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FedEx Ship Manager® Help
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FedEx Ship Manager® Address Book
Edit Groups
 

Help Options

Help Menu

Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
  • Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx

Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

Frequently Asked Questions

  1. How do I create a Group?
  2. How do I update a Group?
  3. How do I add recipients to a Group?
  4. How do I remove recipients from a Group?

Create or Edit a Group

Create a New Group

  1. Select Create New Group from the Groups tab on the Address Book.
  2. If needed, you can sort, search, or click the addresses to display in the Address Book table.
  3. Enter a unique Group Name, Group ID, Group Description to identify the Group.
  4. Select one or more recipients from the Address Book table, and click Add.
  5. Click Save to save the new Groups and return to the main Groups screen.

Edit a Group

  1. Select the Groups tab on the Address Book screen.
  2. Select the Group, and click Edit.
  3. Edit the information, and click Save.

Select Groups to Display

  • From the View Options section, click All or a letter of the alphabet to select the Groups to display. Sort Groups

Sort Groups

  • Select All Address Book Entries from the Sort drop-down menu to display and alphabetically sort all addresses saved in your Address Book.
  • Select List of Existing Groups from the Sort drop-down menu to display and alphabetically sort all Groups saved in your Address Book.

Search Groups

  1. Enter the search criteria or keyword in the Search text box.
  2. Select the field to search from the drop-down menu.
  3. Addresses that match your search criteria will display in the table.

Add Recipients to a Group

  1. Select or enter the Group Name, Group ID, or Group Description to identify the Group.
    • If you select a Group name from the drop-down menu, the remaining Group information populates automatically.
  2. Select one or more recipients from the Address Book table, and click Add.
  3. Click Save to save your selections, and return to the main Groups screen.

Remove Recipients from a Group

  1. Select or enter the Group name, Group ID, or Group Description to identify the Group.
    • If you select a Group Name from the drop-down menu, the remaining Group information populates automatically.
  2. Select one or more recipients from the Group Members table, and click Remove.
  3. Click Save to save your selections, and return to the main Groups screen.

Add or Remove All Recipients from a Group

Click the checkbox header in the checkbox column to choose all recipients, and click Add or Remove.
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