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Click the Help menu at the top of each page to access the following tools:

Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

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Frequently Asked Questions

How do I view my Import/Export History detail?

View Import/Export History

Click the Import/Export tab.
Select Import/Export History.
- From the View History screen, you can review or print information for the last 100 imports and exports; or the last 90 days, whichever is oldest.
- Certain character sets cannot be stored in the database; if this occurs, the file names may not display contacts correctly, or display at all.
- The number of contacts represents the total number of successfully imported and exported contacts for any given file.
- Specific Export file names cannot be determined by the History Center.

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