FedEx Ship Manager at fedex.com - Quick Help - Tutorial - Admin

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When you log into FedEx Ship Manager at fedex.com as an administrator, the Welcome to Shipping Administration screen displays and serves as the central point for all Shipping Administration administrative tasks. You can always return to the Welcome to Shipping Administration screen by clicking Admin Home on the secondary navigation bar.

The key administrative tasks can be accessed using the secondary navigation options under the Admin tab:

  • Department Administration (Departments)

  • User Administration (Users)

  • Reference Administration (References)

  • Administrative Reporting (Admin Reports)

  • Company Profile (Company Info)

Please refer to the help outlined on these screens for more details.

From the Welcome to Shipping Administration screen you can quickly access some of the most frequent administrative tasks. The following sections are available on this screen:

  1. Users—Create new user, Invite new user, Update user, and View by department

  2. Departments—Add department and Update department

  3. Shipping Administration bulletin board—Describes general information (e.g., features, important notes) for Shipping Administrators


Admin Tab on Primary Navigation Bar

When you click on the Admin tab on the primary navigation bar, the Welcome to Shipping Administration screen displays with the following secondary navigation bar:

  • Admin Home—Clicking this link brings you to the Welcome to Shipping Administration screen, where you can administrate departments and users, run reports, etc.

  • Departments—View a list of existing departments, add departments, update departments, import departments, and export departments.

  • Users—View a list of all Shipping Administration users, add new users, update users, import users, and export users.

  • References—View a list of existing references, add references, update references, import references, and export references.

  • Admin Reports—Create administrative reports to monitor shipping activity by department.

  • Company Info—Clicking this link displays the Company profile screen, where you can manage basic company information.

  • Home—Clicking this link returns you to fedex.com.

  • Log out—Clicking this link logs you out of Shipping Administration and returns you to the FedEx Ship Manager at fedex.com login screen.


Other Tabs on Primary Navigation Bar

In addition to being able to perform all administrative functions within Shipping Administration through the Admin tab, you also have access to all of the standard functionality of FedEx Ship Manager at fedex.com through the other primary tabs at the top of the screen:

  • Ship

  • Track/History

  • Address Book

  • Preferences

  • Fast Ship

  • Reports

  • My Profile

Users

Select Invite user to add a new user to Shipping Administration.

Select Create user to immediately enable a user to Shipping Administration.

To update a user directly, enter the user ID of the user you would like to view or update and click Go.

To update a user by selecting from a list of users in the department they belong to, go to the View by dept section and select the department from the drop-down menu. A list of users in that department displays. From here you can select the user ID from the list to update.


Departments

Select Add department to add a new department to Shipping Administration.

To update an existing department, go to the Update dept section and select the department ID from the drop-down menu. The department profile displays, where it can be viewed or updated.
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