Help Menu

• Click the Help menu at the top of each page to access the following tools:
• Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
• Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
• Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

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Frequently Asked Questions

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1. How do I generate a report?
2. How do I create a new report?
3. How do I edit a report?
4. What information is included in the report?
5. How do I sort my report by certain fields?

Report Manager

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Report Manager allows the Shipping Administrator to add, edit and delete report types, as well as run reports for shipments processed in the past 45 days. The manager is accessed by selecting the Admin Reports tab on the Shipping Administration screen. For detailed help with sections on this screen, you may either continue reading, or select one of the following specific topics. You may also click the Help link at the top of each section.

• Select Report
• Select Department
• Select Dates
• Select Fields
• Select Sort Fields
• Select Report Name

Generate a report

1. In the Select Report section, use the drop-down menu to select the report you want to run.
2. In the Select Dates section, click the calendar icons to choose the Beginning date and Ending date for your report.
3. Click Create report to generate the report. You can view and print the entire report, or track any shipment from within your report by clicking the tracking number. You can download the entire report by saving it to your local hard drive in comma-separated values (.csv) format.

Create a new report

Click Add new report to create a new report. For detailed help with sections of the Add Report screen, you may either continue reading, or select one of the following specific topics. You may also click the Help link at the top of each section.

• Select Department
• Select Dates
• Select Fields
• Select Sort Fields
• Select Report Name

Edit a report

1. Select a report from the Select report drop-down menu, and click Edit.
2. Make your changes on the Edit Report screen and click Create report. Please note that you can edit an existing report and save it under a new name.
3. For detailed help with sections on the Edit Report screen, you may either continue reading, or select one of the following specific topics. You may also click the Help link at the top of each section.
   • Select Department
   • Select Dates
   • Select Fields
   • Select Sort Fields
   • Select Report Name

Delete a report

Select Report

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1. To edit, delete or generate a report, choose the report from the Select report drop-down menu and click Edit, Delete or Create report.
2. For detailed help with sections on this screen, you may either continue reading, or select one of the following specific topics. You may also click the Help link at the top of each section.
   • Select Department
   • Select Dates
   • Select Fields
   • Select Sort Fields
   • Select Report Name
   More info

Select Department

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Select Dates

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Select Fields

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Select Sort Fields

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Select Report Name

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