|FedEx Ship Manager||
From the Track/History screen you can track shipments, review the status of your recent shipments, view detailed information about your shipments, process pending shipments created earlier, reprint a shipping label or commercial invoice, and perform a variety of other tracking-related functions.
The Track/History screen displays information about your shipments based on criteria you select.
The checkboxes in the left-hand column of the table allow you to select one or more shipments on which to take a particular action. This is explained in more detail below.
You can track shipments 3 ways on the Track/History screen.
View Shipment Details
To view the details for a particular shipment, click the checkbox beside the shipment in the list. Then click View shipment details. If available, the details for that shipment display on the Shipment details screen. From the Shipment details screen, you can print the information displayed, or track the shipment.
When you create a shipment with FedEx Ship Manager but don't send it, you can cancel the shipment online until midnight of the actual ship date (U.S. and Canada). After that time, you can call your local FedEx Customer Service to cancel an unused shipment. (In the U.S. and Canada, call 1-800-Go FedEx.)
To cancel a shipment from the Track/History screen, click the checkbox beside the shipment in the list, then click Cancel. A Package cancellation report displays to confirm that the shipment was cancelled.
Download Shipment Information
You can download your past 45 days of shipping history into a comma-separated value (.csv) file on your computer. That file can then be imported into Microsoft ® Excel and other programs that accept the .csv format.
To download your ship history, click Download, and then follow the instructions for saving the file.
Copy to Fast Ship Profiles
You can copy the information about any shipment in your ship history to Fast Ship profiles by first selecting the shipment from the list, and then clicking Copy to Fast Ship profiles.
Fast Ship profiles are a quick and easy way to ship the same package repeatedly to the same recipient.
You can reprint a shipping label or Commercial Invoice/Pro Forma Invoice for a FedEx Express Shipment when the originals are not available. You can reprint these documents by first selecting the shipment from the list, and then clicking Reprint. These documents can be reprinted for up to 12 hours from the time that the shipment was processed.
Note: The Reprint label should only be used when the original label is not available. Use of this label for shipping additional shipments is fraudulent and could result in additional billing charges, along with the cancellation of your FedEx account number. This feature is not currently available for FedEx Ground shipments.
FedEx Ground End of Day Close (U.S. and Canada Only)
Transmit your shipping data and print a manifest: At the end of each shipping day, you should perform the FedEx Ground End of Day Close procedure to transmit your shipping data to FedEx. To do so, click on the Ground end of day close button. If required, print the pickup Manifest that appears. A printed Manifest is required to be tendered along with your packages if they are being picked up by FedEx Ground. If you are dropping your packages off at a FedEx dropoff location, the Manifest is not required.
The FedEx Ground Manifest report can be printed or reprinted at any time immediately after the End of Day Close or at a later time if there has been more than one close for the day. The Manifest report will include all FedEx Ground shipments generated over the last 24 hours. It is necessary to print off a complete copy of the Manifest Report in order for the FedEx Ground agent to pick up the FedEx Ground shipments.
You can print an additional copy of the manifest log by clicking Print additional manifest at the bottom of the screen.
If you would like to be reminded to print your FedEx Ground Manifest, select Remind me to print Ground Manifest on the Preferences screen.