FedEx Ship Manager at fedex.com - Quick Help - Tutorial - FedEx Contact Information

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FedEx Ship Manager
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Tutorial
FedEx Contact Information
Contact Customer Service for

  • Courier Dispatch/Package Collection Requests
  • FedEx Account Number Requests
  • Service and Price Information
  • Package Status
  • General Questions/Inquiries and Shipping Information regarding FedEx Services

Contact Technical Support for

  • Questions/Inquiries About FedEx Ship Manager
  • Questions/Inquiries About Shipping Administration
  • Questions/Inquiries About FedEx Customer Automation

Note: You can use your browser's Find feature (Ctrl + F in most browsers) to search for the country you want.


United States

Open a FedEx account online

Customer service phone no. - FedEx Express
1.800.GoFedEx ® 1.800.463.3339

Customer service phone no. - FedEx Express Freight
1.800.332.0807

Customer service phone no. - FedEx Ground
1.800.GoFedEx ® 1.800.463.3339

International shipping assistance phone no.
1.800.247.4747

Technical support phone no.
1.877.339.2774

E-mail help:
E-mail us


Canada

Open a FedEx account online

Customer service phone no.
1.800GoFedEx ® 1.800.463.3339

Customer service phone no. - FedEx Express Freight (FedEx International Priority Freight)
1.800GoFedEx ® 1.800.463.3339

International shipping assistance phone no.
1.800.463.3339

Technical support phone no.
1.877.339.2774

E-mail help:
E-mail us


All Other Countries

Anguilla
Customer service phone no.: 264.497.2719
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Antigua
Customer service phone no.: 268.462.4858
Technical support phone no.: 1.800.872.2881 or 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Argentina
Customer service phone no.: 54.11.4630.0300
E-mail help: laccts@fedex.com

Aruba
Customer service phone no.: 297.829039800.1590
E-mail help: helpdesk@lacmail.corp.fedex.com

Austria
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.293.404
E-mail help: atmaster@fedex.com

Australia
Customer service phone no.: 13.26.10 (toll free) or 61132610
Technical support phone no.: 1300.138.759
E-mail help: fdxhelpdesk@fedex.com

Bahamas
Customer service phone no.: 242.322.5656 or 242.352.3402
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Bahrain
Customer service phone no.: 973. 530440
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com

Barbados
Customer service phone no.: 1.800.744.3339
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Barbuda
Customer service phone no.: 268.460.0465
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Belgium
Customer service phone no.: 0800.135.55
Technical support phone no.: 0800.131.83
E-mail help: bemaster@fedex.com

Bermuda
Customer service phone no.: 441.295.3854
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Brazil
Customer service phone no.: 0800.160.007
E-mail help: FSMsuporte@emc.fedex.com

British Virgin Islands
Customer service phone no.: 284.494.2297.809.494.2297
Technical support phone no.: 494.22971.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Brunei
Customer service phone no.: 673.2.233.505 or 673.2.221.383
Technical support phone no.: 65.6749.8709
E-mail help: bnship@fedex.com

Cambodia
Customer service phone no.: 8522321 or 6712/1278
Technical support phone no.: 65.6749.8709
E-mail help: khship@fedex.com

Cayman Islands
Customer service phone no.: 345.949.5911
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Chile
Customer service phone no.: 56.2.361.6000
Technical support phone no.: 0800.200.662
E-mail help: laccts@fedex.com

China
Technical support phone no.: 800.820.1336
E-mail help: fdxhelpdesk@fedex.com
Customer service phone no.:
Northern China: 1.800.810.2338 (toll free) or 86.10.64648855
Eastern & Central China: 1.800.820.1338 (toll free) or 86.21.52574620
Southern China: 1.800.830.2338 (toll free) or 86.20.87632866

Beijing
Customer service phone no.: 1.800.810.2338
Technical support phone no.: 1.800.820.1336

Guangzhou
Customer service phone no.: 1.800.830.2338
Technical support phone no.: 1.800.820.1336

Shanghai
Customer service phone no.: 1.800.820.1338
Technical support phone no.: 1.800.820.1336

Colombia
Technical support phone no.: 9895.20140
E-mail help: laccts@fedex.com

Denmark
Customer service phone no.: 80.333.999
Technical support phone no.: 80.333.999
E-mail help: dkmaster@fedex.com

Dominica
Customer service phone no.: 767.448.0992
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Dominican Republic
Customer service phone no.: 809.565.3636
Technical support phone no.: 1.800.872.2881
E-mail help: laccts@fedex.com
Egypt
Customer service phone no.: 202.268.7888
Technical support phone no.: 202.268.7888
E-mail help: memaster@fedex.com

Finland
Customer service phone no.: 0800.900.92 or 358.9.77.427.10
Technical support phone no.: 0800.113.267
E-mail help: fimaster@fedex.com

France
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.907.605
E-mail help: frmaster@fedex.com

Germany
Customer service phone no.: 0800.123.0800
Technical support phone no.: 0800.022.5125
E-mail help: demaster@fedex.com

Grenada
Customer service phone no.: 437.440.2206
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk @lacmail.corp.fedex.com

Guadeloupe
Customer service phone no.: 590.268544
Technical support phone no.: 800.990.0118.003540000

Guam
Customer service phone no.: 671.649.4000
Technical support phone no.: 81.43.298.1585
E-mail help: guship@fedex.com

Haiti
Customer service phone no.: 509.222.4468
Technical support phone no.: 509232347 or 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Hong Kong
Customer service phone no.: 852.2730.3333
Technical support phone no.: 852.2193.1455
E-mail help: fdxhelpdesk@fedex.com

India
E-mail help: inmaster@fedex.com

Delhi
Customer service phone no.: + 91.11.51672272

Bangalore
Customer service phone no.: + 91.80.2998880

Chennai (Madras)
Customer service phone no.: + 91.44.28259595

Indonesia
Customer service phone no.: 0800.1888.800
Technical support phone no.: 62.21.7590.4549
E-mail help: idship@fedex.com

Ireland
Customer service phone no.: 1.800.535.800
Technical support phone no.: 1.800.553.222
E-mail help: ukmaster@fedex.com

Israel
Customer service phone no.: 1.700.700.339
Technical support phone no.: 1.700.700.339
E-mail help: eumaster@fedex.com

Italy
Customer service phone no.: 800.123.800
Technical support phone no.: 800.876.136
E-mail help: itmaster@fedex.com

Jamaica
Customer service phone no.: 876.960.9192
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Japan
Customer service phone no.: 0120.003200
Technical support phone no.: 0120.861585
E-mail help: fdxhelpdesk@fedex.com

Kuwait
Customer service phone no.: 965.802.233
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com

Laos
Customer service phone no.: 856.21.223.278
Technical support phone no.: 65.8749.8709
E-mail help: laship@fedex.com

Luxembourg
Customer service phone no.: 8002.35.55
Technical support phone no.: 0032.2.752.7750
E-mail help: bemaster@fedex.com

Macau
Customer service phone no.: 853.703.333
Technical support phone no.: 852.2193.1455
E-mail help: moship@fedex.com

Malaysia
Customer service phone no.: 1.800.88.6363 (toll free) or 603.2179.0370
Technical support phone no.: 1.800.88.5363
E-mail help: fdxhelpdesk@fedex.com

(Kuala Lumpur and South MY)
Customer service phone no.: 1.800.88.6363 (toll free) or 603.2179.0370
Technical support phone no.: 1.800.88.5363

(Penang and North MY)
Customer service phone no.: 603.2179.0370
Technical support phone no.: 1.800.88.5363

Martinique
Customer service phone no.: 596.755656
Technical support phone no.: 800.990.0118.003540000

Mexico
Customer service phone no.: 525.228.9904 or 01.800.900.11.00
Technical support phone no.: 1.800.710.7910
E-mail help: laccts@fedex.com

Montserrat
Customer service phone no.: . 644.491.2714
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Netherlands
Customer service phone no.: 0.800.022.2333
Technical support phone no.: 0.800.022.5125
E-mail help: nlmaster@fedex.com

Netherlands Antilles
Customer service phone no.: 59994.613.155
Technical support phone no.: 59994.615.085
E-mail help: helpdesk@lacmail.corp.fedex.com

New Zealand
Customer service phone no.: 0.800.733.339
Technical support phone no.: 0.800.533.339
E-mail help: fdxhelpdesk@fedex.com

Norway
Customer service phone no.: +47.63.94.03.00
Technical support phone no.: 800.18274 (support in English only)
E-mail help: nomaster@fedex.com

Panama
Customer service phone no.: 507.236.7811
Technical support phone no.: 800.1122
E-mail help: laccts@fedex.com

Philippines
Customer service phone no.: 632.855.84.84
Technical support phone no.: 632.854.0050/879.4478
E-mail help: phship@fedex.com

Poland
Customer service phone no.: 0.800.4.3339 (FedEx) or 0048.22.438.85.18
Technical support phone no.: 0048.604.294.719
E-mail help: waw_callcenter@mail.fedex.com

Portugal
Customer service phone no.: + 800.244.144 or 00.351.21.839.15.38
Technical support phone no.: 22.943.60.34
E-mail help: FSMHelpdesk@rangel.pt

Puerto Rico
Customer service phone no.: 787.793.9300
Technical support phone no.: 1.800.354.2323
E-mail help: E-mail us

Saudi Arabia
E-mail help: memaster@fedex.com

Riyadh
Customer service phone no.: 966.1.463.3999
Technical support phone no.: 966.1.419.4220

Jeddah
Customer service phone no.: 966.2.683.9999
Technical support phone no.: 966.2.682.7243

Dhahran
Customer service phone no.: 9663.857.9999
Technical support phone no.: 0971.482.1066

St. Kitts /Nevis
Customer service phone no.: 869.465.4155 or 869.465.1305
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

St. Lucia
Customer service phone no.: 758.452.1320 or 758.452.1388
Technical support phone no.: 1.800.872.28818003000000
E-mail help: helpdesk@lacmail.corp.fedex.com

St. Vincent
Customer service phone no.: 809.457.2967 or 809.456.1649
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Singapore
Customer service phone no.: 1.800.743.2626
Technical support phone no.: 65.6749.8709
E-mail help: fdxhelpdesk@fedex.com

South Korea
Customer service phone no.: 080.023.8000
Technical support phone no.: 82.2.324.8555
E-mail help: fdxhelpdesk@fedex.com

Spain
Customer service phone no.: 900.100.871
Technical support phone no.: 900.993.273
E-mail help: esmaster@fedex.com

Sri Lanka
Customer service phone no.: 94.74.52.2222
Technical support phone no.: 94.74.52.2222
E-mail help: memaster@fedex.com

Sweden
Customer service phone no.: 0200.252.252
Technical support phone no.: 020.79.6272
E-mail help: semaster@fedex.com

Switzerland
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.55.43.90
E-mail help: chmaster@fedex.com

Taiwan
Customer service phone no.: 0800.075.075
Technical support phone no.: 886.2.2536.9038
E-mail help: fdxhelpdesk@fedex.com

Thailand
Customer service phone no.: 1782 (toll free) or 1.800.236.236
Technical support phone no.: 1.800.228822
E-mail help: fdxhelpdesk@fedex.com

Trinidad /Tobago
Customer service phone no.: 800.3339
Technical support phone no.: 0.800.534.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Turkey
Customer service phone no.: + 90.212.444.05.05
Technical support phone no.: + 90.212.444.05.05
E-mail help: callcenter@expresskargo.com

Turks & Caicos
Customer service phone no.: 809.946.2542
Technical support phone no.: 1.800.872.28818003000000
E-mail help: helpdesk@lacmail.corp.fedex.com

United Arab Emirates
Customer service phone no.: 800.40.50
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com

United Kingdom
Customer service phone no.: 0845.6070809
Technical support phone no.: 0845.60333.87
E-mail help: techsupport_emea@fedex.com

U.S. Virgin Islands
Customer service phone no.: 809.774.3393
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com

Uruguay
Customer service phone no.: 59.82.628.0100
Technical support phone no.: 4055333
E-mail help: laccts@fedex.com

Venezuela
Customer service phone no.: 58.2.205.3333 or 58.2.273.3000
Technical support phone no.: 0.800.1.002395
E-mail help: laccts@fedex.com

Vietnam
E-mail help: vnship@fedex.com

Ho Chi Minh
Customer service phone no.: 84.8.811.9055
Technical support phone no.: 848.848.5888

Hanoi
Customer service phone no.: 84.4.824.9054
Technical support phone no.: 844.824.9054

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager @ fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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