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FedEx Ship Manager® Help
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FedEx Ship Manager® Shipping Administration
Report Results

Help Options


Help Menu

  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
  • Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx

Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

Report Results


Track a shipment

Click the link for the shipment’s tracking number.

Print the report

Click Print.

Download the report

  1. Click Download. A dialog box will open.
  2. Click Save.
  3. Select the location on your computer where you would like to save the file (be sure and remember where).
  4. Enter the file name and add .csv as the extension.
  5. Select All files as the file type if it is not already selected.
  6. Click Save. The report is now where you saved it.

Create a new report

Click Return to reports. The Report Manager screen comes up. You may create reports from this screen.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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