FedEx Ship Manager® Help
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FedEx Ship Manager® Address Book
Address Checker Results

Help Options

Help Menu

Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
  • Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx

Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

FedEx Address Checker Results

Select a Match

Click Select next to the option you want to use in the Possible Matches section, or click OK if the address being checked is correct.

Edit an Address

Click Edit on the Address Checker Results screen to edit the information on the Edit Address screen.

Save Your Selection

  • Select the checkbox(es) next to the entered address to save the address.
  • Select the checkbox(es) next to the suggested changes to save a suggested change from the results.
  • Click Save Selection after you have chosen the address you want.

Customize the Address Checker

  • Click the Customize tab on the Address Book screen to set defaults for automatic address checking and displaying results.
  • Please refer to Customize for more information.
  • Additionally, please review Address Checker for more information.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.