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FedEx Ship Manager
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FedEx Contact Information
 
Contact Customer Service for
  • Courier Dispatch/Package Collection Requests
  • FedEx Account Number Requests
  • Service and Price Information
  • Package Status
  • General Questions/Inquiries and Shipping Information regarding FedEx Services

Contact Technical Support for
  • Questions/Inquiries About FedEx Ship Manager
  • Questions/Inquiries About Shipping Administration
  • Questions/Inquiries About FedEx Customer Automation
Note: You can use your browser's Find feature (Ctrl + F in most browsers) to search for the country you want.

United States
Open a FedEx account online
Customer service phone no. - FedEx Express
1.800.GoFedEx ® 1.800.463.3339

Customer service phone no. - FedEx Express Freight
1.800.332.0807

Customer service phone no. - FedEx Ground
1.800.GoFedEx ® 1.800.463.3339

International shipping assistance phone no.
1.800.247.4747

Technical support phone no.
1.877.339.2774

E-mail help:
E-mail us

Canada
Open a FedEx account online
Customer service phone no.
1.800GoFedEx ® 1.800.463.3339
Customer service phone no. - FedEx Express Freight (FedEx International Priority Freight)
1.800GoFedEx ® 1.800.463.3339
International shipping assistance phone no.
1.800.463.3339

Technical support phone no.
1.877.339.2774

E-mail help:
E-mail us

All Other Countries
Anguilla
Customer service phone no.: 264.497.2719
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Antigua
Customer service phone no.: 268.462.4858
Technical support phone no.: 1.800.872.2881 or 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Argentina
Customer service phone no.: 54.11.4630.0300
E-mail help: laccts@fedex.com
Aruba
Customer service phone no.: 297.829039800.1590
E-mail help: helpdesk@lacmail.corp.fedex.com
Austria
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.293.404
E-mail help: atmaster@fedex.com
Australia
Customer service phone no.: 13.26.10 (toll free) or 61132610
Technical support phone no.: 1300.138.759
E-mail help: fdxhelpdesk@fedex.com
Bahamas
Customer service phone no.: 242.322.5656 or 242.352.3402
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Bahrain
Customer service phone no.: 973. 530440
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com
Barbados
Customer service phone no.: 1.800.744.3339
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Barbuda
Customer service phone no.: 268.460.0465
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Belgium
Customer service phone no.: 02 752 75 75
Technical support phone no.: 0800.131.83
E-mail help: bemaster@fedex.com
Bermuda
Customer service phone no.: 441.295.3854
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Brazil
Customer service phone no.: 0800.160.007
E-mail help: FSMsuporte@emc.fedex.com
British Virgin Islands
Customer service phone no.: 284.494.2297.809.494.2297
Technical support phone no.: 494.22971.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Brunei
Customer service phone no.: 673.2.233.505 or 673.2.221.383
Technical support phone no.: 65.6749.8709
E-mail help: bnship@fedex.com
Cambodia
Customer service phone no.: 8522321 or 6712/1278
Technical support phone no.: 65.6749.8709
E-mail help: khship@fedex.com
Cayman Islands
Customer service phone no.: 345.949.5911
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Chile
Customer service phone no.: 56.2.361.6000
Technical support phone no.: 0800.200.662
E-mail help: laccts@fedex.com
China
Technical support phone no.: 800.820.1336
E-mail help: fdxhelpdesk@fedex.com
Customer service phone no.:
Northern China: 1.800.810.2338 (toll free) or 86.10.64648855
Eastern & Central China: 1.800.820.1338 (toll free) or 86.21.52574620
Southern China: 1.800.830.2338 (toll free) or 86.20.87632866
Beijing
Customer service phone no.: 1.800.810.2338
Technical support phone no.: 1.800.820.1336
Guangzhou
Customer service phone no.: 1.800.830.2338
Technical support phone no.: 1.800.820.1336
Shanghai
Customer service phone no.: 1.800.820.1338
Technical support phone no.: 1.800.820.1336
Colombia
Technical support phone no.: 9895.20140
E-mail help: laccts@fedex.com
Denmark
Customer service phone no.: 80.333.999
Technical support phone no.: 80.333.999
E-mail help: dkmaster@fedex.com
Dominica
Customer service phone no.: 767.448.0992
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Dominican Republic
Customer service phone no.: 809.565.3636
Technical support phone no.: 1.800.872.2881
E-mail help: laccts@fedex.com
Egypt
Customer service phone no.: 202.268.7888
Technical support phone no.: 202.268.7888
E-mail help: memaster@fedex.com
Finland
Customer service phone no.: 0800.900.92 or 358.9.77.427.10
Technical support phone no.: 0800.113.267
E-mail help: fimaster@fedex.com
France
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.907.605
E-mail help: frmaster@fedex.com
Germany
Customer service phone no.: 0800.123.0800
Technical support phone no.: 0800.022.5125
E-mail help: demaster@fedex.com
Grenada
Customer service phone no.: 437.440.2206
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk @lacmail.corp.fedex.com
Guadeloupe
Customer service phone no.: 590.268544
Technical support phone no.: 800.990.0118.003540000
Guam
Customer service phone no.: 671.649.4000
Technical support phone no.: 81.43.298.1585
E-mail help: guship@fedex.com
Haiti
Customer service phone no.: 509.222.4468
Technical support phone no.: 509232347 or 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Hong Kong
Customer service phone no.: 852.2730.3333
Technical support phone no.: 852.2193.1455
E-mail help: fdxhelpdesk@fedex.com
India
E-mail help: inmaster@fedex.com
 
Delhi
Customer service phone no.: + 91.11.51672272
 
Bangalore
Customer service phone no.: + 91.80.2998880
 
Chennai (Madras)
Customer service phone no.: + 91.44.28259595
Indonesia
Customer service phone no.: 0800.1888.800
Technical support phone no.: 62.21.7590.4549
E-mail help: idship@fedex.com
Ireland
Customer service phone no.: 1.800.535.800
Technical support phone no.: 1.800.553.222
E-mail help: ukmaster@fedex.com
Israel
Customer service phone no.: 1.700.700.339
Technical support phone no.: 1.700.700.339
E-mail help: eumaster@fedex.com
Italy
Customer service phone no.: 800.123.800
Technical support phone no.: 800.876.136
E-mail help: itmaster@fedex.com
Jamaica
Customer service phone no.: 876.960.9192
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Japan
Customer service phone no.: 0120.003200
Technical support phone no.: 0120.861585
E-mail help: fdxhelpdesk@fedex.com
Kuwait
Customer service phone no.: 965.802.233
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com
Laos
Customer service phone no.: 856.21.223.278
Technical support phone no.: 65.8749.8709
E-mail help: laship@fedex.com
Luxembourg
Customer service phone no.: 8002.35.55
Technical support phone no.: 0032.2.752.7750
E-mail help: bemaster@fedex.com
Macau
Customer service phone no.: 853.703.333
Technical support phone no.: 800.0080.0895
E-mail help: moship@fedex.com
Malaysia
Customer service phone no.: 1.800.88.6363 (toll free) or 603.2179.0370
Technical support phone no.: 1.800.88.5363
E-mail help: fdxhelpdesk@fedex.com

(Kuala Lumpur and South MY)
Customer service phone no.: 1.800.88.6363 (toll free) or 603.2179.0370
Technical support phone no.: 1.800.88.5363

(Penang and North MY)
Customer service phone no.: 603.2179.0370
Technical support phone no.: 1.800.88.5363
Martinique
Customer service phone no.: 596.755656
Technical support phone no.: 800.990.0118.003540000
Mexico
Customer service phone no.: 525.228.9904 or 01.800.900.11.00
Technical support phone no.: 1.800.710.7910
E-mail help: laccts@fedex.com
Montserrat
Customer service phone no.: . 644.491.2714
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Netherlands
Customer service phone no.: 0.800.022.2333
Technical support phone no.: 0.800.022.5125
E-mail help: nlmaster@fedex.com
Netherlands Antilles
Customer service phone no.: 59994.613.155
Technical support phone no.: 59994.615.085
E-mail help: helpdesk@lacmail.corp.fedex.com
New Zealand
Customer service phone no.: 0.800.733.339
Technical support phone no.: 0.800.533.339
E-mail help: fdxhelpdesk@fedex.com
Norway
Customer service phone no.: +47.63.94.03.00
Technical support phone no.: 800.18274 (support in English only)
E-mail help: nomaster@fedex.com
Panama
Customer service phone no.: 507.236.7811
Technical support phone no.: 800.1122
E-mail help: laccts@fedex.com
Philippines
Customer service phone no.: 632.855.84.84
Technical support phone no.: 632.854.0050/879.4478
E-mail help: phship@fedex.com
Poland
Customer service phone no.: 0.800.4.3339 (FedEx) or 0048.22.438.85.18
Technical support phone no.: 0048.604.294.719
E-mail help: waw_callcenter@mail.fedex.com
Portugal
Customer service phone no.: + 800.244.144 or 00.351.21.839.15.38
Technical support phone no.: 22.943.60.34
E-mail help: FSMHelpdesk@rangel.pt
Puerto Rico
Customer service phone no.: 787.793.9300
Technical support phone no.: 1.800.354.2323
E-mail help: E-mail us
Saudi Arabia
E-mail help: memaster@fedex.com

Riyadh
Customer service phone no.: 966.1.463.3999
Technical support phone no.: 966.1.419.4220

Jeddah
Customer service phone no.: 966.2.683.9999
Technical support phone no.: 966.2.682.7243

Dhahran
Customer service phone no.: 9663.857.9999
Technical support phone no.: 0971.482.1066
St. Kitts /Nevis
Customer service phone no.: 869.465.4155 or 869.465.1305
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
St. Lucia
Customer service phone no.: 758.452.1320 or 758.452.1388
Technical support phone no.: 1.800.872.28818003000000
E-mail help: helpdesk@lacmail.corp.fedex.com
St. Vincent
Customer service phone no.: 809.457.2967 or 809.456.1649
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Singapore
Customer service phone no.: 1.800.743.2626
Technical support phone no.: 65.6749.8709
E-mail help: fdxhelpdesk@fedex.com
South Korea
Customer service phone no.: 080.023.8000
Technical support phone no.: 82.2.324.8555
E-mail help: fdxhelpdesk@fedex.com
Spain
Customer service phone no.: 900.100.871
Technical support phone no.: 900.993.273
E-mail help: esmaster@fedex.com
Sri Lanka
Customer service phone no.: 94.74.52.2222
Technical support phone no.: 94.74.52.2222
E-mail help: memaster@fedex.com
Sweden
Customer service phone no.: 0200.252.252
Technical support phone no.: 020.79.6272
E-mail help: semaster@fedex.com
Switzerland
Customer service phone no.: 0800.123.800
Technical support phone no.: 0800.55.43.90
E-mail help: chmaster@fedex.com
Taiwan
Customer service phone no.: 0800.075.075
Technical support phone no.: 886.2.2536.9038
E-mail help: fdxhelpdesk@fedex.com
Thailand
Customer service phone no.: 1782 (toll free) or 1.800.236.236
Technical support phone no.: 1.800.228822
E-mail help: fdxhelpdesk@fedex.com
Trinidad /Tobago
Customer service phone no.: 800.3339
Technical support phone no.: 0.800.534.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Turkey
Customer service phone no.: + 90.212.444.05.05
Technical support phone no.: + 90.212.444.05.05
E-mail help: callcenter@expresskargo.com
Turks & Caicos
Customer service phone no.: 809.946.2542
Technical support phone no.: 1.800.872.28818003000000
E-mail help: helpdesk@lacmail.corp.fedex.com
United Arab Emirates
Customer service phone no.: 800.40.50
Technical support phone no.: 971.4.602.62.34
E-mail help: memaster@fedex.com
United Kingdom
Customer service phone no.: 0845.6070809
Technical support phone no.: 0845.60333.87
E-mail help: techsupport_emea@fedex.com
U.S. Virgin Islands
Customer service phone no.: 809.774.3393
Technical support phone no.: 1.800.354.2323
E-mail help: helpdesk@lacmail.corp.fedex.com
Uruguay
Customer service phone no.: 59.82.628.0100
Technical support phone no.: 4055333
E-mail help: laccts@fedex.com
Venezuela
Customer service phone no.: 58.2.205.3333 or 58.2.273.3000
Technical support phone no.: 0.800.1.002395
E-mail help: laccts@fedex.com
Vietnam
Customer service phone no.: 1-800 58 58 35 (toll-free line for local lines only) or 84-28-39480 370 (non-toll-free line)
Technical support phone no.: 84-28-35471 551 Ext 214
E-mail help: Email us
 
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager @ fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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