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FedEx Ship Manager® Help
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FedEx Ship Manager® – Address Book
Import Report

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  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
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Import Report


Contacts that have been imported with errors appear in this import report but not on the address book. To ensure that these addresses are displayed in your address book, please follow these instructions.

Edit or Correct an Address


For Shipping Administration Users

  1. Select the appropriate Address Book from the Addresses tab.
  2. The Address Books and features available to you depend on the user privileges assigned to you by your administrator.
  3. All Other Users: You have access one main Address Book when you click the Addresses tab.
  4. Choose the address with errors, and click Edit to edit or correct the address information. Please review the Edit Address section for more information.

Delete an Address

  • Choose the address, and click Delete. If required, click Yes to confirm the deletion.

Save Addresses to a File

  1. Choose one or more addresses that you want to correct, and click Save to file.
  2. The File Download dialog box displays, and allows you to open or save the report. You should correct any invalid or missing fields and re-import the file so that the contacts with errors can be displayed in your address book.
  3. The contacts that have been imported with errors will remain in the Import Report for up to 90 days or until you import again.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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