FedEx Ship Manager at fedex.com - Quick Help - Tutorial - International Products

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International Products
When you complete an international shipment, you are required to provide certain information in addition to the basic information FedEx needs to deliver your shipment.

This additional information will vary depending on shipment contents, and on the customs and governmental regulations in the country you're shipping from and the country you're shipping to. In addition to your shipping label, you might also be required to provide information for, or to produce, 1 or more of the following types of documentation:

  1. Commercial Invoice (CI) (or Pro Forma Invoice)—This document is required if you need an official transaction record between an exporter and importer for customs to clear shipments.
  2. Shipper's Export Declaration (SED) / Electronic Export Information (EEI) (U.S. Only)—This document is used for compiling the official U.S. export statistics by the U.S. Bureau of the Census and for export control purposes. It is required for certain export shipments from the U.S., Puerto Rico, or the U.S. Virgin Islands when a shipment contains any single commodity that is valued greater than US $2,500, that requires an export license or permit, or is subject to International Traffic in Arms Regulations (ITAR). Customers must ensure SED/EEI authorization by filing with the U.S. Government's Automated Export System (AES) using the link on the SED/EEI screen in FedEx Ship Manager® at fedex.com, OR let FedEx file for you using the FedEx Export AgentFileSM through FedEx® Global Trade Manager.
  3. NAFTA Statement (U.S., Canada, Mexico, and Puerto Rico Only)—Select this option if you need to generate a NAFTA statement for the commercial invoice. This statement is required for shipments to the U.S. or Puerto Rico from Canada or Mexico with a total value of US $2,500 or less, or shipments to Canada from the U.S., Puerto Rico, or Mexico with a total value of CA $1,600.

The additional information for your international shipment is gathered on the following FedEx Ship Manager screens.

Shipping Screen

When you are shipping an international shipment, you will be presented with international shipping services on the main shipping screen. For international shipments, you must indicate in the Package contains portion of the screen whether your shipment contains documents only, or other products and commodities.

If your shipment contains only documents with no customs value, you will be taken straight to the shipping label screen so you can complete your shipment.

If you indicate that your shipment contains Products/commodities or is a document with a value, the Products screen displays so you can enter information about the products you are shipping.

Products Screen

The Products screen displays if you indicated on the shipping screen that your international shipment contains Products/commodities or documents with a value. The Products screen allows you to specify the contents of your shipment, and to determine what paperwork, if any, you need to produce for the shipment.

In the 4 main areas of the Products screen, you can:

  • Define each product in your shipment (up to 20).
  • Add additional commodity information.
  • Create and edit a summary of all products in your shipment.
  • Determine what paperwork must either accompany, or be filed for your shipment.

Define each product to include in your shipment


In this portion of the Products screen you can enter relevant information about each product or commodity in your shipment. If you choose to do so, you can also save your entries in a product profile database for later use with other shipments.

Weight and declared value information for a product can be entered either as total or per unit. For instance, if you are shipping a dozen pairs of shoes that weight 2 pounds per pair and are valued at $100 per pair, you can specify that the "As total" weight for the shoes are 24 pounds and the total value is $1,200, or you can specify that the "Per unit" weight is 2 pounds per pair and the value is $100 per pair. You may be required to enter Country of Manufacture information.

Additional commodity information


Depending on your shipment, you might also need to enter additional information about the shipment, such as Harmonized code, Export license number, and Expiration date of license.

To create or update this product's profile, select Save/Update product profile as. To create a new product profile based on an existing profile, select Save/Update product profile as and update the product name displayed below the checkbox to identify this new product profile.

After entering necessary information about each product or commodity in your shipment, click the Add this product to shipment button to add it to the Product/commodity summary list on the right side of the screen. A maximum of 20 separate products/commodities can be entered one at a time.

Product/commodity summary


The Product/commodity summary section displays a running list of the products in your shipment.

A running total of weight and declared value for customs is also displayed in the summary. When completed, the totals in the Product/commodity summary must agree with the Weight and Declared value that you entered on the Ship page. As a reminder, the value and weight you entered on the shipping screen are displayed on the Products page in the fields labeled Total carriage value and Total weight.

Note: In the summary, the Total carriage value must be equal to or less than the Total declared value for customs in the summary.

If necessary, after you have entered information about all your products, you can adjust the totals in the Total carriage value and Total weight fields so they match the totals in the summary. This will change the total weight and value for the entire shipment.

Before you continue


Select the Shipment purpose from the drop-down menu which best describes the purpose and end use of your shipment.

(U.S. Export Shipping Only) If you indicate in this section that your shipment requires a Shipper's Export Declaration (SED) / Electronic Export Information (EEI), U.S. Department of Commerce Export License, or an ITAR exemption, the Shipper's Export Declaration information screen displays after you click Continue.

If you indicate that you want to create a commercial invoice or Pro Forma Invoice for your shipment, the international customs screen displays after you click Continue.

International Customs Screen

The International customs screen gathers customs information needed for international shipment.

  1. In the Shipment information section, enter the Recipient's customs Tax ID. If your recipient is outside of your country, type the recipient's Tax Identification Number as per local customs, regulatory agencies, and business. For shipments to the U.S., EIN is the Employer Identification Number for the corporation, partnership, or sole proprietor, or the Social Security Number for an individual. This number could also be an IRS number, Employer Federal Identification Number, or a payroll tax number. For all other countries, this number refers to your Tax Identification Number (generally the VAT number), as appropriate, for your local customs, regulatory agencies, and business.
  2. Complete the following fields as appropriate in the Terms of sale and charges section.
    • Terms of sale. Select the terms of sale from the drop-down list to set out the legal rights and obligations of each party at each point of transportation of the goods.
    • Freight charge. If applicable, type the freight charge for this shipment.
    • Insurance charge. FedEx does not offer insurance of any kind. The information requested only provides information of your contractual relationship with an insurance carrier of your own choosing. FedEx is not a party to the contract of insurance, has no relationship with any insurance carrier, and cannot be held liable for any obligations set forth in the policy of insurance.
    • Additional charge. If applicable, list any additional charges.
    Note: Required fields in this section might differ depending on which Terms of sale are selected.
  3. Select the appropriate options in the Commercial Invoice Information section. One or more of the following options appear in the list, depending on selections made on previous screens:
    • Create Pro Forma Invoice instead of Commercial Invoice
    • NAFTA statement (U.S., Canada, Mexico, and Puerto Rico). Select this option if you need to generate a NAFTA statement for the commercial invoice. This statement is required for shipments to the U.S. or Puerto Rico from Canada or Mexico with a total value of US $2,500 or less, or shipments to Canada from the U.S., Puerto Rico, or Mexico with a total value of CA $1,600.
    • The shipper and recipient are related parties.
    • Recipient is not the Importer of record.
  4. Add comments as appropriate to appear on your customs documentation.
  5. View a summary of the customs documentation that FedEx Ship Manager at fedex.com will generate. The commercial invoice or Pro Forma Invoice is required if you need an official transaction record between an exporter and importer for customs to clear shipments.
  6. At any time, use the buttons at the bottom of the screen to complete the following tasks:
    • To clear the text in the fields, click Clear fields.
    • To find out the shipping costs before you ship your package, click Get courtesy rate. Your quote is based on rates associated with your FedEx Account Number and will include any applicable discounts.
    • (For U.S. Export Shipments Only) To obtain help estimating the tariffs, duties, and taxes associated with your shipment, click Estimate duties and taxes.
    • To return to the Ship screen, click Back.
  7. When you are finished, click Continue.


This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager @ fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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