FedEx Ship Manager® Help
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FedEx Ship Manager® Shipping Administration
Assign Departments

Help Options

Help Menu

  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
  • Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx

Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

Assign Departments

Search or Select Departments to Display

  • Search: enter your search criteria in the Search box and select the field within which to search from the drop-down menu. Click Go.
  • View: click All or click a letter or number from the View options.

Sort Departments

Use one of the following options to define how departments are sorted:
  • Select a column from the Sort by menu.
  • Click a column header to sort results by that column in ascending or descending order.

Assign Departments

Select one or more Departments to which the User should be assigned, and click Save. Click Save again to confirm the assigned Departments.

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.