FedEx Ship Manager - Quick Help - Central Address Book

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Central Address Book
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The FedEx Ship Manager Central Address Book allows you to set up a company-wide address book by selecting recipients from your Personal Address Book. Up to 15,000 recipients can be stored in the Central Address Book, along with all of their shipping defaults. If Shipping Administration users are given the privilege to use the Central Address Book in their user profile, then they are able to access the Central Address Book from their Address Book screen and from the drop-down menu selections on the Ship screen. Shipping Administration users are not able to add, modify, or delete recipients in the Central Address Book.

Central Address Book recipients cannot be customized. Groups cannot be created or accessed in the Central Address Book.

In addition to their Personal Address Book, a Shipping Administration user might also have access to a Central Address Book and a Shared Address Book. The Shipping Administrator determines what address book options are available to Shipping Administration users. To access the Personal Address Book, Shared Address Book, and Central Address Book, click on the Address Book tab on the primary navigation bar.

  • Personal Address Book—Click Personal in the secondary navigation bar to view your own list of recipients. You can add, change, and delete users from your Personal Address Book.

    If you would like to share your Personal Address Book addresses with other Shipping Administration users in your company, select 1 or more addresses and click Share. When you add a new user or address to your Personal Address Book and want to share that address, click Create new address. When the address information screen displays, select the Add to Shared Address Book checkbox in the Save information section.

    When adding an address, you can also select the Hide account number if address is shared checkbox in the Shipping-specific options section to hide the account number.

    To move an address to the Central Address Book, select the address and click Move to central.

  • Shared Address Book—If you have the appropriate permission, you can view the Shared Address Book of another Shipping Administration user, but you cannot make any changes to it. To view a Shared Address Book, click Shared in the secondary navigation bar. Then enter the Shipping Administration User ID of the person who is sharing their address book and click View. You can also select a department and click View. When the screen refreshes and displays the user ID list for that department, select the appropriate user ID and click View.

    If you would like to share your Personal Address Book addresses with other Shipping Administration users in your company, select 1 or more addresses and click Share. When you add a new user to your Personal Address Book and want to share that address, click Create new address. When the address information screen displays, select the Add to Shared Address Book checkbox in the Save information section.

  • Central Address Book—Click Central in the secondary navigation bar to view the list of recipients available to all Shipping Administration users associated with the same Company ID. If a Central Address Book is in use, recipients display with your personal addresses in the drop-down menu selections on the Shipping screen.

    To move a Personal Address Book address to the Central Address Book, select the address and click Move to central. If you are an administrator and want to move 1 or more addresses from the Central Address Book to the Personal Address Book, select the address(es) and click Move to personal.

    Only those with Shipping Administrator access can manage and make changes to the Central Address Book.

To access the Central Address Book, follow these steps:

  1. Address Book—Click the Address Book tab on the primary navigation bar. The Personal Address Book screen displays.
  2. Central—Click Central in the secondary navigation bar. The Central Address Book screen displays.
  3. Search by keyword—Enter a keyword based on the recipient's first or last name or other criteria (e.g., company, city, state). Select the keyword description (e.g., Contact name, Recipient ID) from the drop-down menu and click Search. The Central Address Book displays the information based on your selected search features.
  4. Sort by—Select an option (e.g., Contact name, Recipient ID) from the drop-down menu and click Sort. The Central Address Book displays entries based on your selected option. You can also display recipients by selecting a letter of the alphabet starting with the first letter. Results are displayed on a first-name basis.
  5. Edit—Edit Central Address Book recipients by selecting the recipient(s) and clicking Edit. Alternatively, select the recipient using the hyperlink. Make changes and click Save/Update.
  6. Duplicate—Duplicate Central Address Book entries by selecting the recipient(s) and clicking Duplicate.
  7. Delete—Delete entries from Central Address Book by selecting the Central Address Book entries and clicking Delete.
  8. Check address—Check the address of a recipient by selecting the recipient and clicking Check address.
  9. Create new address—Create a new Central Address Book entry by selecting Create new address at the bottom of the screen. Enter all address information and all optional address information. Click Save/Update.
  10. Move to personal—Move Central Address Book entries from the Central Address Book to their Personal Address Book by selecting the recipient(s) and clicking Move to personal.
  11. Import—Import addresses in to your Central Address Book by clicking Import. When the Import Addresses screen displays, click Browse in the File to import field and select the appropriate file to import (e.g., ASCII). Select the type of import file in the File type drop-down menu. Select Add to Address Book or Replace Address Book in the Import option field. Click Import.
  12. Export—Export addresses from your Central Address Book by selecting specific recipients or all of the recipients (records). Click Export. When the Export Central Address Book screen displays, you can export all of the records or selected records based on your selection. In the File format field, confirm that the default format (.csv) displays. Click Export.
  13. Customize—Customize your Central Address Book by clicking Customize. Use the resulting Customize screen to rearrange columns, control the number of entries per page, and turn confirmation messages on or off.
  14. Ship—To ship to a recipient in the Central Address Book, select the recipient and click Ship. The recipient information auto-populates the Ship screen. Alternatively, select the recipient from the drop-down menu options on the Ship screen. Note:
    If there are multiple Shipping Administrators, all of the administrators will be able to edit, delete, or move the recipient back to their Personal Address Book. If the recipient is removed from the Central Address Book by selecting Move to personal, the recipient will be moved to the administrator's address book.


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