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FedEx Ship Manager® Help | ||||
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Shipping Administration - Department and User References | ||||
Help Options
Help Menu
Refer to
FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.
Frequently Asked QuestionsDepartment and User ReferencesA reference is a customizable field that allows you to record details about different kinds of shipments. They appear on your FedEx invoice or on administrative reports.
When a user is assigned to a department, the references defined for that department are the default settings on that individual’s User References screen. To customize references at the user level for greater flexibility and control, select
Customize privileges, references and defaults in the
User Settings section on the
User Profile screen.
Refer to
References for information on viewing, adding, editing, deleting, importing and exporting references and reference lists.
The Shipping Administrator has the option of configuring the following 4 reference fields for departments or individual users:
For FedEx Express and FedEx Ground services
Select one of the following validation options for each reference:
You may select a Reference List for the reference under List display. When the User clicks
Select for the reference, this list displays in the drop-down menu.
Reference default
To define the default value for a reference, enter or select an option under Reference default in one of two ways:
To make the Reference available for returns, click the checkbox for that reference
under Apply to return shipments.
Save
Click
Save to save the information you’ve entered and return to the main
Users or
Departments screen, or click
Continue to save the information and continue on the
Defaults screen.
Cancel
If you want to discard what you’ve done on this screen without saving it, click
Cancel and return to the main
Users or
Departments screen.
Navigate between the screens
Click
Next or
Previous to navigate between the User or Department Profile, Privileges, References and Defaults screens.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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