEx Customer Support for ways to contact FedEx via email, mail, or phone.

Rates and Transit Times


The Rates and Transit Times section displays the estimated shipping costs and transit times for your shipment. The rate quote you receive may be different from the billed charges for your shipment based on actual weight, dimensions and other shipment details. For information on how shipping charges are calculated, please refer to the FedEx Service Guide at fedex.com. 

To get rates and transit times outside of FedEx Ship Manager, select Get Rates found underneath the Ship tab in the Freight section. Refer to Get Rates for help with this feature. Your quote is based on rates associated with the account selected in the account information module and includes any applicable discounts.

Select a service
Click the service and proceed with completing your shipment. The Service type and Guarantee fields in the Service and Guarantees section display your updated selections.

Print the rate details
Click the print icon to print the rate details.


This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager ® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.

Close